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Get a Google Cloud support package
Google Cloud offers different support packages to meet different needs, such as
24/7 coverage, phone support, and access to a technical account manager. For
more information, see Cloud Customer Care.
Google Cloud support packages provide support only for questions regarding
reCAPTCHA. Google Cloud support redirects questions related
to the free version of reCAPTCHA to the community support options, such as
the Google Cloud Security Community.
Ask questions in the Google Cloud Security Community forum
This forum not only receives responses from the reCAPTCHA
community, but also from Google engineers, who monitor the forum and offer
unofficial support.
File bugs or feature requests
From the reCAPTCHA documentation, click Send feedback near the
top right of the page. This will open a feedback form. Your comments will be
reviewed by the reCAPTCHA team.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-29 UTC."],[],[],null,["# Getting support\n\nGet a Google Cloud support package\n----------------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical account manager. For\nmore information, see [Cloud Customer Care](/support).\n\nGoogle Cloud support packages provide support only for questions regarding\nreCAPTCHA. Google Cloud support redirects questions related\nto the free version of reCAPTCHA to the community support options, such as\nthe Google Cloud Security Community.\n\nAsk questions in the Google Cloud Security Community forum\n----------------------------------------------------------\n\nYou can ask questions about reCAPTCHA in\nthe [Google Cloud Security Community forum](https://www.googlecloudcommunity.com/gc/reCAPTCHA-Enterprise/bd-p/recaptcha-forum).\n\nThis forum not only receives responses from the reCAPTCHA\ncommunity, but also from Google engineers, who monitor the forum and offer\nunofficial support.\n\nFile bugs or feature requests\n-----------------------------\n\nFrom the reCAPTCHA documentation, click **Send feedback** near the\ntop right of the page. This will open a feedback form. Your comments will be\nreviewed by the reCAPTCHA team."]]
