Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Mendapatkan dukungan untuk VMware Engine
Google Cloud menawarkan paket dukungan yang berbeda untuk memenuhi berbagai kebutuhan, seperti cakupan 24/7, dukungan telepon, dan akses ke pengelola dukungan teknis. Untuk
mengetahui informasi selengkapnya, lihat Cloud Customer Care.
Jika Anda adalah pelanggan VMware Cloud Universal, hubungi VMware untuk
masalah terkait Konsol VMCU, aktivasi VMCU, penagihan VMCU, dan
pengembalian dana SLA. Gunakan opsi dukungan
layanan mandiri, atau hubungi
pengelola keberhasilan pelanggan atau
Success 360 Anda secara langsung.
Kami sangat menghargai masukan Anda, yang membantu kami meningkatkan kualitas dokumentasi kami.
Anda dapat melaporkan dokumentasi yang tidak lengkap atau tidak akurat, memberikan masukan umum, atau memberikan saran untuk konten kami.
Untuk mengirimkan masukan kepada kami, klik tombol "Kirim masukan" di halaman mana pun dalam dokumentasi VMware Engine untuk membuka formulir masukan.
Berikan informasi berikut (jika ada):
Di halaman mana Anda mengalami masalah tersebut?
Apa yang tidak lengkap atau tidak akurat?
Komentar atau saran umum
Komentar Anda akan ditinjau oleh tim VMware Engine.
Anda juga dapat mengajukan laporan masalah produksi
untuk aplikasi Anda. Google membaca laporan ini, tetapi tidak dapat membalas satu per satu.
Pelacak masalah tidak memberikan dukungan operasional untuk masing-masing aplikasi.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-11 UTC."],[],[],null,["# Getting support for VMware Engine\n=================================\n\nGoogle Cloud offers different support packages to meet different needs, such\nas 24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n| **Note:** Google Cloud is the single point of contact for customer issues. When required, Google Cloud support will open a case with VMware to resolve issues. This includes support for VMware issues related to ESXi, vCenter, NSX, vSAN, HCX, and all VMware products that are part of VMware Engine. Google will coordinate with VMware support to resolve your issue.\n\nFile reports or feature requests\n--------------------------------\n\n### Where to file a report\n\n### Documentation feedback\n\nWe greatly appreciate your feedback, which helps us improve our documentation.\nYou can report incomplete or inaccurate documentation, provide general feedback,\nor give us suggestions for our content.\n\nTo send us feedback, click the \"Send feedback\" button on any page in the\nVMware Engine documentation to open a feedback form.\n\nProvide the following information (if applicable):\n\n- On what page did you encounter the issue?\n- What was incomplete or inaccurate?\n- General comments or suggestions\n\nYour comments are reviewed by the VMware Engine team.\n\n### Production issues\n\nIf you have a paid support contract, [contact Google directly](http://www.google.com/support/enterprise/go/support_info#cloud).\n\nYou can also file a [production issue report](mailto:gc-team@google.com)\nfor your application. Google reads these reports but cannot reply individually.\nThe issue tracker doesn't provide operational support for individual\napplications."]]
