- 2.39.1 (latest)
- 2.39.0
- 2.38.0
- 2.37.0
- 2.36.0
- 2.35.0
- 2.34.0
- 2.33.0
- 2.32.0
- 2.30.2
- 2.29.0
- 2.28.3
- 2.27.0
- 2.26.0
- 2.25.0
- 2.24.1
- 2.23.3
- 2.22.0
- 2.21.0
- 2.20.0
- 2.19.1
- 2.18.0
- 2.17.0
- 2.16.1
- 2.15.2
- 2.14.1
- 2.13.0
- 2.12.0
- 2.11.0
- 2.10.0
- 2.9.1
- 2.8.1
- 2.7.1
- 2.6.0
- 2.5.0
- 2.4.0
- 2.3.0
- 2.2.0
- 2.1.2
- 2.0.0
- 1.1.3
- 1.0.0
- 0.8.0
- 0.7.2
SectionType(value)
Selectable sections to return when requesting a summary of a conversation.
Values: SECTION_TYPE_UNSPECIFIED (0): Undefined section type, does not return anything. SITUATION (1): What the customer needs help with or has question about. Section name: "situation". ACTION (2): What the agent does to help the customer. Section name: "action". RESOLUTION (3): Result of the customer service. A single word describing the result of the conversation. Section name: "resolution". REASON_FOR_CANCELLATION (4): Reason for cancellation if the customer requests for a cancellation. "N/A" otherwise. Section name: "reason_for_cancellation". CUSTOMER_SATISFACTION (5): "Unsatisfied" or "Satisfied" depending on the customer's feelings at the end of the conversation. Section name: "customer_satisfaction". ENTITIES (6): Key entities extracted from the conversation, such as ticket number, order number, dollar amount, etc. Section names are prefixed by "entities/".