Reference documentation and code samples for the Google Cloud Contact Center Insights V1 Client class ContactCenterInsightsClient.
Service Description: An API that lets users analyze and explore their business conversation data.
This class provides the ability to make remote calls to the backing service through method calls that map to API methods. Sample code to get started:
$contactCenterInsightsClient = new ContactCenterInsightsClient();
try {
$formattedParent = $contactCenterInsightsClient->locationName('[PROJECT]', '[LOCATION]');
$filter = 'filter';
$analysisPercentage = 0.0;
$operationResponse = $contactCenterInsightsClient->bulkAnalyzeConversations($formattedParent, $filter, $analysisPercentage);
$operationResponse->pollUntilComplete();
if ($operationResponse->operationSucceeded()) {
$result = $operationResponse->getResult();
// doSomethingWith($result)
} else {
$error = $operationResponse->getError();
// handleError($error)
}
// Alternatively:
// start the operation, keep the operation name, and resume later
$operationResponse = $contactCenterInsightsClient->bulkAnalyzeConversations($formattedParent, $filter, $analysisPercentage);
$operationName = $operationResponse->getName();
// ... do other work
$newOperationResponse = $contactCenterInsightsClient->resumeOperation($operationName, 'bulkAnalyzeConversations');
while (!$newOperationResponse->isDone()) {
// ... do other work
$newOperationResponse->reload();
}
if ($newOperationResponse->operationSucceeded()) {
$result = $newOperationResponse->getResult();
// doSomethingWith($result)
} else {
$error = $newOperationResponse->getError();
// handleError($error)
}
} finally {
$contactCenterInsightsClient->close();
}
Many parameters require resource names to be formatted in a particular way. To assist with these names, this class includes a format method for each type of name, and additionally a parseName method to extract the individual identifiers contained within formatted names that are returned by the API.
This service has a new (beta) implementation. See Google\Cloud\ContactCenterInsights\V1\Client\ContactCenterInsightsClient to use the new surface.
Namespace
Google \ Cloud \ ContactCenterInsights \ V1Methods
__construct
Constructor.
Parameters | |
---|---|
Name | Description |
options |
array
Optional. Options for configuring the service API wrapper. |
↳ apiEndpoint |
string
The address of the API remote host. May optionally include the port, formatted as "
|
↳ credentials |
string|array|FetchAuthTokenInterface|CredentialsWrapper
The credentials to be used by the client to authorize API calls. This option accepts either a path to a credentials file, or a decoded credentials file as a PHP array. Advanced usage: In addition, this option can also accept a pre-constructed Google\Auth\FetchAuthTokenInterface object or Google\ApiCore\CredentialsWrapper object. Note that when one of these objects are provided, any settings in $credentialsConfig will be ignored. |
↳ credentialsConfig |
array
Options used to configure credentials, including auth token caching, for the client. For a full list of supporting configuration options, see Google\ApiCore\CredentialsWrapper::build() . |
↳ disableRetries |
bool
Determines whether or not retries defined by the client configuration should be disabled. Defaults to |
↳ clientConfig |
string|array
Client method configuration, including retry settings. This option can be either a path to a JSON file, or a PHP array containing the decoded JSON data. By default this settings points to the default client config file, which is provided in the resources folder. |
↳ transport |
string|TransportInterface
The transport used for executing network requests. May be either the string |
↳ transportConfig |
array
Configuration options that will be used to construct the transport. Options for each supported transport type should be passed in a key for that transport. For example: $transportConfig = [ 'grpc' => [...], 'rest' => [...], ]; See the Google\ApiCore\Transport\GrpcTransport::build() and Google\ApiCore\Transport\RestTransport::build() methods for the supported options. |
↳ clientCertSource |
callable
A callable which returns the client cert as a string. This can be used to provide a certificate and private key to the transport layer for mTLS. |
bulkAnalyzeConversations
Analyzes multiple conversations in a single request.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource to create analyses in. |
filter |
string
Required. Filter used to select the subset of conversations to analyze. |
analysisPercentage |
float
Required. Percentage of selected conversation to analyze, between [0, 100]. |
optionalArgs |
array
Optional. |
↳ annotatorSelector |
AnnotatorSelector
To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\OperationResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\BulkAnalyzeConversationsResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Rpc\Status;
/**
* @param string $formattedParent The parent resource to create analyses in. Please see
* {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
* @param string $filter Filter used to select the subset of conversations to analyze.
* @param float $analysisPercentage Percentage of selected conversation to analyze, between
* [0, 100].
*/
function bulk_analyze_conversations_sample(
string $formattedParent,
string $filter,
float $analysisPercentage
): void {
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var OperationResponse $response */
$response = $contactCenterInsightsClient->bulkAnalyzeConversations(
$formattedParent,
$filter,
$analysisPercentage
);
$response->pollUntilComplete();
if ($response->operationSucceeded()) {
/** @var BulkAnalyzeConversationsResponse $result */
$result = $response->getResult();
printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
} else {
/** @var Status $error */
$error = $response->getError();
printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
$filter = '[FILTER]';
$analysisPercentage = 0.0;
bulk_analyze_conversations_sample($formattedParent, $filter, $analysisPercentage);
}
calculateIssueModelStats
Gets an issue model's statistics.
Parameters | |
---|---|
Name | Description |
issueModel |
string
Required. The resource name of the issue model to query against. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\CalculateIssueModelStatsResponse |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\CalculateIssueModelStatsResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
/**
* @param string $formattedIssueModel The resource name of the issue model to query against. Please see
* {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
*/
function calculate_issue_model_stats_sample(string $formattedIssueModel): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var CalculateIssueModelStatsResponse $response */
$response = $contactCenterInsightsClient->calculateIssueModelStats($formattedIssueModel);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedIssueModel = ContactCenterInsightsClient::issueModelName(
'[PROJECT]',
'[LOCATION]',
'[ISSUE_MODEL]'
);
calculate_issue_model_stats_sample($formattedIssueModel);
}
calculateStats
Gets conversation statistics.
Parameters | |
---|---|
Name | Description |
location |
string
Required. The location of the conversations. |
optionalArgs |
array
Optional. |
↳ filter |
string
A filter to reduce results to a specific subset. This field is useful for getting statistics about conversations with specific properties. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\CalculateStatsResponse |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\CalculateStatsResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
/**
* @param string $formattedLocation The location of the conversations. Please see
* {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
*/
function calculate_stats_sample(string $formattedLocation): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var CalculateStatsResponse $response */
$response = $contactCenterInsightsClient->calculateStats($formattedLocation);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedLocation = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
calculate_stats_sample($formattedLocation);
}
createAnalysis
Creates an analysis. The long running operation is done when the analysis has completed.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the analysis. |
analysis |
Google\Cloud\ContactCenterInsights\V1\Analysis
Required. The analysis to create. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\OperationResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\Analysis;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Rpc\Status;
/**
* @param string $formattedParent The parent resource of the analysis. Please see
* {@see ContactCenterInsightsClient::conversationName()} for help formatting this field.
*/
function create_analysis_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$analysis = new Analysis();
// Call the API and handle any network failures.
try {
/** @var OperationResponse $response */
$response = $contactCenterInsightsClient->createAnalysis($formattedParent, $analysis);
$response->pollUntilComplete();
if ($response->operationSucceeded()) {
/** @var Analysis $result */
$result = $response->getResult();
printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
} else {
/** @var Status $error */
$error = $response->getError();
printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::conversationName(
'[PROJECT]',
'[LOCATION]',
'[CONVERSATION]'
);
create_analysis_sample($formattedParent);
}
createConversation
Creates a conversation.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the conversation. |
conversation |
Google\Cloud\ContactCenterInsights\V1\Conversation
Required. The conversation resource to create. |
optionalArgs |
array
Optional. |
↳ conversationId |
string
A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\Conversation |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Conversation;
/**
* @param string $formattedParent The parent resource of the conversation. Please see
* {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
*/
function create_conversation_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$conversation = new Conversation();
// Call the API and handle any network failures.
try {
/** @var Conversation $response */
$response = $contactCenterInsightsClient->createConversation($formattedParent, $conversation);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
create_conversation_sample($formattedParent);
}
createIssueModel
Creates an issue model.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the issue model. |
issueModel |
Google\Cloud\ContactCenterInsights\V1\IssueModel
Required. The issue model to create. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\OperationResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\IssueModel;
use Google\Rpc\Status;
/**
* @param string $formattedParent The parent resource of the issue model. Please see
* {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
*/
function create_issue_model_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$issueModel = new IssueModel();
// Call the API and handle any network failures.
try {
/** @var OperationResponse $response */
$response = $contactCenterInsightsClient->createIssueModel($formattedParent, $issueModel);
$response->pollUntilComplete();
if ($response->operationSucceeded()) {
/** @var IssueModel $result */
$result = $response->getResult();
printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
} else {
/** @var Status $error */
$error = $response->getError();
printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
create_issue_model_sample($formattedParent);
}
createPhraseMatcher
Creates a phrase matcher.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the phrase matcher. Required. The location
to create a phrase matcher for. Format: |
phraseMatcher |
Google\Cloud\ContactCenterInsights\V1\PhraseMatcher
Required. The phrase matcher resource to create. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\PhraseMatcher |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher\PhraseMatcherType;
/**
* @param string $formattedParent The parent resource of the phrase matcher. Required. The location
* to create a phrase matcher for. Format: `projects/<Project
* ID>/locations/<Location ID>` or `projects/<Project
* Number>/locations/<Location ID>`
* Please see {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
* @param int $phraseMatcherType The type of this phrase matcher.
*/
function create_phrase_matcher_sample(string $formattedParent, int $phraseMatcherType): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$phraseMatcher = (new PhraseMatcher())
->setType($phraseMatcherType);
// Call the API and handle any network failures.
try {
/** @var PhraseMatcher $response */
$response = $contactCenterInsightsClient->createPhraseMatcher($formattedParent, $phraseMatcher);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
$phraseMatcherType = PhraseMatcherType::PHRASE_MATCHER_TYPE_UNSPECIFIED;
create_phrase_matcher_sample($formattedParent, $phraseMatcherType);
}
createView
Creates a view.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the view. Required. The location to create
a view for.
Format: |
view |
Google\Cloud\ContactCenterInsights\V1\View
Required. The view resource to create. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\View |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\View;
/**
* @param string $formattedParent The parent resource of the view. Required. The location to create
* a view for.
* Format: `projects/<Project ID>/locations/<Location ID>` or
* `projects/<Project Number>/locations/<Location ID>`
* Please see {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
*/
function create_view_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$view = new View();
// Call the API and handle any network failures.
try {
/** @var View $response */
$response = $contactCenterInsightsClient->createView($formattedParent, $view);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
create_view_sample($formattedParent);
}
deleteAnalysis
Deletes an analysis.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the analysis to delete. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
/**
* @param string $formattedName The name of the analysis to delete. Please see
* {@see ContactCenterInsightsClient::analysisName()} for help formatting this field.
*/
function delete_analysis_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
$contactCenterInsightsClient->deleteAnalysis($formattedName);
printf('Call completed successfully.' . PHP_EOL);
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::analysisName(
'[PROJECT]',
'[LOCATION]',
'[CONVERSATION]',
'[ANALYSIS]'
);
delete_analysis_sample($formattedName);
}
deleteConversation
Deletes a conversation.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the conversation to delete. |
optionalArgs |
array
Optional. |
↳ force |
bool
If set to true, all of this conversation's analyses will also be deleted. Otherwise, the request will only succeed if the conversation has no analyses. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
/**
* @param string $formattedName The name of the conversation to delete. Please see
* {@see ContactCenterInsightsClient::conversationName()} for help formatting this field.
*/
function delete_conversation_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
$contactCenterInsightsClient->deleteConversation($formattedName);
printf('Call completed successfully.' . PHP_EOL);
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::conversationName(
'[PROJECT]',
'[LOCATION]',
'[CONVERSATION]'
);
delete_conversation_sample($formattedName);
}
deleteIssue
Deletes an issue.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the issue to delete. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
/**
* @param string $formattedName The name of the issue to delete. Please see
* {@see ContactCenterInsightsClient::issueName()} for help formatting this field.
*/
function delete_issue_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
$contactCenterInsightsClient->deleteIssue($formattedName);
printf('Call completed successfully.' . PHP_EOL);
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::issueName(
'[PROJECT]',
'[LOCATION]',
'[ISSUE_MODEL]',
'[ISSUE]'
);
delete_issue_sample($formattedName);
}
deleteIssueModel
Deletes an issue model.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the issue model to delete. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\OperationResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Rpc\Status;
/**
* @param string $formattedName The name of the issue model to delete. Please see
* {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
*/
function delete_issue_model_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var OperationResponse $response */
$response = $contactCenterInsightsClient->deleteIssueModel($formattedName);
$response->pollUntilComplete();
if ($response->operationSucceeded()) {
printf('Operation completed successfully.' . PHP_EOL);
} else {
/** @var Status $error */
$error = $response->getError();
printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::issueModelName(
'[PROJECT]',
'[LOCATION]',
'[ISSUE_MODEL]'
);
delete_issue_model_sample($formattedName);
}
deletePhraseMatcher
Deletes a phrase matcher.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the phrase matcher to delete. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
/**
* @param string $formattedName The name of the phrase matcher to delete. Please see
* {@see ContactCenterInsightsClient::phraseMatcherName()} for help formatting this field.
*/
function delete_phrase_matcher_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
$contactCenterInsightsClient->deletePhraseMatcher($formattedName);
printf('Call completed successfully.' . PHP_EOL);
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::phraseMatcherName(
'[PROJECT]',
'[LOCATION]',
'[PHRASE_MATCHER]'
);
delete_phrase_matcher_sample($formattedName);
}
deleteView
Deletes a view.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the view to delete. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
/**
* @param string $formattedName The name of the view to delete. Please see
* {@see ContactCenterInsightsClient::viewName()} for help formatting this field.
*/
function delete_view_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
$contactCenterInsightsClient->deleteView($formattedName);
printf('Call completed successfully.' . PHP_EOL);
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::viewName('[PROJECT]', '[LOCATION]', '[VIEW]');
delete_view_sample($formattedName);
}
deployIssueModel
Deploys an issue model. Returns an error if a model is already deployed.
An issue model can only be used in analysis after it has been deployed.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The issue model to deploy. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\OperationResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\DeployIssueModelResponse;
use Google\Rpc\Status;
/**
* @param string $formattedName The issue model to deploy. Please see
* {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
*/
function deploy_issue_model_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var OperationResponse $response */
$response = $contactCenterInsightsClient->deployIssueModel($formattedName);
$response->pollUntilComplete();
if ($response->operationSucceeded()) {
/** @var DeployIssueModelResponse $result */
$result = $response->getResult();
printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
} else {
/** @var Status $error */
$error = $response->getError();
printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::issueModelName(
'[PROJECT]',
'[LOCATION]',
'[ISSUE_MODEL]'
);
deploy_issue_model_sample($formattedName);
}
exportInsightsData
Export insights data to a destination defined in the request body.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource to export data from. |
optionalArgs |
array
Optional. |
↳ bigQueryDestination |
BigQueryDestination
Specified if sink is a BigQuery table. |
↳ filter |
string
A filter to reduce results to a specific subset. Useful for exporting conversations with specific properties. |
↳ kmsKey |
string
A fully qualified KMS key name for BigQuery tables protected by CMEK. Format: projects/{project}/locations/{location}/keyRings/{keyring}/cryptoKeys/{key}/cryptoKeyVersions/{version} |
↳ writeDisposition |
int
Options for what to do if the destination table already exists. For allowed values, use constants defined on Google\Cloud\ContactCenterInsights\V1\ExportInsightsDataRequest\WriteDisposition |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\OperationResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\ExportInsightsDataResponse;
use Google\Rpc\Status;
/**
* @param string $formattedParent The parent resource to export data from. Please see
* {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
*/
function export_insights_data_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var OperationResponse $response */
$response = $contactCenterInsightsClient->exportInsightsData($formattedParent);
$response->pollUntilComplete();
if ($response->operationSucceeded()) {
/** @var ExportInsightsDataResponse $result */
$result = $response->getResult();
printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
} else {
/** @var Status $error */
$error = $response->getError();
printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
export_insights_data_sample($formattedParent);
}
getAnalysis
Gets an analysis.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the analysis to get. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\Analysis |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\Analysis;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
/**
* @param string $formattedName The name of the analysis to get. Please see
* {@see ContactCenterInsightsClient::analysisName()} for help formatting this field.
*/
function get_analysis_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var Analysis $response */
$response = $contactCenterInsightsClient->getAnalysis($formattedName);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::analysisName(
'[PROJECT]',
'[LOCATION]',
'[CONVERSATION]',
'[ANALYSIS]'
);
get_analysis_sample($formattedName);
}
getConversation
Gets a conversation.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the conversation to get. |
optionalArgs |
array
Optional. |
↳ view |
int
The level of details of the conversation. Default is |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\Conversation |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Conversation;
/**
* @param string $formattedName The name of the conversation to get. Please see
* {@see ContactCenterInsightsClient::conversationName()} for help formatting this field.
*/
function get_conversation_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var Conversation $response */
$response = $contactCenterInsightsClient->getConversation($formattedName);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::conversationName(
'[PROJECT]',
'[LOCATION]',
'[CONVERSATION]'
);
get_conversation_sample($formattedName);
}
getIssue
Gets an issue.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the issue to get. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\Issue |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Issue;
/**
* @param string $formattedName The name of the issue to get. Please see
* {@see ContactCenterInsightsClient::issueName()} for help formatting this field.
*/
function get_issue_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var Issue $response */
$response = $contactCenterInsightsClient->getIssue($formattedName);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::issueName(
'[PROJECT]',
'[LOCATION]',
'[ISSUE_MODEL]',
'[ISSUE]'
);
get_issue_sample($formattedName);
}
getIssueModel
Gets an issue model.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the issue model to get. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\IssueModel |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\IssueModel;
/**
* @param string $formattedName The name of the issue model to get. Please see
* {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
*/
function get_issue_model_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var IssueModel $response */
$response = $contactCenterInsightsClient->getIssueModel($formattedName);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::issueModelName(
'[PROJECT]',
'[LOCATION]',
'[ISSUE_MODEL]'
);
get_issue_model_sample($formattedName);
}
getPhraseMatcher
Gets a phrase matcher.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the phrase matcher to get. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\PhraseMatcher |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher;
/**
* @param string $formattedName The name of the phrase matcher to get. Please see
* {@see ContactCenterInsightsClient::phraseMatcherName()} for help formatting this field.
*/
function get_phrase_matcher_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var PhraseMatcher $response */
$response = $contactCenterInsightsClient->getPhraseMatcher($formattedName);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::phraseMatcherName(
'[PROJECT]',
'[LOCATION]',
'[PHRASE_MATCHER]'
);
get_phrase_matcher_sample($formattedName);
}
getSettings
Gets project-level settings.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the settings resource to get. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\Settings |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Settings;
/**
* @param string $formattedName The name of the settings resource to get. Please see
* {@see ContactCenterInsightsClient::settingsName()} for help formatting this field.
*/
function get_settings_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var Settings $response */
$response = $contactCenterInsightsClient->getSettings($formattedName);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::settingsName('[PROJECT]', '[LOCATION]');
get_settings_sample($formattedName);
}
getView
Gets a view.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The name of the view to get. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\View |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\View;
/**
* @param string $formattedName The name of the view to get. Please see
* {@see ContactCenterInsightsClient::viewName()} for help formatting this field.
*/
function get_view_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var View $response */
$response = $contactCenterInsightsClient->getView($formattedName);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::viewName('[PROJECT]', '[LOCATION]', '[VIEW]');
get_view_sample($formattedName);
}
ingestConversations
Imports conversations and processes them according to the user's configuration.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource for new conversations. |
optionalArgs |
array
Optional. |
↳ gcsSource |
GcsSource
A cloud storage bucket source. |
↳ transcriptObjectConfig |
TranscriptObjectConfig
Configuration for when |
↳ conversationConfig |
ConversationConfig
Configuration that applies to all conversations. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\OperationResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\IngestConversationsResponse;
use Google\Rpc\Status;
/**
* @param string $formattedParent The parent resource for new conversations. Please see
* {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
*/
function ingest_conversations_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var OperationResponse $response */
$response = $contactCenterInsightsClient->ingestConversations($formattedParent);
$response->pollUntilComplete();
if ($response->operationSucceeded()) {
/** @var IngestConversationsResponse $result */
$result = $response->getResult();
printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
} else {
/** @var Status $error */
$error = $response->getError();
printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
ingest_conversations_sample($formattedParent);
}
listAnalyses
Lists analyses.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the analyses. |
optionalArgs |
array
Optional. |
↳ pageSize |
int
The maximum number of resources contained in the underlying API response. The API may return fewer values in a page, even if there are additional values to be retrieved. |
↳ pageToken |
string
A page token is used to specify a page of values to be returned. If no page token is specified (the default), the first page of values will be returned. Any page token used here must have been generated by a previous call to the API. |
↳ filter |
string
A filter to reduce results to a specific subset. Useful for querying conversations with specific properties. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\PagedListResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\PagedListResponse;
use Google\Cloud\ContactCenterInsights\V1\Analysis;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
/**
* @param string $formattedParent The parent resource of the analyses. Please see
* {@see ContactCenterInsightsClient::conversationName()} for help formatting this field.
*/
function list_analyses_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var PagedListResponse $response */
$response = $contactCenterInsightsClient->listAnalyses($formattedParent);
/** @var Analysis $element */
foreach ($response as $element) {
printf('Element data: %s' . PHP_EOL, $element->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::conversationName(
'[PROJECT]',
'[LOCATION]',
'[CONVERSATION]'
);
list_analyses_sample($formattedParent);
}
listConversations
Lists conversations.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the conversation. |
optionalArgs |
array
Optional. |
↳ pageSize |
int
The maximum number of resources contained in the underlying API response. The API may return fewer values in a page, even if there are additional values to be retrieved. |
↳ pageToken |
string
A page token is used to specify a page of values to be returned. If no page token is specified (the default), the first page of values will be returned. Any page token used here must have been generated by a previous call to the API. |
↳ filter |
string
A filter to reduce results to a specific subset. Useful for querying conversations with specific properties. |
↳ view |
int
The level of details of the conversation. Default is |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\PagedListResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\PagedListResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Conversation;
/**
* @param string $formattedParent The parent resource of the conversation. Please see
* {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
*/
function list_conversations_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var PagedListResponse $response */
$response = $contactCenterInsightsClient->listConversations($formattedParent);
/** @var Conversation $element */
foreach ($response as $element) {
printf('Element data: %s' . PHP_EOL, $element->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
list_conversations_sample($formattedParent);
}
listIssueModels
Lists issue models.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the issue model. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\ListIssueModelsResponse |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\ListIssueModelsResponse;
/**
* @param string $formattedParent The parent resource of the issue model. Please see
* {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
*/
function list_issue_models_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var ListIssueModelsResponse $response */
$response = $contactCenterInsightsClient->listIssueModels($formattedParent);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
list_issue_models_sample($formattedParent);
}
listIssues
Lists issues.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the issue. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\ListIssuesResponse |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\ListIssuesResponse;
/**
* @param string $formattedParent The parent resource of the issue. Please see
* {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
*/
function list_issues_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var ListIssuesResponse $response */
$response = $contactCenterInsightsClient->listIssues($formattedParent);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::issueModelName(
'[PROJECT]',
'[LOCATION]',
'[ISSUE_MODEL]'
);
list_issues_sample($formattedParent);
}
listPhraseMatchers
Lists phrase matchers.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the phrase matcher. |
optionalArgs |
array
Optional. |
↳ pageSize |
int
The maximum number of resources contained in the underlying API response. The API may return fewer values in a page, even if there are additional values to be retrieved. |
↳ pageToken |
string
A page token is used to specify a page of values to be returned. If no page token is specified (the default), the first page of values will be returned. Any page token used here must have been generated by a previous call to the API. |
↳ filter |
string
A filter to reduce results to a specific subset. Useful for querying phrase matchers with specific properties. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\PagedListResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\PagedListResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher;
/**
* @param string $formattedParent The parent resource of the phrase matcher. Please see
* {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
*/
function list_phrase_matchers_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var PagedListResponse $response */
$response = $contactCenterInsightsClient->listPhraseMatchers($formattedParent);
/** @var PhraseMatcher $element */
foreach ($response as $element) {
printf('Element data: %s' . PHP_EOL, $element->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
list_phrase_matchers_sample($formattedParent);
}
listViews
Lists views.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the views. |
optionalArgs |
array
Optional. |
↳ pageSize |
int
The maximum number of resources contained in the underlying API response. The API may return fewer values in a page, even if there are additional values to be retrieved. |
↳ pageToken |
string
A page token is used to specify a page of values to be returned. If no page token is specified (the default), the first page of values will be returned. Any page token used here must have been generated by a previous call to the API. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\PagedListResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\PagedListResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\View;
/**
* @param string $formattedParent The parent resource of the views. Please see
* {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
*/
function list_views_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var PagedListResponse $response */
$response = $contactCenterInsightsClient->listViews($formattedParent);
/** @var View $element */
foreach ($response as $element) {
printf('Element data: %s' . PHP_EOL, $element->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
list_views_sample($formattedParent);
}
undeployIssueModel
Undeploys an issue model.
An issue model can not be used in analysis after it has been undeployed.
Parameters | |
---|---|
Name | Description |
name |
string
Required. The issue model to undeploy. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\OperationResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\UndeployIssueModelResponse;
use Google\Rpc\Status;
/**
* @param string $formattedName The issue model to undeploy. Please see
* {@see ContactCenterInsightsClient::issueModelName()} for help formatting this field.
*/
function undeploy_issue_model_sample(string $formattedName): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Call the API and handle any network failures.
try {
/** @var OperationResponse $response */
$response = $contactCenterInsightsClient->undeployIssueModel($formattedName);
$response->pollUntilComplete();
if ($response->operationSucceeded()) {
/** @var UndeployIssueModelResponse $result */
$result = $response->getResult();
printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
} else {
/** @var Status $error */
$error = $response->getError();
printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedName = ContactCenterInsightsClient::issueModelName(
'[PROJECT]',
'[LOCATION]',
'[ISSUE_MODEL]'
);
undeploy_issue_model_sample($formattedName);
}
updateConversation
Updates a conversation.
Parameters | |
---|---|
Name | Description |
conversation |
Google\Cloud\ContactCenterInsights\V1\Conversation
Required. The new values for the conversation. |
optionalArgs |
array
Optional. |
↳ updateMask |
FieldMask
The list of fields to be updated. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\Conversation |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Conversation;
/**
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function update_conversation_sample(): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$conversation = new Conversation();
// Call the API and handle any network failures.
try {
/** @var Conversation $response */
$response = $contactCenterInsightsClient->updateConversation($conversation);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
updateIssue
Updates an issue.
Parameters | |
---|---|
Name | Description |
issue |
Google\Cloud\ContactCenterInsights\V1\Issue
Required. The new values for the issue. |
optionalArgs |
array
Optional. |
↳ updateMask |
FieldMask
The list of fields to be updated. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\Issue |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Issue;
/**
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function update_issue_sample(): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$issue = new Issue();
// Call the API and handle any network failures.
try {
/** @var Issue $response */
$response = $contactCenterInsightsClient->updateIssue($issue);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
updateIssueModel
Updates an issue model.
Parameters | |
---|---|
Name | Description |
issueModel |
Google\Cloud\ContactCenterInsights\V1\IssueModel
Required. The new values for the issue model. |
optionalArgs |
array
Optional. |
↳ updateMask |
FieldMask
The list of fields to be updated. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\IssueModel |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\IssueModel;
/**
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function update_issue_model_sample(): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$issueModel = new IssueModel();
// Call the API and handle any network failures.
try {
/** @var IssueModel $response */
$response = $contactCenterInsightsClient->updateIssueModel($issueModel);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
updatePhraseMatcher
Updates a phrase matcher.
Parameters | |
---|---|
Name | Description |
phraseMatcher |
Google\Cloud\ContactCenterInsights\V1\PhraseMatcher
Required. The new values for the phrase matcher. |
optionalArgs |
array
Optional. |
↳ updateMask |
FieldMask
The list of fields to be updated. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\PhraseMatcher |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher;
use Google\Cloud\ContactCenterInsights\V1\PhraseMatcher\PhraseMatcherType;
/**
* @param int $phraseMatcherType The type of this phrase matcher.
*/
function update_phrase_matcher_sample(int $phraseMatcherType): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$phraseMatcher = (new PhraseMatcher())
->setType($phraseMatcherType);
// Call the API and handle any network failures.
try {
/** @var PhraseMatcher $response */
$response = $contactCenterInsightsClient->updatePhraseMatcher($phraseMatcher);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$phraseMatcherType = PhraseMatcherType::PHRASE_MATCHER_TYPE_UNSPECIFIED;
update_phrase_matcher_sample($phraseMatcherType);
}
updateSettings
Updates project-level settings.
Parameters | |
---|---|
Name | Description |
settings |
Google\Cloud\ContactCenterInsights\V1\Settings
Required. The new settings values. |
updateMask |
Google\Protobuf\FieldMask
Required. The list of fields to be updated. |
optionalArgs |
array
Optional. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\Settings |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Settings;
use Google\Protobuf\FieldMask;
/**
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function update_settings_sample(): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$settings = new Settings();
$updateMask = new FieldMask();
// Call the API and handle any network failures.
try {
/** @var Settings $response */
$response = $contactCenterInsightsClient->updateSettings($settings, $updateMask);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
updateView
Updates a view.
Parameters | |
---|---|
Name | Description |
view |
Google\Cloud\ContactCenterInsights\V1\View
Required. The new view. |
optionalArgs |
array
Optional. |
↳ updateMask |
FieldMask
The list of fields to be updated. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\Cloud\ContactCenterInsights\V1\View |
use Google\ApiCore\ApiException;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\View;
/**
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function update_view_sample(): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$view = new View();
// Call the API and handle any network failures.
try {
/** @var View $response */
$response = $contactCenterInsightsClient->updateView($view);
printf('Response data: %s' . PHP_EOL, $response->serializeToJsonString());
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
uploadConversation
Create a longrunning conversation upload operation. This method differs from CreateConversation by allowing audio transcription and optional DLP redaction.
Parameters | |
---|---|
Name | Description |
parent |
string
Required. The parent resource of the conversation. |
conversation |
Google\Cloud\ContactCenterInsights\V1\Conversation
Required. The conversation resource to create. |
optionalArgs |
array
Optional. |
↳ conversationId |
string
Optional. A unique ID for the new conversation. This ID will become the final component of the conversation's resource name. If no ID is specified, a server-generated ID will be used. This value should be 4-64 characters and must match the regular expression |
↳ redactionConfig |
RedactionConfig
Optional. DLP settings for transcript redaction. Optional, will default to the config specified in Settings. |
↳ retrySettings |
RetrySettings|array
Retry settings to use for this call. Can be a Google\ApiCore\RetrySettings object, or an associative array of retry settings parameters. See the documentation on Google\ApiCore\RetrySettings for example usage. |
Returns | |
---|---|
Type | Description |
Google\ApiCore\OperationResponse |
use Google\ApiCore\ApiException;
use Google\ApiCore\OperationResponse;
use Google\Cloud\ContactCenterInsights\V1\ContactCenterInsightsClient;
use Google\Cloud\ContactCenterInsights\V1\Conversation;
use Google\Rpc\Status;
/**
* @param string $formattedParent The parent resource of the conversation. Please see
* {@see ContactCenterInsightsClient::locationName()} for help formatting this field.
*/
function upload_conversation_sample(string $formattedParent): void
{
// Create a client.
$contactCenterInsightsClient = new ContactCenterInsightsClient();
// Prepare any non-scalar elements to be passed along with the request.
$conversation = new Conversation();
// Call the API and handle any network failures.
try {
/** @var OperationResponse $response */
$response = $contactCenterInsightsClient->uploadConversation($formattedParent, $conversation);
$response->pollUntilComplete();
if ($response->operationSucceeded()) {
/** @var Conversation $result */
$result = $response->getResult();
printf('Operation successful with response data: %s' . PHP_EOL, $result->serializeToJsonString());
} else {
/** @var Status $error */
$error = $response->getError();
printf('Operation failed with error data: %s' . PHP_EOL, $error->serializeToJsonString());
}
} catch (ApiException $ex) {
printf('Call failed with message: %s' . PHP_EOL, $ex->getMessage());
}
}
/**
* Helper to execute the sample.
*
* This sample has been automatically generated and should be regarded as a code
* template only. It will require modifications to work:
* - It may require correct/in-range values for request initialization.
* - It may require specifying regional endpoints when creating the service client,
* please see the apiEndpoint client configuration option for more details.
*/
function callSample(): void
{
$formattedParent = ContactCenterInsightsClient::locationName('[PROJECT]', '[LOCATION]');
upload_conversation_sample($formattedParent);
}
getOperationsClient
Return an OperationsClient object with the same endpoint as $this.
Returns | |
---|---|
Type | Description |
Google\ApiCore\LongRunning\OperationsClient |
resumeOperation
Resume an existing long running operation that was previously started by a long running API method. If $methodName is not provided, or does not match a long running API method, then the operation can still be resumed, but the OperationResponse object will not deserialize the final response.
Parameters | |
---|---|
Name | Description |
operationName |
string
The name of the long running operation |
methodName |
string
The name of the method used to start the operation |
Returns | |
---|---|
Type | Description |
Google\ApiCore\OperationResponse |
static::analysisName
Formats a string containing the fully-qualified path to represent a analysis resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
location |
string
|
conversation |
string
|
analysis |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted analysis resource. |
static::conversationName
Formats a string containing the fully-qualified path to represent a conversation resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
location |
string
|
conversation |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted conversation resource. |
static::conversationProfileName
Formats a string containing the fully-qualified path to represent a conversation_profile resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
location |
string
|
conversationProfile |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted conversation_profile resource. |
static::issueName
Formats a string containing the fully-qualified path to represent a issue resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
location |
string
|
issueModel |
string
|
issue |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted issue resource. |
static::issueModelName
Formats a string containing the fully-qualified path to represent a issue_model resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
location |
string
|
issueModel |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted issue_model resource. |
static::locationName
Formats a string containing the fully-qualified path to represent a location resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
location |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted location resource. |
static::participantName
Formats a string containing the fully-qualified path to represent a participant resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
conversation |
string
|
participant |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted participant resource. |
static::phraseMatcherName
Formats a string containing the fully-qualified path to represent a phrase_matcher resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
location |
string
|
phraseMatcher |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted phrase_matcher resource. |
static::projectConversationParticipantName
Formats a string containing the fully-qualified path to represent a project_conversation_participant resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
conversation |
string
|
participant |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted project_conversation_participant resource. |
static::projectLocationConversationParticipantName
Formats a string containing the fully-qualified path to represent a project_location_conversation_participant resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
location |
string
|
conversation |
string
|
participant |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted project_location_conversation_participant resource. |
static::settingsName
Formats a string containing the fully-qualified path to represent a settings resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
location |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted settings resource. |
static::viewName
Formats a string containing the fully-qualified path to represent a view resource.
Parameters | |
---|---|
Name | Description |
project |
string
|
location |
string
|
view |
string
|
Returns | |
---|---|
Type | Description |
string | The formatted view resource. |
static::parseName
Parses a formatted name string and returns an associative array of the components in the name.
The following name formats are supported: Template: Pattern
- analysis: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- conversation: projects/{project}/locations/{location}/conversations/{conversation}
- conversationProfile: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- issue: projects/{project}/locations/{location}/issueModels/{issue_model}/issues/{issue}
- issueModel: projects/{project}/locations/{location}/issueModels/{issue_model}
- location: projects/{project}/locations/{location}
- participant: projects/{project}/conversations/{conversation}/participants/{participant}
- phraseMatcher: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- projectConversationParticipant: projects/{project}/conversations/{conversation}/participants/{participant}
- projectLocationConversationParticipant: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- settings: projects/{project}/locations/{location}/settings
- view: projects/{project}/locations/{location}/views/{view}
The optional $template argument can be supplied to specify a particular pattern, and must match one of the templates listed above. If no $template argument is provided, or if the $template argument does not match one of the templates listed, then parseName will check each of the supported templates, and return the first match.
Parameters | |
---|---|
Name | Description |
formattedName |
string
The formatted name string |
template |
string
Optional name of template to match |
Returns | |
---|---|
Type | Description |
array | An associative array from name component IDs to component values. |
Constants
SERVICE_NAME
Value: 'google.cloud.contactcenterinsights.v1.ContactCenterInsights'
The name of the service.
SERVICE_ADDRESS
Value: 'contactcenterinsights.googleapis.com'
The default address of the service.
DEFAULT_SERVICE_PORT
Value: 443
The default port of the service.
CODEGEN_NAME
Value: 'gapic'
The name of the code generator, to be included in the agent header.