Values:
ROLE_UNSPECIFIED (0):
Participant's role is not set.
HUMAN_AGENT (1):
Participant is a human agent.
AUTOMATED_AGENT (2):
Participant is an automated agent.
END_USER (3):
Participant is an end user who conversed with
the contact center.
ANY_AGENT (4):
Participant is either a human or automated
agent.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-01-08 UTC."],[],[]]
