Google Cloud Support V2BETA API - Module Google::Cloud::Support::V2beta::Escalation::Reason (v0.1.1)

Reference documentation and code samples for the Google Cloud Support V2BETA API module Google::Cloud::Support::V2beta::Escalation::Reason.

An enum detailing the possible reasons a case may be escalated.

Constants

REASON_UNSPECIFIED

value: 0
The escalation reason is in an unknown state or has not been specified.

RESOLUTION_TIME

value: 1
The case is taking too long to resolve.

TECHNICAL_EXPERTISE

value: 2
The support agent does not have the expertise required to successfully resolve the issue.

BUSINESS_IMPACT

value: 3
The issue is having a significant business impact.