Interface protos.google.cloud.contactcenterinsights.v1.Conversation.Transcript.ITranscriptSegment (1.4.0)
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Properties of a TranscriptSegment.
Package
@google-cloud/contact-center-insights!
Properties
channelTag?: (number|null);
TranscriptSegment channelTag
Property Value
Type | Description |
(number|null) | |
confidence?: (number|null);
TranscriptSegment confidence
Property Value
Type | Description |
(number|null) | |
languageCode?: (string|null);
TranscriptSegment languageCode
Property Value
Type | Description |
(string|null) | |
segmentParticipant?: (google.cloud.contactcenterinsights.v1.IConversationParticipant|null);
TranscriptSegment segmentParticipant
Property Value
Type | Description |
(google.cloud.contactcenterinsights.v1.IConversationParticipant|null) | |
text
Property Value
Type | Description |
(string|null) | |
words?: (google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.IWordInfo[]|null);
Property Value
Type | Description |
(google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.IWordInfo[]|null) | |
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Last updated 2024-03-16 UTC.
[{
"type": "thumb-down",
"id": "hardToUnderstand",
"label":"Hard to understand"
},{
"type": "thumb-down",
"id": "incorrectInformationOrSampleCode",
"label":"Incorrect information or sample code"
},{
"type": "thumb-down",
"id": "missingTheInformationSamplesINeed",
"label":"Missing the information/samples I need"
},{
"type": "thumb-down",
"id": "otherDown",
"label":"Other"
}]
[{
"type": "thumb-up",
"id": "easyToUnderstand",
"label":"Easy to understand"
},{
"type": "thumb-up",
"id": "solvedMyProblem",
"label":"Solved my problem"
},{
"type": "thumb-up",
"id": "otherUp",
"label":"Other"
}]