Contact Center AI Insights V1 API - Class Google::Cloud::ContactCenterInsights::V1::QaQuestion::AnswerChoice (v1.2.0)

Reference documentation and code samples for the Contact Center AI Insights V1 API class Google::Cloud::ContactCenterInsights::V1::QaQuestion::AnswerChoice.

Message representing a possible answer to the question.

Inherits

  • Object

Extended By

  • Google::Protobuf::MessageExts::ClassMethods

Includes

  • Google::Protobuf::MessageExts

Methods

#bool_value

def bool_value() -> ::Boolean
Returns
  • (::Boolean) — Boolean value.

#bool_value=

def bool_value=(value) -> ::Boolean
Parameter
  • value (::Boolean) — Boolean value.
Returns
  • (::Boolean) — Boolean value.

#key

def key() -> ::String
Returns
  • (::String) — A short string used as an identifier.

#key=

def key=(value) -> ::String
Parameter
  • value (::String) — A short string used as an identifier.
Returns
  • (::String) — A short string used as an identifier.

#na_value

def na_value() -> ::Boolean
Returns
  • (::Boolean) — A value of "Not Applicable (N/A)". If provided, this field may only be set to true. If a question receives this answer, it will be excluded from any score calculations.

#na_value=

def na_value=(value) -> ::Boolean
Parameter
  • value (::Boolean) — A value of "Not Applicable (N/A)". If provided, this field may only be set to true. If a question receives this answer, it will be excluded from any score calculations.
Returns
  • (::Boolean) — A value of "Not Applicable (N/A)". If provided, this field may only be set to true. If a question receives this answer, it will be excluded from any score calculations.

#num_value

def num_value() -> ::Float
Returns
  • (::Float) — Numerical value.

#num_value=

def num_value=(value) -> ::Float
Parameter
  • value (::Float) — Numerical value.
Returns
  • (::Float) — Numerical value.

#score

def score() -> ::Float
Returns
  • (::Float) — Numerical score of the answer, used for generating the overall score of a QaScorecardResult. If the answer uses na_value, this field is unused.

#score=

def score=(value) -> ::Float
Parameter
  • value (::Float) — Numerical score of the answer, used for generating the overall score of a QaScorecardResult. If the answer uses na_value, this field is unused.
Returns
  • (::Float) — Numerical score of the answer, used for generating the overall score of a QaScorecardResult. If the answer uses na_value, this field is unused.

#str_value

def str_value() -> ::String
Returns
  • (::String) — String value.

#str_value=

def str_value=(value) -> ::String
Parameter
  • value (::String) — String value.
Returns
  • (::String) — String value.