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Release notifications are emailed to customers in advance of new releases. Emails are distributed to users who have opted in as described on this documentation page.
Looker-hosted instances
All email addresses listed in the Admin panel as Technical Contacts will receive notifications regarding the expected update window prior to deployment of a new Looker release. These deployment notices are considered operational and cannot be managed in the Preference Center. If it's necessary to change the recipients for these notices, please edit the email addresses in Admin settings. To safeguard against missing or outdated technical contact information, we may also reach out to contacts listed in our CRM.
All users who opt in to release emails may also receive feature-specific notices. Users subscribed to Product feature updates in the Preference Center will receive release emails. Regardless of the release their instance is on, a user can update their subscription from their User Account Settings page. Note: Prior to Looker 5.14, opt-in was offered via Looker account creation.
Customer-hosted instances
All emails listed in the Admin > General Settings as Technical Contacts and our CRM's technical contacts will receive notifications.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-25 UTC."],[],[],null,["# Release deployment emails\n\n| **Note:** The information on this page applies only to Looker (original) instances. For an overview of release processes for Looker (Google Cloud core), see the [Looker (Google Cloud core) release overview](/looker/docs/looker-core-release-process) documentation page.\n\nRelease notifications are emailed to customers in advance of new releases. Emails are distributed to users who have opted in as described on this documentation page.\n\nLooker-hosted instances\n-----------------------\n\nAll email addresses listed in the **Admin** panel as [Technical Contacts](/looker/docs/admin-panel-general-settings#technical_contacts) will receive notifications regarding the expected update window prior to deployment of a new Looker release. These deployment notices are considered operational and cannot be managed in the [Preference Center](https://discover.looker.com/Preference-Center-Customer.html). If it's necessary to change the recipients for these notices, please edit the email addresses in **Admin settings**. To safeguard against missing or outdated technical contact information, we may also reach out to contacts listed in our CRM.\n\nAll users who opt in to release emails may also receive feature-specific notices. Users subscribed to **Product feature updates** in the Preference Center will receive release emails. Regardless of the release their instance is on, a user can update their subscription from their User [Account Settings](/looker/docs/user-account#changing_your_email_subscription_settings) page. *Note: Prior to Looker 5.14, opt-in was offered via Looker account creation.*\n\nCustomer-hosted instances\n-------------------------\n\nAll emails listed in the **Admin \\\u003e General Settings** as [Technical Contacts](/looker/docs/admin-panel-general-settings#technical_contacts) and our CRM's technical contacts will receive notifications."]]
