Class ParticipantsGrpc.ParticipantsFutureStub (4.58.0)

public static final class ParticipantsGrpc.ParticipantsFutureStub extends AbstractFutureStub<ParticipantsGrpc.ParticipantsFutureStub>

A stub to allow clients to do ListenableFuture-style rpc calls to service Participants.

Service for managing Participants.

Inheritance

java.lang.Object > io.grpc.stub.AbstractStub > io.grpc.stub.AbstractFutureStub > ParticipantsGrpc.ParticipantsFutureStub

Methods

analyzeContent(AnalyzeContentRequest request)

public ListenableFuture<AnalyzeContentResponse> analyzeContent(AnalyzeContentRequest request)

Adds a text (chat, for example), or audio (phone recording, for example) message from a participant into the conversation. Note: Always use agent versions for production traffic sent to virtual agents. See Versions and environments.

Parameter
Name Description
request AnalyzeContentRequest
Returns
Type Description
com.google.common.util.concurrent.ListenableFuture<AnalyzeContentResponse>

build(Channel channel, CallOptions callOptions)

protected ParticipantsGrpc.ParticipantsFutureStub build(Channel channel, CallOptions callOptions)
Parameters
Name Description
channel io.grpc.Channel
callOptions io.grpc.CallOptions
Returns
Type Description
ParticipantsGrpc.ParticipantsFutureStub
Overrides
io.grpc.stub.AbstractStub.build(io.grpc.Channel,io.grpc.CallOptions)

compileSuggestion(CompileSuggestionRequest request) (deprecated)

public ListenableFuture<CompileSuggestionResponse> compileSuggestion(CompileSuggestionRequest request)

Deprecated. use SuggestArticles and SuggestFaqAnswers instead. Gets suggestions for a participant based on specific historical messages. Note that ListSuggestions will only list the auto-generated suggestions, while CompileSuggestion will try to compile suggestion based on the provided conversation context in the real time.

Parameter
Name Description
request CompileSuggestionRequest
Returns
Type Description
com.google.common.util.concurrent.ListenableFuture<CompileSuggestionResponse>

createParticipant(CreateParticipantRequest request)

public ListenableFuture<Participant> createParticipant(CreateParticipantRequest request)

Creates a new participant in a conversation.

Parameter
Name Description
request CreateParticipantRequest
Returns
Type Description
com.google.common.util.concurrent.ListenableFuture<Participant>

getParticipant(GetParticipantRequest request)

public ListenableFuture<Participant> getParticipant(GetParticipantRequest request)

Retrieves a conversation participant.

Parameter
Name Description
request GetParticipantRequest
Returns
Type Description
com.google.common.util.concurrent.ListenableFuture<Participant>

listParticipants(ListParticipantsRequest request)

public ListenableFuture<ListParticipantsResponse> listParticipants(ListParticipantsRequest request)

Returns the list of all participants in the specified conversation.

Parameter
Name Description
request ListParticipantsRequest
Returns
Type Description
com.google.common.util.concurrent.ListenableFuture<ListParticipantsResponse>

listSuggestions(ListSuggestionsRequest request) (deprecated)

public ListenableFuture<ListSuggestionsResponse> listSuggestions(ListSuggestionsRequest request)

Deprecated: Use inline suggestion, event based suggestion or Suggestion* API instead. See HumanAgentAssistantConfig.name for more details. Removal Date: 2020-09-01. Retrieves suggestions for live agents. This method should be used by human agent client software to fetch auto generated suggestions in real-time, while the conversation with an end user is in progress. The functionality is implemented in terms of the list pagination design pattern. The client app should use the next_page_token field to fetch the next batch of suggestions. suggestions are sorted by create_time in descending order. To fetch latest suggestion, just set page_size to 1. To fetch new suggestions without duplication, send request with filter create_time_epoch_microseconds > [first item's create_time of previous request] and empty page_token.

Parameter
Name Description
request ListSuggestionsRequest
Returns
Type Description
com.google.common.util.concurrent.ListenableFuture<ListSuggestionsResponse>

suggestArticles(SuggestArticlesRequest request)

public ListenableFuture<SuggestArticlesResponse> suggestArticles(SuggestArticlesRequest request)

Gets suggested articles for a participant based on specific historical messages. Note that ListSuggestions will only list the auto-generated suggestions, while CompileSuggestion will try to compile suggestion based on the provided conversation context in the real time.

Parameter
Name Description
request SuggestArticlesRequest
Returns
Type Description
com.google.common.util.concurrent.ListenableFuture<SuggestArticlesResponse>

suggestFaqAnswers(SuggestFaqAnswersRequest request)

public ListenableFuture<SuggestFaqAnswersResponse> suggestFaqAnswers(SuggestFaqAnswersRequest request)

Gets suggested faq answers for a participant based on specific historical messages.

Parameter
Name Description
request SuggestFaqAnswersRequest
Returns
Type Description
com.google.common.util.concurrent.ListenableFuture<SuggestFaqAnswersResponse>

suggestKnowledgeAssist(SuggestKnowledgeAssistRequest request)

public ListenableFuture<SuggestKnowledgeAssistResponse> suggestKnowledgeAssist(SuggestKnowledgeAssistRequest request)

Gets knowledge assist suggestions based on historical messages.

Parameter
Name Description
request SuggestKnowledgeAssistRequest
Returns
Type Description
com.google.common.util.concurrent.ListenableFuture<SuggestKnowledgeAssistResponse>

suggestSmartReplies(SuggestSmartRepliesRequest request)

public ListenableFuture<SuggestSmartRepliesResponse> suggestSmartReplies(SuggestSmartRepliesRequest request)

Gets smart replies for a participant based on specific historical messages.

Parameter
Name Description
request SuggestSmartRepliesRequest
Returns
Type Description
com.google.common.util.concurrent.ListenableFuture<SuggestSmartRepliesResponse>

updateParticipant(UpdateParticipantRequest request)

public ListenableFuture<Participant> updateParticipant(UpdateParticipantRequest request)

Updates the specified participant.

Parameter
Name Description
request UpdateParticipantRequest
Returns
Type Description
com.google.common.util.concurrent.ListenableFuture<Participant>