Selectable sections to return when requesting a summary of a
conversation.
Values:
SECTION_TYPE_UNSPECIFIED (0):
Undefined section type, does not return
anything.
SITUATION (1):
What the customer needs help with or has
question about. Section name: "situation".
ACTION (2):
What the agent does to help the customer.
Section name: "action".
RESOLUTION (3):
Result of the customer service. A single word
describing the result of the conversation.
Section name: "resolution".
REASON_FOR_CANCELLATION (4):
Reason for cancellation if the customer requests for a
cancellation. "N/A" otherwise. Section name:
"reason_for_cancellation".
CUSTOMER_SATISFACTION (5):
"Unsatisfied" or "Satisfied" depending on the customer's
feelings at the end of the conversation. Section name:
"customer_satisfaction".
ENTITIES (6):
Key entities extracted from the conversation,
such as ticket number, order number, dollar
amount, etc. Section names are prefixed by
"entities/".
