public sealed class Case : IMessage<Case>, IEquatable<Case>, IDeepCloneable<Case>, IBufferMessage, IMessageReference documentation and code samples for the Google Cloud Support v2 API class Case.
A support case.
Namespace
Google.Cloud.Support.V2Assembly
Google.Cloud.Support.V2.dll
Constructors
Case()
public Case()Case(Case)
public Case(Case other)| Parameter | |
|---|---|
| Name | Description |
other |
Case |
Properties
CaseName
public CaseName CaseName { get; set; }| Property Value | |
|---|---|
| Type | Description |
CaseName |
|
Classification
public CaseClassification Classification { get; set; }The issue classification applicable to this case.
| Property Value | |
|---|---|
| Type | Description |
CaseClassification |
|
ContactEmail
public string ContactEmail { get; set; }A user-supplied email address to send case update notifications for. This should only be used in BYOID flows, where we cannot infer the user's email address directly from their EUCs.
| Property Value | |
|---|---|
| Type | Description |
string |
|
CreateTime
public Timestamp CreateTime { get; set; }Output only. The time this case was created.
| Property Value | |
|---|---|
| Type | Description |
Timestamp |
|
Creator
public Actor Creator { get; set; }The user who created the case.
Note: The name and email will be obfuscated if the case was created by Google Support.
| Property Value | |
|---|---|
| Type | Description |
Actor |
|
Description
public string Description { get; set; }A broad description of the issue.
| Property Value | |
|---|---|
| Type | Description |
string |
|
DisplayName
public string DisplayName { get; set; }The short summary of the issue reported in this case.
| Property Value | |
|---|---|
| Type | Description |
string |
|
Escalated
public bool Escalated { get; set; }Whether the case is currently escalated.
| Property Value | |
|---|---|
| Type | Description |
bool |
|
LanguageCode
public string LanguageCode { get; set; }The language the user has requested to receive support in. This should be a
BCP 47 language code (e.g., "en", "zh-CN", "zh-TW", "ja", "ko").
If no language or an unsupported language is specified, this field defaults
to English (en).
Language selection during case creation may affect your available support options. For a list of supported languages and their support working hours, see: https://cloud.google.com/support/docs/language-working-hours
| Property Value | |
|---|---|
| Type | Description |
string |
|
Name
public string Name { get; set; }The resource name for the case.
| Property Value | |
|---|---|
| Type | Description |
string |
|
Priority
public Case.Types.Priority Priority { get; set; }The priority of this case.
| Property Value | |
|---|---|
| Type | Description |
CaseTypesPriority |
|
State
public Case.Types.State State { get; set; }Output only. The current status of the support case.
| Property Value | |
|---|---|
| Type | Description |
CaseTypesState |
|
SubscriberEmailAddresses
public RepeatedField<string> SubscriberEmailAddresses { get; }The email addresses to receive updates on this case.
| Property Value | |
|---|---|
| Type | Description |
RepeatedFieldstring |
|
TestCase
public bool TestCase { get; set; }Whether this case was created for internal API testing and should not be acted on by the support team.
| Property Value | |
|---|---|
| Type | Description |
bool |
|
TimeZone
public string TimeZone { get; set; }The timezone of the user who created the support case. It should be in a format IANA recognizes: https://www.iana.org/time-zones. There is no additional validation done by the API.
| Property Value | |
|---|---|
| Type | Description |
string |
|
UpdateTime
public Timestamp UpdateTime { get; set; }Output only. The time this case was last updated.
| Property Value | |
|---|---|
| Type | Description |
Timestamp |
|