[[["易于理解","easyToUnderstand","thumb-up"],["解决了我的问题","solvedMyProblem","thumb-up"],["其他","otherUp","thumb-up"]],[["很难理解","hardToUnderstand","thumb-down"],["信息或示例代码不正确","incorrectInformationOrSampleCode","thumb-down"],["没有我需要的信息/示例","missingTheInformationSamplesINeed","thumb-down"],["翻译问题","translationIssue","thumb-down"],["其他","otherDown","thumb-down"]],["最后更新时间 (UTC):2025-08-18。"],[[["\u003cp\u003eEnable Cloud Logging to capture data and diagnose issues in real conversations.\u003c/p\u003e\n"],["\u003cp\u003eCollect Dialogflow conversation IDs to trace the execution path of a conversation and examine interactions.\u003c/p\u003e\n"],["\u003cp\u003eProvide relevant conversation IDs and logs when contacting Cloud Support for efficient debugging.\u003c/p\u003e\n"]]],[],null,["# Troubleshooting\n\nFilter this document's content by the agent type tag: \nAny Conversational Agents (Dialogflow CX) Dialogflow ES\n\nFilter this document's content by the category tag: \nAny API Console Auth Project Integration NLU Regex Speech-to-Text Text-to-Speech Runtime Generative AI\n\nEnable Cloud Logging for your agent\n-----------------------------------\n\nActivate Cloud Logging for your agent. This is essential for capturing data\nand diagnosing problems in real conversations.\n\nCollect Conversation IDs\n------------------------\n\nWhen unexpected behavior occurs, collect the Dialogflow conversation\nIDs. These IDs, found in the Conversation History, provide a way to trace the\nexecution path of a conversation and examine specific interactions.\n\nProvide Complete Information to Support\n---------------------------------------\n\nWhen opening a support case with Cloud Support, include the relevant\nconversation IDs and logs collected during your investigation. This\ninformation is critical for debugging issues efficiently."]]