Google Cloud Support API

Manages Google Cloud technical support cases for Customer Care support offerings.

Service: cloudsupport.googleapis.com

To call this service, we recommend that you use the Google-provided client libraries. If your application needs to use your own libraries to call this service, use the following information when you make the API requests.

Discovery document

A Discovery Document is a machine-readable specification for describing and consuming REST APIs. It is used to build client libraries, IDE plugins, and other tools that interact with Google APIs. One service may provide multiple discovery documents. This service provides the following discovery documents:

Service endpoint

A service endpoint is a base URL that specifies the network address of an API service. One service might have multiple service endpoints. This service has the following service endpoint and all URIs below are relative to this service endpoint:

  • https://cloudsupport.googleapis.com

REST Resource: v2beta.caseClassifications

Methods
search GET /v2beta/caseClassifications:search
Retrieve valid classifications to use when creating a support case.

REST Resource: v2beta.cases

Methods
close POST /v2beta/{name=*/*/cases/*}:close
Close a case.
create POST /v2beta/{parent=*/*}/cases
Create a new case and associate it with a parent.
escalate POST /v2beta/{name=*/*/cases/*}:escalate
Escalate a case, starting the Google Cloud Support escalation management process.
get GET /v2beta/{name=*/*/cases/*}
Retrieve a case.
list GET /v2beta/{parent=*/*}/cases
Retrieve all cases under a parent, but not its children.
patch PATCH /v2beta/{case.name=*/*/cases/*}
Update a case.
search GET /v2beta/cases:search
Search for cases using a query.
showFeed GET /v2beta/{parent=*/*/cases/*}:showFeed
Show items in the feed of this case, including case emails, attachments, and comments.

REST Resource: v2beta.cases.attachments

Methods
list GET /v2beta/{parent=*/*/cases/*}/attachments
List all the attachments associated with a support case.

REST Resource: v2beta.cases.comments

Methods
create POST /v2beta/{parent=*/*/cases/*}/comments
Add a new comment to a case.
list GET /v2beta/{parent=*/*/cases/*}/comments
List all the comments associated with a case.

REST Resource: v2beta.media

Methods
download GET /v2beta/{name=*/*/cases/*/attachments/*}:download
Download a file attached to a case.
upload POST /v2beta/{parent=*/*/cases/*}/attachments
POST /upload/v2beta/{parent=*/*/cases/*}/attachments
Create a file attachment on a case or Cloud resource.

REST Resource: v2.caseClassifications

Methods
search GET /v2/caseClassifications:search
Retrieve valid classifications to use when creating a support case.

REST Resource: v2.cases

Methods
close POST /v2/{name=*/*/cases/*}:close
Close a case.
create POST /v2/{parent=*/*}/cases
Create a new case and associate it with a parent.
escalate POST /v2/{name=*/*/cases/*}:escalate
Escalate a case, starting the Google Cloud Support escalation management process.
get GET /v2/{name=*/*/cases/*}
Retrieve a case.
list GET /v2/{parent=*/*}/cases
Retrieve all cases under a parent, but not its children.
patch PATCH /v2/{case.name=*/*/cases/*}
Update a case.
search GET /v2/{parent=*/*}/cases:search
Search for cases using a query.

REST Resource: v2.cases.attachments

Methods
list GET /v2/{parent=*/*/cases/*}/attachments
List all the attachments associated with a support case.

REST Resource: v2.cases.comments

Methods
create POST /v2/{parent=*/*/cases/*}/comments
Add a new comment to a case.
list GET /v2/{parent=*/*/cases/*}/comments
List all the comments associated with a case.

REST Resource: v2.media

Methods
download GET /v2/{name=*/*/cases/*/attachments/*}:download
Download a file attached to a case.
upload POST /v2/{parent=*/*/cases/*}/attachments
POST /upload/v2/{parent=*/*/cases/*}/attachments
Create a file attachment on a case or Cloud resource.