Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Mendapatkan dukungan
Dapatkan paket dukungan Google
Google Cloud menawarkan paket dukungan yang berbeda untuk memenuhi berbagai kebutuhan, seperti cakupan 24/7, dukungan telepon, dan akses ke pengelola dukungan teknis. Untuk mengetahui informasi selengkapnya,
lihat Cloud Customer Care.
Mendapatkan dukungan dari komunitas
Ajukan pertanyaan di Stack Overflow
Ajukan pertanyaan tentang Identity Platform di
Stack Overflow.
Gunakan tag google-identity untuk pertanyaan tentang
Identity Platform. Tag ini tidak hanya menerima respons dari
komunitas Stack Overflow, tetapi juga dari engineer Google, yang memantau tag
dan menawarkan dukungan tidak resmi.
Jika ingin meminta fitur baru untuk Identity Platform, atau
menemukan bug yang dapat direproduksi, Anda dapat melaporkannya melalui
issue tracker. Anda dapat
meninjau masalah terbuka
untuk melihat apakah bug atau permintaan Anda telah dilaporkan, dan
memberi bintang
pada thread yang ada agar tetap mendapatkan informasi terbaru. Jika tidak ada thread, Anda dapat
meminta fitur baru
atau melaporkan bug baru.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-11 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages, including 24/7 coverage, phone support, and access to a technical support manager, detailed in the Cloud Customer Care documentation.\u003c/p\u003e\n"],["\u003cp\u003eFor community support, users can post questions on Stack Overflow using the \u003ccode\u003egoogle-identity\u003c/code\u003e tag, which is monitored by both the community and Google engineers for unofficial support.\u003c/p\u003e\n"],["\u003cp\u003eThe Google Cloud Slack community allows for discussions about Identity Platform and other Google Cloud products, with a signup form available for new members.\u003c/p\u003e\n"],["\u003cp\u003eFeature requests and bug reports for Identity Platform can be submitted through the issue tracker, where users can also review, star, or create new issues.\u003c/p\u003e\n"]]],[],null,["# Getting support\n===============\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet\ndifferent needs, such as 24/7 coverage, phone support, and access to a technical\nsupport manager. For more information,\nsee [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\n### Ask a question on Stack Overflow\n\nAsk a question about Identity Platform on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-identity).\nUse the tag `google-identity` for questions about\nIdentity Platform. This tag not only receives responses from the\nStack Overflow community, but also from Google engineers, who monitor the tag\nand offer unofficial support.\n\n### Discuss Identity Platform\n\nYou can visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nIdentity Platform and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA).\n\n### File feature requests and bug reports\n\nIf you'd like to request a new feature for Identity Platform, or\nencounter a reproducible bug, you can report them through the\n[issue tracker](/support/docs/issue-trackers). You can\n[review the open issues](https://issuetracker.google.com/savedsearches/6115075)\nto see if your bug or request has already been reported, and\n[star](https://developers.google.com/issue-tracker/guides/subscribe#subscribing_by_starring_an_issue)\nan existing thread to keep updated. If there are no existing threads, you can\n[request a new feature](https://issuetracker.google.com/issues/new?component=1120253&template=1629995)\nor [report a new bug](https://issuetracker.google.com/issues/new?component=1120253&template=1629969)."]]
