Class protos.google.cloud.contactcenterinsights.v1.ContactCenterInsights (1.0.2)

Represents a ContactCenterInsights

Inheritance

$protobuf.rpc.Service > protos.google.cloud.contactcenterinsights.v1.ContactCenterInsights

Package

@google-cloud/contact-center-insights!

Constructors

(constructor)(rpcImpl, requestDelimited, responseDelimited)

constructor(rpcImpl: $protobuf.RPCImpl, requestDelimited?: boolean, responseDelimited?: boolean);

Constructs a new ContactCenterInsights service.

Parameters

Name	Description
rpcImpl	`$protobuf.RPCImpl` RPC implementation
requestDelimited	`boolean` Whether requests are length-delimited
responseDelimited	`boolean` Whether responses are length-delimited

Methods

calculateIssueModelStats(request, callback)

public calculateIssueModelStats(request: google.cloud.contactcenterinsights.v1.ICalculateIssueModelStatsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateIssueModelStatsCallback): void;

Calls CalculateIssueModelStats.

Parameters

Name	Description
request	`ICalculateIssueModelStatsRequest` CalculateIssueModelStatsRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateIssueModelStatsCallback` Node-style callback called with the error, if any, and CalculateIssueModelStatsResponse

Returns

Type	Description
void

calculateIssueModelStats(request)

public calculateIssueModelStats(request: google.cloud.contactcenterinsights.v1.ICalculateIssueModelStatsRequest): Promise<google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse>;

Calls CalculateIssueModelStats.

Parameter

Name	Description
request	`ICalculateIssueModelStatsRequest` CalculateIssueModelStatsRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.CalculateIssueModelStatsResponse>	Promise

calculateStats(request, callback)

public calculateStats(request: google.cloud.contactcenterinsights.v1.ICalculateStatsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateStatsCallback): void;

Calls CalculateStats.

Parameters

Name	Description
request	`ICalculateStatsRequest` CalculateStatsRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.CalculateStatsCallback` Node-style callback called with the error, if any, and CalculateStatsResponse

Returns

Type	Description
void

calculateStats(request)

public calculateStats(request: google.cloud.contactcenterinsights.v1.ICalculateStatsRequest): Promise<google.cloud.contactcenterinsights.v1.CalculateStatsResponse>;

Calls CalculateStats.

Parameter

Name	Description
request	`ICalculateStatsRequest` CalculateStatsRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.CalculateStatsResponse>	Promise

create(rpcImpl, requestDelimited, responseDelimited)

public static create(rpcImpl: $protobuf.RPCImpl, requestDelimited?: boolean, responseDelimited?: boolean): ContactCenterInsights;

Creates new ContactCenterInsights service using the specified rpc implementation.

Parameters

Name	Description
rpcImpl	`$protobuf.RPCImpl` RPC implementation
requestDelimited	`boolean` Whether requests are length-delimited
responseDelimited	`boolean` Whether responses are length-delimited

Returns

Type	Description
ContactCenterInsights	RPC service. Useful where requests and/or responses are streamed.

createAnalysis(request, callback)

public createAnalysis(request: google.cloud.contactcenterinsights.v1.ICreateAnalysisRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysisCallback): void;

Calls CreateAnalysis.

Parameters

Name	Description
request	`ICreateAnalysisRequest` CreateAnalysisRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateAnalysisCallback` Node-style callback called with the error, if any, and Operation

Returns

Type	Description
void

createAnalysis(request)

public createAnalysis(request: google.cloud.contactcenterinsights.v1.ICreateAnalysisRequest): Promise<google.longrunning.Operation>;

Calls CreateAnalysis.

Parameter

Name	Description
request	`ICreateAnalysisRequest` CreateAnalysisRequest message or plain object

Returns

Type	Description
Promise<google.longrunning.Operation>	Promise

createConversation(request, callback)

public createConversation(request: google.cloud.contactcenterinsights.v1.ICreateConversationRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateConversationCallback): void;

Calls CreateConversation.

Parameters

Name	Description
request	`google.cloud.contactcenterinsights.v1.ICreateConversationRequest` CreateConversationRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreateConversationCallback` Node-style callback called with the error, if any, and Conversation

Returns

Type	Description
void

createConversation(request)

public createConversation(request: google.cloud.contactcenterinsights.v1.ICreateConversationRequest): Promise<google.cloud.contactcenterinsights.v1.Conversation>;

Calls CreateConversation.

Parameter

Name	Description
request	`google.cloud.contactcenterinsights.v1.ICreateConversationRequest` CreateConversationRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.Conversation>	Promise

createPhraseMatcher(request, callback)

public createPhraseMatcher(request: google.cloud.contactcenterinsights.v1.ICreatePhraseMatcherRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreatePhraseMatcherCallback): void;

Calls CreatePhraseMatcher.

Parameters

Name	Description
request	`google.cloud.contactcenterinsights.v1.ICreatePhraseMatcherRequest` CreatePhraseMatcherRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.CreatePhraseMatcherCallback` Node-style callback called with the error, if any, and PhraseMatcher

Returns

Type	Description
void

createPhraseMatcher(request)

public createPhraseMatcher(request: google.cloud.contactcenterinsights.v1.ICreatePhraseMatcherRequest): Promise<google.cloud.contactcenterinsights.v1.PhraseMatcher>;

Calls CreatePhraseMatcher.

Parameter

Name	Description
request	`google.cloud.contactcenterinsights.v1.ICreatePhraseMatcherRequest` CreatePhraseMatcherRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.PhraseMatcher>	Promise

deleteAnalysis(request, callback)

public deleteAnalysis(request: google.cloud.contactcenterinsights.v1.IDeleteAnalysisRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysisCallback): void;

Calls DeleteAnalysis.

Parameters

Name	Description
request	`google.cloud.contactcenterinsights.v1.IDeleteAnalysisRequest` DeleteAnalysisRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteAnalysisCallback` Node-style callback called with the error, if any, and Empty

Returns

Type	Description
void

deleteAnalysis(request)

public deleteAnalysis(request: google.cloud.contactcenterinsights.v1.IDeleteAnalysisRequest): Promise<google.protobuf.Empty>;

Calls DeleteAnalysis.

Parameter

Name	Description
request	`google.cloud.contactcenterinsights.v1.IDeleteAnalysisRequest` DeleteAnalysisRequest message or plain object

Returns

Type	Description
Promise<google.protobuf.Empty>	Promise

deleteConversation(request, callback)

public deleteConversation(request: google.cloud.contactcenterinsights.v1.IDeleteConversationRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteConversationCallback): void;

Calls DeleteConversation.

Parameters

Name	Description
request	`IDeleteConversationRequest` DeleteConversationRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeleteConversationCallback` Node-style callback called with the error, if any, and Empty

Returns

Type	Description
void

deleteConversation(request)

public deleteConversation(request: google.cloud.contactcenterinsights.v1.IDeleteConversationRequest): Promise<google.protobuf.Empty>;

Calls DeleteConversation.

Parameter

Name	Description
request	`IDeleteConversationRequest` DeleteConversationRequest message or plain object

Returns

Type	Description
Promise<google.protobuf.Empty>	Promise

deletePhraseMatcher(request, callback)

public deletePhraseMatcher(request: google.cloud.contactcenterinsights.v1.IDeletePhraseMatcherRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeletePhraseMatcherCallback): void;

Calls DeletePhraseMatcher.

Parameters

Name	Description
request	`IDeletePhraseMatcherRequest` DeletePhraseMatcherRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.DeletePhraseMatcherCallback` Node-style callback called with the error, if any, and Empty

Returns

Type	Description
void

deletePhraseMatcher(request)

public deletePhraseMatcher(request: google.cloud.contactcenterinsights.v1.IDeletePhraseMatcherRequest): Promise<google.protobuf.Empty>;

Calls DeletePhraseMatcher.

Parameter

Name	Description
request	`IDeletePhraseMatcherRequest` DeletePhraseMatcherRequest message or plain object

Returns

Type	Description
Promise<google.protobuf.Empty>	Promise

exportInsightsData(request, callback)

public exportInsightsData(request: google.cloud.contactcenterinsights.v1.IExportInsightsDataRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportInsightsDataCallback): void;

Calls ExportInsightsData.

Parameters

Name	Description
request	`google.cloud.contactcenterinsights.v1.IExportInsightsDataRequest` ExportInsightsDataRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.ExportInsightsDataCallback` Node-style callback called with the error, if any, and Operation

Returns

Type	Description
void

exportInsightsData(request)

public exportInsightsData(request: google.cloud.contactcenterinsights.v1.IExportInsightsDataRequest): Promise<google.longrunning.Operation>;

Calls ExportInsightsData.

Parameter

Name	Description
request	`google.cloud.contactcenterinsights.v1.IExportInsightsDataRequest` ExportInsightsDataRequest message or plain object

Returns

Type	Description
Promise<google.longrunning.Operation>	Promise

getAnalysis(request, callback)

public getAnalysis(request: google.cloud.contactcenterinsights.v1.IGetAnalysisRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysisCallback): void;

Calls GetAnalysis.

Parameters

Name	Description
request	`google.cloud.contactcenterinsights.v1.IGetAnalysisRequest` GetAnalysisRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetAnalysisCallback` Node-style callback called with the error, if any, and Analysis

Returns

Type	Description
void

getAnalysis(request)

public getAnalysis(request: google.cloud.contactcenterinsights.v1.IGetAnalysisRequest): Promise<google.cloud.contactcenterinsights.v1.Analysis>;

Calls GetAnalysis.

Parameter

Name	Description
request	`google.cloud.contactcenterinsights.v1.IGetAnalysisRequest` GetAnalysisRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.Analysis>	Promise

getConversation(request, callback)

public getConversation(request: google.cloud.contactcenterinsights.v1.IGetConversationRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetConversationCallback): void;

Calls GetConversation.

Parameters

Name	Description
request	`IGetConversationRequest` GetConversationRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetConversationCallback` Node-style callback called with the error, if any, and Conversation

Returns

Type	Description
void

getConversation(request)

public getConversation(request: google.cloud.contactcenterinsights.v1.IGetConversationRequest): Promise<google.cloud.contactcenterinsights.v1.Conversation>;

Calls GetConversation.

Parameter

Name	Description
request	`IGetConversationRequest` GetConversationRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.Conversation>	Promise

getIssue(request, callback)

public getIssue(request: google.cloud.contactcenterinsights.v1.IGetIssueRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueCallback): void;

Calls GetIssue.

Parameters

Name	Description
request	`IGetIssueRequest` GetIssueRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueCallback` Node-style callback called with the error, if any, and Issue

Returns

Type	Description
void

getIssue(request)

public getIssue(request: google.cloud.contactcenterinsights.v1.IGetIssueRequest): Promise<google.cloud.contactcenterinsights.v1.Issue>;

Calls GetIssue.

Parameter

Name	Description
request	`IGetIssueRequest` GetIssueRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.Issue>	Promise

getIssueModel(request, callback)

public getIssueModel(request: google.cloud.contactcenterinsights.v1.IGetIssueModelRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueModelCallback): void;

Calls GetIssueModel.

Parameters

Name	Description
request	`IGetIssueModelRequest` GetIssueModelRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetIssueModelCallback` Node-style callback called with the error, if any, and IssueModel

Returns

Type	Description
void

getIssueModel(request)

public getIssueModel(request: google.cloud.contactcenterinsights.v1.IGetIssueModelRequest): Promise<google.cloud.contactcenterinsights.v1.IssueModel>;

Calls GetIssueModel.

Parameter

Name	Description
request	`IGetIssueModelRequest` GetIssueModelRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.IssueModel>	Promise

getPhraseMatcher(request, callback)

public getPhraseMatcher(request: google.cloud.contactcenterinsights.v1.IGetPhraseMatcherRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetPhraseMatcherCallback): void;

Calls GetPhraseMatcher.

Parameters

Name	Description
request	`google.cloud.contactcenterinsights.v1.IGetPhraseMatcherRequest` GetPhraseMatcherRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetPhraseMatcherCallback` Node-style callback called with the error, if any, and PhraseMatcher

Returns

Type	Description
void

getPhraseMatcher(request)

public getPhraseMatcher(request: google.cloud.contactcenterinsights.v1.IGetPhraseMatcherRequest): Promise<google.cloud.contactcenterinsights.v1.PhraseMatcher>;

Calls GetPhraseMatcher.

Parameter

Name	Description
request	`google.cloud.contactcenterinsights.v1.IGetPhraseMatcherRequest` GetPhraseMatcherRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.PhraseMatcher>	Promise

getSettings(request, callback)

public getSettings(request: google.cloud.contactcenterinsights.v1.IGetSettingsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetSettingsCallback): void;

Calls GetSettings.

Parameters

Name	Description
request	`google.cloud.contactcenterinsights.v1.IGetSettingsRequest` GetSettingsRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.GetSettingsCallback` Node-style callback called with the error, if any, and Settings

Returns

Type	Description
void

getSettings(request)

public getSettings(request: google.cloud.contactcenterinsights.v1.IGetSettingsRequest): Promise<google.cloud.contactcenterinsights.v1.Settings>;

Calls GetSettings.

Parameter

Name	Description
request	`google.cloud.contactcenterinsights.v1.IGetSettingsRequest` GetSettingsRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.Settings>	Promise

listAnalyses(request, callback)

public listAnalyses(request: google.cloud.contactcenterinsights.v1.IListAnalysesRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalysesCallback): void;

Calls ListAnalyses.

Parameters

Name	Description
request	`google.cloud.contactcenterinsights.v1.IListAnalysesRequest` ListAnalysesRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListAnalysesCallback` Node-style callback called with the error, if any, and ListAnalysesResponse

Returns

Type	Description
void

listAnalyses(request)

public listAnalyses(request: google.cloud.contactcenterinsights.v1.IListAnalysesRequest): Promise<google.cloud.contactcenterinsights.v1.ListAnalysesResponse>;

Calls ListAnalyses.

Parameter

Name	Description
request	`google.cloud.contactcenterinsights.v1.IListAnalysesRequest` ListAnalysesRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.ListAnalysesResponse>	Promise

listConversations(request, callback)

public listConversations(request: google.cloud.contactcenterinsights.v1.IListConversationsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListConversationsCallback): void;

Calls ListConversations.

Parameters

Name	Description
request	`google.cloud.contactcenterinsights.v1.IListConversationsRequest` ListConversationsRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListConversationsCallback` Node-style callback called with the error, if any, and ListConversationsResponse

Returns

Type	Description
void

listConversations(request)

public listConversations(request: google.cloud.contactcenterinsights.v1.IListConversationsRequest): Promise<google.cloud.contactcenterinsights.v1.ListConversationsResponse>;

Calls ListConversations.

Parameter

Name	Description
request	`google.cloud.contactcenterinsights.v1.IListConversationsRequest` ListConversationsRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.ListConversationsResponse>	Promise

listIssueModels(request, callback)

public listIssueModels(request: google.cloud.contactcenterinsights.v1.IListIssueModelsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssueModelsCallback): void;

Calls ListIssueModels.

Parameters

Name	Description
request	`IListIssueModelsRequest` ListIssueModelsRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssueModelsCallback` Node-style callback called with the error, if any, and ListIssueModelsResponse

Returns

Type	Description
void

listIssueModels(request)

public listIssueModels(request: google.cloud.contactcenterinsights.v1.IListIssueModelsRequest): Promise<google.cloud.contactcenterinsights.v1.ListIssueModelsResponse>;

Calls ListIssueModels.

Parameter

Name	Description
request	`IListIssueModelsRequest` ListIssueModelsRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.ListIssueModelsResponse>	Promise

listIssues(request, callback)

public listIssues(request: google.cloud.contactcenterinsights.v1.IListIssuesRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssuesCallback): void;

Calls ListIssues.

Parameters

Name	Description
request	`google.cloud.contactcenterinsights.v1.IListIssuesRequest` ListIssuesRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListIssuesCallback` Node-style callback called with the error, if any, and ListIssuesResponse

Returns

Type	Description
void

listIssues(request)

public listIssues(request: google.cloud.contactcenterinsights.v1.IListIssuesRequest): Promise<google.cloud.contactcenterinsights.v1.ListIssuesResponse>;

Calls ListIssues.

Parameter

Name	Description
request	`google.cloud.contactcenterinsights.v1.IListIssuesRequest` ListIssuesRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.ListIssuesResponse>	Promise

listPhraseMatchers(request, callback)

public listPhraseMatchers(request: google.cloud.contactcenterinsights.v1.IListPhraseMatchersRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListPhraseMatchersCallback): void;

Calls ListPhraseMatchers.

Parameters

Name	Description
request	`IListPhraseMatchersRequest` ListPhraseMatchersRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.ListPhraseMatchersCallback` Node-style callback called with the error, if any, and ListPhraseMatchersResponse

Returns

Type	Description
void

listPhraseMatchers(request)

public listPhraseMatchers(request: google.cloud.contactcenterinsights.v1.IListPhraseMatchersRequest): Promise<google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse>;

Calls ListPhraseMatchers.

Parameter

Name	Description
request	`IListPhraseMatchersRequest` ListPhraseMatchersRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.ListPhraseMatchersResponse>	Promise

updateConversation(request, callback)

public updateConversation(request: google.cloud.contactcenterinsights.v1.IUpdateConversationRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateConversationCallback): void;

Calls UpdateConversation.

Parameters

Name	Description
request	`IUpdateConversationRequest` UpdateConversationRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateConversationCallback` Node-style callback called with the error, if any, and Conversation

Returns

Type	Description
void

updateConversation(request)

public updateConversation(request: google.cloud.contactcenterinsights.v1.IUpdateConversationRequest): Promise<google.cloud.contactcenterinsights.v1.Conversation>;

Calls UpdateConversation.

Parameter

Name	Description
request	`IUpdateConversationRequest` UpdateConversationRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.Conversation>	Promise

updateSettings(request, callback)

public updateSettings(request: google.cloud.contactcenterinsights.v1.IUpdateSettingsRequest, callback: google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateSettingsCallback): void;

Calls UpdateSettings.

Parameters

Name	Description
request	`IUpdateSettingsRequest` UpdateSettingsRequest message or plain object
callback	`google.cloud.contactcenterinsights.v1.ContactCenterInsights.UpdateSettingsCallback` Node-style callback called with the error, if any, and Settings

Returns

Type	Description
void

updateSettings(request)

public updateSettings(request: google.cloud.contactcenterinsights.v1.IUpdateSettingsRequest): Promise<google.cloud.contactcenterinsights.v1.Settings>;

Calls UpdateSettings.

Parameter

Name	Description
request	`IUpdateSettingsRequest` UpdateSettingsRequest message or plain object

Returns

Type	Description
Promise<google.cloud.contactcenterinsights.v1.Settings>	Promise