排解 Personalized Service Health 的常見問題

本文說明使用 Personalized Service Health 時可能遇到的問題，以及解決方法。

API 擲回 403 錯誤

如果存取未啟用的 API，您會收到下列錯誤訊息：

{
  "error": {
    "code": 403,
    "message": "Service Health API has not been used in project PROJECT_ID before or it is disabled. Enable it by visiting https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=PROJECT_ID then retry. If you enabled this API recently, wait a few minutes for the action to propagate to our systems and retry.",
    "status": "PERMISSION_DENIED",
    "details": [
      {
        "@type": "type.googleapis.com/google.rpc.Help",
        "links": [
          {
            "description": "Google developers console API activation",
            "url": "https://console.developers.google.com/apis/api/servicehealth.googleapis.com/overview?project=PROJECT_ID"
          }
        ]
      },
      {
        "@type": "type.googleapis.com/google.rpc.ErrorInfo",
        "reason": "SERVICE_DISABLED",
        "domain": "googleapis.com",
        "metadata": {
          "consumer": "projects/PROJECT_ID",
          "service": "servicehealth.googleapis.com"
        }
      }
    ]
  }
}

新事件未觸發警告

如果事件的關聯性為「不明」，Personalized Service Health 就不會傳送通知。或者，快訊政策可能設定錯誤。

提供意見、要求功能或回報問題

  1. 前往 Google Cloud 控制台全域導覽列中的「支援」按鈕。
  2. 選取「提供意見」。
  3. 撰寫意見回饋、建議功能或回報問題。
  4. (選用) 附上螢幕截圖。
  5. 選取「傳送」。