Google Cloud Support V2 API - Module Google::Cloud::Support::V2::Escalation::Reason (v1.0.1)
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Reference documentation and code samples for the Google Cloud Support V2 API module Google::Cloud::Support::V2::Escalation::Reason.
An enum detailing the possible reasons a case may be escalated.
Constants
REASON_UNSPECIFIED
value: 0
The escalation reason is in an unknown state or has not been specified.
RESOLUTION_TIME
value: 1
The case is taking too long to resolve.
TECHNICAL_EXPERTISE
value: 2
The support agent does not have the expertise required to successfully
resolve the issue.
BUSINESS_IMPACT
value: 3
The issue is having a significant business impact.
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Last updated 2024-10-01 UTC.
[{
"type": "thumb-down",
"id": "hardToUnderstand",
"label":"Hard to understand"
},{
"type": "thumb-down",
"id": "incorrectInformationOrSampleCode",
"label":"Incorrect information or sample code"
},{
"type": "thumb-down",
"id": "missingTheInformationSamplesINeed",
"label":"Missing the information/samples I need"
},{
"type": "thumb-down",
"id": "otherDown",
"label":"Other"
}]
[{
"type": "thumb-up",
"id": "easyToUnderstand",
"label":"Easy to understand"
},{
"type": "thumb-up",
"id": "solvedMyProblem",
"label":"Solved my problem"
},{
"type": "thumb-up",
"id": "otherUp",
"label":"Other"
}]
{"lastModified": "Last updated 2024-10-01 UTC."}
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-10-01 UTC."]]
