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Class ConversationConfig (1.14.1)
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Version 1.14.1 keyboard_arrow_down
ConversationConfig ( mapping = None , * , ignore_unknown_fields = False , ** kwargs )
Configuration that applies to all conversations.
Attributes Name Description agent_id
str
An opaque, user-specified string representing
the human agent who handled the conversations.
agent_channel
int
Optional. For audio conversations, this field
indicates which of the channels, 1 or 2,
contains the agent. Note that this must be set
for audio conversations to be properly displayed
and analyzed.
customer_channel
int
Optional. For audio conversations, this field
indicates which of the channels, 1 or 2,
contains the customer. Note that this must be
set for audio conversations to be properly
displayed and analyzed.
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Last updated 2024-10-01 UTC.
[{
"type": "thumb-down",
"id": "hardToUnderstand",
"label":"Hard to understand"
},{
"type": "thumb-down",
"id": "incorrectInformationOrSampleCode",
"label":"Incorrect information or sample code"
},{
"type": "thumb-down",
"id": "missingTheInformationSamplesINeed",
"label":"Missing the information/samples I need"
},{
"type": "thumb-down",
"id": "otherDown",
"label":"Other"
}]
[{
"type": "thumb-up",
"id": "easyToUnderstand",
"label":"Easy to understand"
},{
"type": "thumb-up",
"id": "solvedMyProblem",
"label":"Solved my problem"
},{
"type": "thumb-up",
"id": "otherUp",
"label":"Other"
}]
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{"lastModified": "Last updated 2024-10-01 UTC."}
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-10-01 UTC."]]