HumanAgentHandoffConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)Defines the hand off to a live agent, typically on which external agent service provider to connect to a conversation.
Currently, this feature is not general available, please contact Google to get access.
This message has oneof_ fields (mutually exclusive fields).
For each oneof, at most one member field can be set at the same time.
Setting any member of the oneof automatically clears all other
members.
.. _oneof: https://proto-plus-python.readthedocs.io/en/stable/fields.html#oneofs-mutually-exclusive-fields
Attributes | |
|---|---|
| Name | Description |
live_person_config |
google.cloud.dialogflow_v2.types.HumanAgentHandoffConfig.LivePersonConfig
Uses LivePerson (https://www.liveperson.com). This field is a member of oneof_ agent_service.
|
salesforce_live_agent_config |
google.cloud.dialogflow_v2.types.HumanAgentHandoffConfig.SalesforceLiveAgentConfig
Uses Salesforce Live Agent. This field is a member of oneof_ agent_service.
|
Classes
LivePersonConfig
LivePersonConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)Configuration specific to LivePerson (https://www.liveperson.com).
SalesforceLiveAgentConfig
SalesforceLiveAgentConfig(mapping=None, *, ignore_unknown_fields=False, **kwargs)Configuration specific to Salesforce Live Agent.