Reference documentation and code samples for the Dialogflow V2 API module Google::Cloud::Dialogflow::V2::HumanAgentAssistantConfig::SuggestionQueryConfig::Sections::SectionType.
Selectable sections to return when requesting a summary of a
conversation.
Constants
SECTION_TYPE_UNSPECIFIED
value: 0 Undefined section type, does not return anything.
SITUATION
value: 1 What the customer needs help with or has question about.
Section name: "situation".
ACTION
value: 2 What the agent does to help the customer.
Section name: "action".
RESOLUTION
value: 3 Result of the customer service. A single word describing the result
of the conversation.
Section name: "resolution".
REASON_FOR_CANCELLATION
value: 4 Reason for cancellation if the customer requests for a cancellation.
"N/A" otherwise.
Section name: "reason_for_cancellation".
CUSTOMER_SATISFACTION
value: 5 "Unsatisfied" or "Satisfied" depending on the customer's feelings at
the end of the conversation.
Section name: "customer_satisfaction".
ENTITIES
value: 6 Key entities extracted from the conversation, such as ticket number,
order number, dollar amount, etc.
Section names are prefixed by "entities/".
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-09 UTC."],[],[],null,["# Dialogflow V2 API - Module Google::Cloud::Dialogflow::V2::HumanAgentAssistantConfig::SuggestionQueryConfig::Sections::SectionType (v1.10.1)\n\nVersion latestkeyboard_arrow_down\n\n- [1.10.1 (latest)](/ruby/docs/reference/google-cloud-dialogflow-v2/latest/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [1.10.0](/ruby/docs/reference/google-cloud-dialogflow-v2/1.10.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [1.9.1](/ruby/docs/reference/google-cloud-dialogflow-v2/1.9.1/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [1.8.0](/ruby/docs/reference/google-cloud-dialogflow-v2/1.8.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [1.7.0](/ruby/docs/reference/google-cloud-dialogflow-v2/1.7.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [1.6.0](/ruby/docs/reference/google-cloud-dialogflow-v2/1.6.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [1.5.0](/ruby/docs/reference/google-cloud-dialogflow-v2/1.5.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [1.4.1](/ruby/docs/reference/google-cloud-dialogflow-v2/1.4.1/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [1.3.0](/ruby/docs/reference/google-cloud-dialogflow-v2/1.3.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [1.2.0](/ruby/docs/reference/google-cloud-dialogflow-v2/1.2.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [1.1.1](/ruby/docs/reference/google-cloud-dialogflow-v2/1.1.1/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [1.0.0](/ruby/docs/reference/google-cloud-dialogflow-v2/1.0.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.34.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.34.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.33.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.33.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.32.2](/ruby/docs/reference/google-cloud-dialogflow-v2/0.32.2/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.31.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.31.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.30.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.30.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.29.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.29.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.28.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.28.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.27.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.27.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.26.2](/ruby/docs/reference/google-cloud-dialogflow-v2/0.26.2/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.25.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.25.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.24.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.24.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.23.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.23.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.22.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.22.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.21.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.21.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.20.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.20.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.19.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.19.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.18.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.18.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.17.1](/ruby/docs/reference/google-cloud-dialogflow-v2/0.17.1/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.16.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.16.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.15.2](/ruby/docs/reference/google-cloud-dialogflow-v2/0.15.2/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.14.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.14.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.13.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.13.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType)\n- [0.12.0](/ruby/docs/reference/google-cloud-dialogflow-v2/0.12.0/Google-Cloud-Dialogflow-V2-HumanAgentAssistantConfig-SuggestionQueryConfig-Sections-SectionType) \nReference documentation and code samples for the Dialogflow V2 API module Google::Cloud::Dialogflow::V2::HumanAgentAssistantConfig::SuggestionQueryConfig::Sections::SectionType.\n\nSelectable sections to return when requesting a summary of a\nconversation.\n\nConstants\n---------\n\n### SECTION_TYPE_UNSPECIFIED\n\n**value:** 0 \nUndefined section type, does not return anything.\n\n### SITUATION\n\n**value:** 1 \nWhat the customer needs help with or has question about.\nSection name: \"situation\".\n\n### ACTION\n\n**value:** 2 \nWhat the agent does to help the customer.\nSection name: \"action\".\n\n### RESOLUTION\n\n**value:** 3 \nResult of the customer service. A single word describing the result\nof the conversation.\nSection name: \"resolution\".\n\n### REASON_FOR_CANCELLATION\n\n**value:** 4 \nReason for cancellation if the customer requests for a cancellation.\n\"N/A\" otherwise.\nSection name: \"reason_for_cancellation\".\n\n### CUSTOMER_SATISFACTION\n\n**value:** 5 \n\"Unsatisfied\" or \"Satisfied\" depending on the customer's feelings at\nthe end of the conversation.\nSection name: \"customer_satisfaction\".\n\n### ENTITIES\n\n**value:** 6 \nKey entities extracted from the conversation, such as ticket number,\norder number, dollar amount, etc.\nSection names are prefixed by \"entities/\"."]]
