Workload Manager 适用于 SAP 的可观测性服务是一种内置的监控解决方案，适用于在 Google Cloud上运行的 SAP 工作负载。此解决方案可帮助您改进问题检测、根本原因分析和问题排查。
它利用了 Google Cloud中现有的内置提醒和监控功能。可观测性服务会将基础架构指标和 SAP 应用指标整合到一个统一的视图中，帮助您关联事件并了解 SAP 系统在所有层级的健康状况。
Workload Manager 会创建每个 SAP 系统的逻辑表示形式（由 SAP 系统 ID [SID] 标识），并提供以系统为中心的工作负载视图。这样一来，您就可以在系统级检查工作负载的健康状况和状态，而不是检查工作负载所包含的每个底层资源的状态。
使用场景
建议将 Workload Manager 中的 SAP 可观测性服务用于以下使用场景：
通过总体健康状况和子层健康状况，统一查看 SAP 系统。
查看每个 SAP 系统的概览，包括它们的不同层和资源。
使用预配置的信息中心或查看这些信息中心上预定义的 SAP 事件的注解，进行问题排查和根本原因分析，这有助于关联基础设施层和应用层中的事件。
如需了解详情，请参阅 Agent for SAP 价格和 Ops 代理价格。您可以配置这两个代理，以提高指标收集频率。向 Cloud Monitoring 发送的指标量增加可能会导致费用增加。此外，这两个代理都包含其他功能，这些功能可能会导致您产生 SAP 可观测性范围之外的费用，具体取决于这些功能的使用情况。
您可能还需要停用代理中的 SAP HANA 监控和进程监控指标收集功能，以避免产生与 Cloud Monitoring 和 Cloud Logging 相关的任何额外费用。
[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["很难理解","hardToUnderstand","thumb-down"],["信息或示例代码不正确","incorrectInformationOrSampleCode","thumb-down"],["没有我需要的信息/示例","missingTheInformationSamplesINeed","thumb-down"],["翻译问题","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["最后更新时间 (UTC)：2025-08-11。"],[],[],null,["# SAP observability overview\n\n| **Preview**\n|\n|\n| This product or feature is subject to the \"Pre-GA Offerings Terms\" in the General Service Terms section\n| of the [Service Specific Terms](/terms/service-terms#1).\n|\n| Pre-GA products and features are available \"as is\" and might have limited support.\n|\n| For more information, see the\n| [launch stage descriptions](/products#product-launch-stages).\n\nWorkload Manager's observability service for SAP is a built-in\nmonitoring solution for SAP workloads running on Google Cloud. This solution\nhelps you improve issue detection, root cause analysis, and troubleshooting.\nIt leverages the existing built-in alerting and monitoring features in Google Cloud.\nThe observability service combines the infrastructure metrics and your SAP application\nmetrics into a unified view to help correlate events and\nunderstand the health status of your SAP system across all its layers.\n\nWorkload Manager creates a logical representation of each\nSAP system, identified by the SAP system ID (SID), and provides a\nsystem-centric view of the workload. This lets you check the health and status of your workload at\nthe system level, rather than the status of each underlying resource it consists of.\n\nUse cases\n---------\n\nThe observability service for SAP in Workload Manager is recommended for\nthe following use cases:\n\n- Get a unified view of your SAP systems with an overall health status and sublayer health status.\n- See an overview of each SAP system, including the different layers and resources they consist of.\n- Perform troubleshooting and root cause analysis by using preconfigured dashboards, or viewing annotations for the occurrences of [predefined SAP events](/workload-manager/docs/observe/sap/view-dashboards#view-sap-events) on those dashboards, which help correlate events across the infrastructure and application layers.\n- View monitoring metrics for your infrastructure, operating system, and application on a single dashboard.\n- View upcoming host maintenance events for compute instances that are based on [supported machine types](/compute/docs/instances/trigger-host-maintenance-event#limitations) and belong to a specific SAP system.\n\nHow it works\n------------\n\nThe following high-level architecture diagram shows how the information for\nobservability dashboards is collected and sent to Workload Manager:\n\nThe following list shows the information sent by the components that are part of\nthe observability service:\n\n- **Agent for SAP**:\n\n - Sends the following metrics to Cloud Monitoring:\n - Process Monitoring metrics\n - SAP HANA Monitoring metrics\n - Sends logs related to your SAP system to Cloud Logging.\n - Sends information on the underlying SAP system directly to Workload Manager.\n- **Ops Agent:**\n\n - Sends infrastructure and guest OS information to Cloud Monitoring\n- **Cloud Asset Inventory:**\n\n - Provides the following instance metadata:\n - Maintenance events\n - Instances states\n - Instances machine types\n\nSAP system mapping\n------------------\n\nBy default, the Agent for SAP only collects information about the\nunderlying compute instance. In order to create a system-centric view and\nlogical mapping of your SAP system, you need to configure additional features of\nthe agent so that it can send the following information to\nWorkload Manager:\n\n- Compute Engine instance name and number\n- Attached storage (disks, NFS)\n- Related load balancers, instance groups, health checks, forwarding rules, firewall rules\n- IP addresses\n- Database software name and version\n- Application software name and version\n- SAP system ID (SID): application and database\n\nWorkload Manager then performs a reconciliation process using the collected data\nto create a logical mapping of each SAP system which is referred to by its SID.\n\nThe following figure summarizes the system mapping in Workload Manager:\n\nPricing\n-------\n\nThe observability service for SAP in Workload Manager is available at no additional cost.\nHowever, the information for the observability dashboard comes from agents that are installed on each\nVM instance. These agents send data to Cloud Monitoring and Cloud Logging and\nyou incur costs associated with these services.\n\nThe following table provides an estimated cost of the required features that\nmust be enabled on each VM for SAP observability.\n\nFor more information, see\n[Agent for SAP pricing](/sap/docs/agent-for-sap/latest/planning#pricing)\nand the\n[Ops agent pricing](/monitoring/agent/ops-agent#pricing). You can configure both\nagents to increase the frequency of metrics collection. You might incur more\ncosts for the additional volume of metrics sent to Cloud Monitoring. In addition, both agents\ncontain other features that might lead you incurring charges outside the scope of\nobservability for SAP depending on the usage of those features.\n\nYou might also want to disable the [SAP HANA monitoring](/sap/docs/agent-for-sap/latest/config-commands#for_sap_hana_monitoring_metrics_collection) and [process monitoring](/sap/docs/agent-for-sap/latest/config-commands#for_process_monitoring_metrics_collection)\nmetrics collection features in the agent to avoid any additional costs associated with Cloud Monitoring and\nCloud Logging.\n\nIf you don't want to view any of your SAP workloads on the observability dashboard,\nthen\n[remove the workload from the dashboard](/workload-manager/docs/observe/sap/view-dashboards#remove-dashboards).\n\nWhat's next\n-----------\n\n- Read about [the supported SAP systems](/workload-manager/docs/observe/sap/supported-sap-systems).\n- Learn about [prerequisites for SAP observability](/workload-manager/docs/observe/sap/prerequisites).\n- Learn how to [observe an SAP workload](/workload-manager/docs/observe/sap/view-dashboards)."]]
