Getting support

For Router appliance considerations, see the Router appliance section.

Get a Google support package

Google Cloud offers different support packages to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager. For more information, see Cloud Customer Care.

Get support from the community

Ask a question on Stack Overflow

On Stack Overflow, use the tag google-cloud-networking for questions about Network Connectivity Center. This tag not only receives responses from the Stack Overflow community, but also from Google engineers, who monitor the tag and offer unofficial support.

Discuss Network Connectivity Center

Join the Google group to discuss Network Connectivity Center and receive Network Connectivity Center announcements and updates.

You can also visit the Google Cloud Slack community to discuss Network Connectivity Center and other Google Cloud products. If you haven't already joined, use this form to sign up. For Network Connectivity Center, join the #networking channel.

File bugs or feature requests

From the Network Connectivity Center documentation, click Send feedback near the top right of the page or at the bottom of the page. This opens a feedback form. Your comments are reviewed by the Network Connectivity Center team.

Support considerations for Router appliance

Because Router appliance uses software from third-party vendors, you must contact the vendor of this software for the first level of support.