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Get a Google support package
Google Cloud offers different support packages to meet different needs, such as
24/7 coverage, phone support, and access to a technical support manager. For
more information, see Cloud Customer Care.
Ask a question about Storage Transfer Service on
Stack Overflow.
Use the tag google-cloud-data-transfer for questions about Storage Transfer Service.
This tag not only receives responses from the Stack Overflow community, but also
from Google engineers, who monitor the tag and offer unofficial support.
Discuss Storage Transfer Service
Join the
google-cloud-data-transfer-discuss
Google group to discuss Storage Transfer Service. Google engineers monitor this
discussion group and offer unofficial support.
You can also visit the Google Cloud
Slack community to discuss
Storage Transfer Service and other Google Cloud products. If you haven't
already joined,
use this form to sign up. For Storage Transfer Service, join the
#cloud-data-transfer
channel.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-28 UTC."],[],[],null,["# Getting support\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n\nProvide feedback\n----------------\n\nTo provide feedback to the Storage Transfer Service team, click **Send feedback**\nat the bottom of the\n[Storage Transfer Service documentation](/storage-transfer/docs).\n\nGet support from the community\n------------------------------\n\n### Ask a question on Stack Overflow\n\nAsk a question about Storage Transfer Service on\n[Stack Overflow](http://stackoverflow.com/questions/tagged/google-cloud-data-transfer).\nUse the tag `google-cloud-data-transfer` for questions about Storage Transfer Service.\nThis tag not only receives responses from the Stack Overflow community, but also\nfrom Google engineers, who monitor the tag and offer unofficial support.\n\n### Discuss Storage Transfer Service\n\nJoin the\n[google-cloud-data-transfer-discuss](https://groups.google.com/forum/#!forum/google-cloud-data-transfer-discuss)\nGoogle group to discuss Storage Transfer Service. Google engineers monitor this\ndiscussion group and offer unofficial support.\n\nYou can also visit the Google Cloud\n[Slack community](https://googlecloud-community.slack.com/) to discuss\nStorage Transfer Service and other Google Cloud products. If you haven't\nalready joined,\n[use this form to sign up](https://join.slack.com/t/googlecloud-community/shared_invite/zt-2mz6i6j8l-qMC13DEg6FAtGMH4wVytTA). For Storage Transfer Service, join the\n[`#cloud-data-transfer`](https://googlecloud-community.slack.com/messages/CSLNCCPK4/)\nchannel.\n\nReceive product updates\n-----------------------\n\nJoin the\n[google-cloud-data-transfer-announce](https://groups.google.com/forum/#!forum/google-cloud-data-transfer-announce)\nGoogle group to receive Storage Transfer Service announcements and updates.\n\nFile bugs or feature requests\n-----------------------------\n\nTo file a bug or a feature request for Google engineers to review, use the\n[Storage Transfer Service issue\ntracker](https://issuetracker.google.com/issues/new?component=815827&template=1395449)."]]
