CallAnalysisMetadata(mapping=None, *, ignore_unknown_fields=False, **kwargs)
Call-specific metadata created during analysis.
Attributes | |
---|---|
Name | Description |
annotations |
MutableSequence[google.cloud.contact_center_insights_v1.types.CallAnnotation]
A list of call annotations that apply to this call. |
entities |
MutableMapping[str, google.cloud.contact_center_insights_v1.types.Entity]
All the entities in the call. |
sentiments |
MutableSequence[google.cloud.contact_center_insights_v1.types.ConversationLevelSentiment]
Overall conversation-level sentiment for each channel of the call. |
intents |
MutableMapping[str, google.cloud.contact_center_insights_v1.types.Intent]
All the matched intents in the call. |
phrase_matchers |
MutableMapping[str, google.cloud.contact_center_insights_v1.types.PhraseMatchData]
All the matched phrase matchers in the call. |
issue_model_result |
google.cloud.contact_center_insights_v1.types.IssueModelResult
Overall conversation-level issue modeling result. |
Classes
EntitiesEntry
EntitiesEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)
The abstract base class for a message.
Parameters | |
---|---|
Name | Description |
kwargs |
dict
Keys and values corresponding to the fields of the message. |
mapping |
Union[dict,
A dictionary or message to be used to determine the values for this message. |
ignore_unknown_fields |
Optional(bool)
If True, do not raise errors for unknown fields. Only applied if |
IntentsEntry
IntentsEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)
The abstract base class for a message.
Parameters | |
---|---|
Name | Description |
kwargs |
dict
Keys and values corresponding to the fields of the message. |
mapping |
Union[dict,
A dictionary or message to be used to determine the values for this message. |
ignore_unknown_fields |
Optional(bool)
If True, do not raise errors for unknown fields. Only applied if |
PhraseMatchersEntry
PhraseMatchersEntry(mapping=None, *, ignore_unknown_fields=False, **kwargs)
The abstract base class for a message.
Parameters | |
---|---|
Name | Description |
kwargs |
dict
Keys and values corresponding to the fields of the message. |
mapping |
Union[dict,
A dictionary or message to be used to determine the values for this message. |
ignore_unknown_fields |
Optional(bool)
If True, do not raise errors for unknown fields. Only applied if |