Google Cloud Contact Center Insights V1 Client - Class DialogflowSegmentMetadata (1.5.0)
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Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class DialogflowSegmentMetadata.
Metadata from Dialogflow relating to the current transcript segment.
Generated from protobuf message google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata
Namespace
Google \ Cloud \ ContactCenterInsights \ V1 \ Conversation \ Transcript \ TranscriptSegment
Methods
Parameters |
---|
Name | Description |
data |
array
Optional. Data for populating the Message object.
|
↳ smart_reply_allowlist_covered |
bool
Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
|
Whether the transcript segment was covered under the configured smart
reply allowlist in Agent Assist.
Returns |
---|
Type | Description |
bool | |
Whether the transcript segment was covered under the configured smart
reply allowlist in Agent Assist.
Parameter |
---|
Name | Description |
var |
bool
|
Returns |
---|
Type | Description |
$this | |
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Last updated 2024-09-19 UTC.
[{
"type": "thumb-down",
"id": "hardToUnderstand",
"label":"Hard to understand"
},{
"type": "thumb-down",
"id": "incorrectInformationOrSampleCode",
"label":"Incorrect information or sample code"
},{
"type": "thumb-down",
"id": "missingTheInformationSamplesINeed",
"label":"Missing the information/samples I need"
},{
"type": "thumb-down",
"id": "otherDown",
"label":"Other"
}]
[{
"type": "thumb-up",
"id": "easyToUnderstand",
"label":"Easy to understand"
},{
"type": "thumb-up",
"id": "solvedMyProblem",
"label":"Solved my problem"
},{
"type": "thumb-up",
"id": "otherUp",
"label":"Other"
}]
{"lastModified": "Last updated 2024-09-19 UTC."}
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-09-19 UTC."]]