Reference documentation and code samples for the Dialogflow V2 API module Google::Cloud::Dialogflow::V2::Document::KnowledgeType.
The knowledge type of document content.
Constants
KNOWLEDGE_TYPE_UNSPECIFIED
value: 0 The type is unspecified or arbitrary.
FAQ
value: 1 The document content contains question and answer pairs as either HTML or
CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats
may fail to be parsed.
CSV must have questions in the first column and answers in the second,
with no header. Because of this explicit format, they are always parsed
accurately.
EXTRACTIVE_QA
value: 2 Documents for which unstructured text is extracted and used for
question answering.
ARTICLE_SUGGESTION
value: 3 The entire document content as a whole can be used for query results.
Only for Contact Center Solutions on Dialogflow.
AGENT_FACING_SMART_REPLY
value: 4 The document contains agent-facing Smart Reply entries.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-12-19 UTC."],[],[]]