Getting support

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Google Cloud Support.

Provide feedback

To provide feedback to the Storage Transfer Service team, click Send feedback at the bottom of the Storage Transfer Service documentation.

Get support from the community

Ask a question on Stack Overflow

Ask a question about Storage Transfer Service on Stack Overflow. Use the tag google-cloud-data-transfer for questions about Storage Transfer Service. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss Storage Transfer Service

Join the google-cloud-data-transfer-discuss Google group to discuss Storage Transfer Service. Google engineers monitor this discussion group and offer unofficial support.

You can also visit the Google Cloud Slack community to discuss Storage Transfer Service and other Google Cloud products. If you haven't already joined, use this form to sign up. For Storage Transfer Service, join the #cloud-data-transfer channel.

Receive product updates

Join the google-cloud-data-transfer-announce Google group to receive Storage Transfer Service announcements and updates.

File bugs or feature requests

To file a bug or a feature request for Google engineers to review, use the Storage Transfer Service issue tracker.