Reference documentation and code samples for the Contact Center AI Insights V1 API module Google::Cloud::ContactCenterInsights::V1::QaAnswer::AnswerSource::SourceType.
What created the answer.
Constants
SOURCE_TYPE_UNSPECIFIED
value: 0 Source type is unspecified.
SYSTEM_GENERATED
value: 1 Answer was system-generated; created during an Insights analysis.
MANUAL_EDIT
value: 2 Answer was created by a human via manual edit.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-12-19 UTC."],[],[]]
