SetDialogflowResponse ポリシー

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SetDialogflowResponse continueOnError="false" enabled="true"
        name="POLICY_NAME">
    <!-- The display name for this policy -->
    <DisplayName>DISPLAY_NAME</DisplayName>
    <!-- The message variable from which the policy extracts the required information -->
    <Source>MESSAGE_VARIABLE</Source>
    <!-- The version of Dialogflow for which this response policy is written up.
         This policy supports only the CX version. This element is optional and
         defaults to CX if unspecified -->
    <DialogflowVersion>DIALOGFLOW_VERSION</DialogflowVersion>
    <!-- A container object to encapsulate all content needed for a natural
         language response to be returned to Dialogflow from the Southbound API -->
    <NaturalLanguageResponse>
        <!-- Defines the merge behavior for existing responses and new responses.
             Refer here for more details -->
        <MergeBehavior>MERGE_BEHAVIOR</MergeBehavior>
        <!-- An ordered list of natural language phrases to be returned to
             Dialogflow from the Southbound API -->
        <Phrases>
            <!-- A phrase is a natural language phrase that Dialogflow agents
                 can send back to their caller/chatting customer -->
            <Phrase>
                <!-- A phrase can be extracted from the response JSON payload of a
                     service callout -->
                <JSONPath>JSON_PATH</JSONPath>
            </Phrase>
            <Phrase>
                <!-- A phrase can be extracted from the response headers of a
                     service callout -->
                <Header name="HEADER_NAME"/>
            </Phrase>
            <Phrase>
                <!-- A phrase refer to the value of an existing flow variable -->
                <Ref>EXISTING_FLOW_VARIABLE</Ref>
            </Phrase>
            <Phrase>
                <!-- A phrase can be static text -->
                <Value>CUSTOM_TEXT</Value>
            </Phrase>
        </Phrases>
    </NaturalLanguageResponse>
    <!-- A container object defining the parameters to be set as session parameters
         in the Webhook response sent to Dialogflow -->
    <Parameters>
        <!-- Defines a single parameter to be set in sessionInfo.parameters object
             of the WebhookResponse object. The name of the parameter is defined
             as an attribute -->
        <Parameter name="PARAMETER_NAME">
            <!-- A parameter's value can be extracted from the response JSON
                 payload of a service callout -->
            <JSONPath>JSON_PATH</JSONPath>
        </Parameter>
        <Parameter name="PARAMETER_NAME">
            <!-- A parameter's value can be extracted from the response headers
                 of a service callout -->
            <Header name="HEADER_NAME"/>
        </Parameter>
        <Parameter name="PARAMETER_NAME">
            <!-- A parameter's value can be refer to the value of an existing flow
                 variable -->
            <Ref>EXISTING_FLOW_VARIABLE</Ref>
        </Parameter>
        <Parameter name="PARAMETER_NAME">
            <!-- A parameter's value can be static text -->
            <Value>CUSTOM_TEXT</Value>
        </Parameter>
    </Parameters>
    <IgnoreUnresolvedVariables>BOOLEAN_VALUE</IgnoreUnresolvedVariables>
</SetDialogflowResponse>
      

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<SetDialogflowResponse continueOnError="false" enabled="true"
        name="CCAIDialogflowResponse-InsuranceAgent">
    <DisplayName>Insurance Agent Webhook Response Policy</DisplayName>
    <Source>myMessageVar</Source>
    <DialogflowVersion>CX</DialogflowVersion>
    <NaturalLanguageResponse>
        <MergeBehavior>APPEND</MergeBehavior>
        <Phrases>
            <Phrase>
                <JSONPath>$.claim.status.text</JSONPath>
            </Phrase>
            <Phrase>
                <Header name="X-Response-Text"/>
            </Phrase>
            <Phrase>
                <Ref>myVar</Ref>
            </Phrase>
            <Phrase>
                <Value>You call is important to us</Value>
            </Phrase>
        </Phrases>
    </NaturalLanguageResponse>
    <Parameters>
        <Parameter name="claimStatus">
            <JSONPath>$.claim.status.value</JSONPath>
        </Parameter>
        <Parameter name="claimAmount">
            <JSONPath>$.claim.amount</JSONPath>
        </Parameter>
        <Parameter name="timeSpent">
            <Header name="X-Time-Spent"/>
        </Parameter>
        <Parameter name="myVar">
            <Ref>dialogflow.my.var</Ref>
        </Parameter>
        <Parameter name="responder">
            <Value>SYSTEM</Value>
        </Parameter>
    </Parameters>
    <IgnoreUnresolvedVariables>true</IgnoreUnresolvedVariables>
</SetDialogflowResponse>

{
    "fulfillmentResponse": {
        "mergeBehavior": "APPEND",
        "messages": [{
            "text": {
                "text": ["Your claim is currently being processed",
                          "Please call back in a couple of days"]
            }
        }]
    },
    "sessionInfo": {
        "parameters": {
            "claimStatus": "PROCESSING",
            "claimAmount": 1000
        }
    }
}

<PolicyElement>
  <DisplayName>POLICY_DISPLAY_NAME</DisplayName>
  ...
</PolicyElement>

<PolicyElement>
  <DisplayName>My Validation Policy</DisplayName>
</PolicyElement>

<Source>MESSAGE_VARIABLE</Source>

<Source>myMessageVar</Source>

<DialogflowVersion>DIALOGFLOW_VERSION</DialogflowVersion>

<DialogflowVersion>CX</DialogflowVersion>

 <IgnoreUnresolvedVariables>[true|false]</IgnoreUnresolvedVariables>

       <IgnoreUnresolvedVariables>false</IgnoreUnresolvedVariables>

<MergeBehavior>BEHAVIOR</MergeBehavior>

<MergeBehavior>APPEND</MergeBehavior>

<Parameters>
  <Parameter name="PARAMETER_NAME">
  <Header name="HEADER_NAME"/>
</Parameter>
<Parameter name="PARAMETER_NAME">
  <JSONPath>JSON_PATH</JSONPath>
</Parameter>
<Parameter name="PARAMETER_NAME">
  <Ref>EXISTING_FLOW_VARIABLE</Ref>
</Parameter>
<Parameter name="PARAMETER_NAME">
  <Value>CUSTOM_TEXT</Value>
</Parameter>
</Parameters>

<Parameter name="timeSpent">
     <Header name="X-Time-Spent"/>
</Parameter>

<Parameter name="claimAmount">
   <JSONPath>$.claim.amount</JSONPath>
</Parameter>

<Parameter name="myVar">
   <Ref>dialogflow.my.var</Ref>
</Parameter>
       

<Parameter name="responder">
   <Value>SYSTEM</Value>
</Parameter>

<Phrases>
  <Phrase>
    <Header name="HEADER_NAME"/>
  </Phrase>
  <Phrase>
    <JSONPath>JSON_PATH</JSONPath>
  </Phrase>
  <Phrase>
    <Ref>EXISTING_FLOW_VARIABLE</Ref>
  </Phrase>
  <Phrase>
    <Value>CUSTOM_TEXT</Value>
  </Phrase>
</Phrases>

<Phrase>
     <Header name="X-Response-Text"/>
</Phrase>

<Phrase>
   <JSONPath>$.claim.status.text</JSONPath>
</Phrase>

<Phrase>
   <Ref>myVar</Ref>
</Phrase>
       

<Phrase>
   <Value>You call is important to us</Value>
</Phrase>

<Header name="HEADER_FIELD"/>

<Phrase>
  <Header name="X-Response-Text"/>
<Phrase/>

<Parameter name="timeSpent">
  <Header name="X-Response-Text"/>
<Parameter/>

<JSONPath>JSON_PATH</JSONPath>

<Phrase>
  <JSONPath>$.claim.status.text</JSONPath>
<Phrase/>

<Parameter name="claimAmount">
  <JSONPath>$.claim.amount.</JSONPath>
<Parameter/>

<Ref>EXISTING_FLOW_VARIABLE</Ref>

<Phrase>
  <Ref>myVar</Ref>
<Phrase/>

<Parameter name="customVar">
  <Ref>dialogflow.my.var</Ref>
<Parameter/>

<Value>CUSTOM_TEXT</Value>

<Phrase>
  <Value>You call is important to us</Value>
<Phrase/>

<Parameter name="responder">
  <Value>SYSTEM</Value>
<Parameter/>