Google Cloud Support v2 API - Namespace Google.Cloud.Support.V2 (1.4.0)

Classes

Actor

An Actor represents an entity that performed an action. For example, an actor could be a user who posted a comment on a support case, a user who uploaded an attachment, or a service account that created a support case.

Attachment

An Attachment contains metadata about a file that was uploaded to a case - it is NOT a file itself. That being said, the name of an Attachment object can be used to download its accompanying file through the media.download endpoint.

While attachments can be uploaded in the console at the same time as a comment, they're associated on a "case" level, not a "comment" level.

AttachmentName

Resource name for the Attachment resource.

Case

A Case is an object that contains the details of a support case. It contains fields for the time it was created, its priority, its classification, and more. Cases can also have comments and attachments that get added over time.

A case is parented by a Google Cloud organization or project.

Organizations are identified by a number, so the name of a case parented by an organization would look like this:

organizations/123/cases/456

Projects have two unique identifiers, an ID and a number, and they look like this:

projects/abc/cases/456
projects/123/cases/456

You can use either of them when calling the API. To learn more about project identifiers, see AIP-2510.

Case.Types

Container for nested types declared in the Case message type.

CaseAttachmentService

A service to manage file attachments for Google Cloud support cases.

CaseAttachmentService.CaseAttachmentServiceBase

Base class for server-side implementations of CaseAttachmentService

CaseAttachmentService.CaseAttachmentServiceClient

Client for CaseAttachmentService

CaseAttachmentServiceClient

CaseAttachmentService client wrapper, for convenient use.

CaseAttachmentServiceClientBuilder

Builder class for CaseAttachmentServiceClient to provide simple configuration of credentials, endpoint etc.

CaseAttachmentServiceClientImpl

CaseAttachmentService client wrapper implementation, for convenient use.

CaseAttachmentServiceSettings

Settings for CaseAttachmentServiceClient instances.

CaseClassification

A Case Classification represents the topic that a case is about. It's very important to use accurate classifications, because they're used to route your cases to specialists who can help you.

A classification always has an ID that is its unique identifier. A valid ID is required when creating a case.

CaseName

Resource name for the Case resource.

CaseService

A service to manage Google Cloud support cases.

CaseService.CaseServiceBase

Base class for server-side implementations of CaseService

CaseService.CaseServiceClient

Client for CaseService

CaseServiceClient

CaseService client wrapper, for convenient use.

CaseServiceClientBuilder

Builder class for CaseServiceClient to provide simple configuration of credentials, endpoint etc.

CaseServiceClientImpl

CaseService client wrapper implementation, for convenient use.

CaseServiceSettings

Settings for CaseServiceClient instances.

CloseCaseRequest

The request message for the CloseCase endpoint.

Comment

A comment associated with a support case.

Case comments are the primary way for Google Support to communicate with a user who has opened a case. When a user responds to Google Support, the user's responses also appear as comments.

CommentName

Resource name for the Comment resource.

CommentService

A service to manage comments on cases.

CommentService.CommentServiceBase

Base class for server-side implementations of CommentService

CommentService.CommentServiceClient

Client for CommentService

CommentServiceClient

CommentService client wrapper, for convenient use.

CommentServiceClientBuilder

Builder class for CommentServiceClient to provide simple configuration of credentials, endpoint etc.

CommentServiceClientImpl

CommentService client wrapper implementation, for convenient use.

CommentServiceSettings

Settings for CommentServiceClient instances.

CreateCaseRequest

The request message for the CreateCase endpoint.

CreateCommentRequest

The request message for the CreateComment endpoint.

EscalateCaseRequest

The request message for the EscalateCase endpoint.

Escalation

An escalation of a support case.

Escalation.Types

Container for nested types declared in the Escalation message type.

GetCaseRequest

The request message for the GetCase endpoint.

ListAttachmentsRequest

The request message for the ListAttachments endpoint.

ListAttachmentsResponse

The response message for the ListAttachments endpoint.

ListCasesRequest

The request message for the ListCases endpoint.

ListCasesResponse

The response message for the ListCases endpoint.

ListCommentsRequest

The request message for the ListComments endpoint.

ListCommentsResponse

The response message for the ListComments endpoint.

SearchCaseClassificationsRequest

The request message for the SearchCaseClassifications endpoint.

SearchCaseClassificationsResponse

The response message for SearchCaseClassifications endpoint.

SearchCasesRequest

The request message for the SearchCases endpoint.

SearchCasesResponse

The response message for the SearchCases endpoint.

UpdateCaseRequest

The request message for the UpdateCase endpoint

Enums

AttachmentName.ResourceNameType

The possible contents of AttachmentName.

Case.Types.Priority

The case Priority. P0 is most urgent and P4 the least.

Case.Types.State

The status of a support case.

CaseName.ResourceNameType

The possible contents of CaseName.

CommentName.ResourceNameType

The possible contents of CommentName.

Escalation.Types.Reason

An enum detailing the possible reasons a case may be escalated.