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public static final class ResponseMessage.LiveAgentHandoff extends GeneratedMessageV3 implements ResponseMessage.LiveAgentHandoffOrBuilderIndicates that the conversation should be handed off to a human agent.
Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures.
You may set this, for example:
- In the entry fulfillment of a CX Page if entering the page indicates something went extremely wrong in the conversation.
- In a webhook response when you determine that the customer issue can only be handled by a human.
Protobuf type google.cloud.dialogflow.v2beta1.ResponseMessage.LiveAgentHandoff
Inheritance
Object > AbstractMessageLite<MessageType,BuilderType> > AbstractMessage > GeneratedMessageV3 > ResponseMessage.LiveAgentHandoffImplements
ResponseMessage.LiveAgentHandoffOrBuilderStatic Fields
METADATA_FIELD_NUMBER
public static final int METADATA_FIELD_NUMBER| Field Value | |
|---|---|
| Type | Description |
int |
|
Static Methods
getDefaultInstance()
public static ResponseMessage.LiveAgentHandoff getDefaultInstance()| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
getDescriptor()
public static final Descriptors.Descriptor getDescriptor()| Returns | |
|---|---|
| Type | Description |
Descriptor |
|
newBuilder()
public static ResponseMessage.LiveAgentHandoff.Builder newBuilder()| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff.Builder |
|
newBuilder(ResponseMessage.LiveAgentHandoff prototype)
public static ResponseMessage.LiveAgentHandoff.Builder newBuilder(ResponseMessage.LiveAgentHandoff prototype)| Parameter | |
|---|---|
| Name | Description |
prototype |
ResponseMessage.LiveAgentHandoff |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff.Builder |
|
parseDelimitedFrom(InputStream input)
public static ResponseMessage.LiveAgentHandoff parseDelimitedFrom(InputStream input)| Parameter | |
|---|---|
| Name | Description |
input |
InputStream |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
IOException |
|
parseDelimitedFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
public static ResponseMessage.LiveAgentHandoff parseDelimitedFrom(InputStream input, ExtensionRegistryLite extensionRegistry)| Parameters | |
|---|---|
| Name | Description |
input |
InputStream |
extensionRegistry |
ExtensionRegistryLite |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
IOException |
|
parseFrom(byte[] data)
public static ResponseMessage.LiveAgentHandoff parseFrom(byte[] data)| Parameter | |
|---|---|
| Name | Description |
data |
byte[] |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
InvalidProtocolBufferException |
|
parseFrom(byte[] data, ExtensionRegistryLite extensionRegistry)
public static ResponseMessage.LiveAgentHandoff parseFrom(byte[] data, ExtensionRegistryLite extensionRegistry)| Parameters | |
|---|---|
| Name | Description |
data |
byte[] |
extensionRegistry |
ExtensionRegistryLite |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
InvalidProtocolBufferException |
|
parseFrom(ByteString data)
public static ResponseMessage.LiveAgentHandoff parseFrom(ByteString data)| Parameter | |
|---|---|
| Name | Description |
data |
ByteString |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
InvalidProtocolBufferException |
|
parseFrom(ByteString data, ExtensionRegistryLite extensionRegistry)
public static ResponseMessage.LiveAgentHandoff parseFrom(ByteString data, ExtensionRegistryLite extensionRegistry)| Parameters | |
|---|---|
| Name | Description |
data |
ByteString |
extensionRegistry |
ExtensionRegistryLite |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
InvalidProtocolBufferException |
|
parseFrom(CodedInputStream input)
public static ResponseMessage.LiveAgentHandoff parseFrom(CodedInputStream input)| Parameter | |
|---|---|
| Name | Description |
input |
CodedInputStream |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
IOException |
|
parseFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)
public static ResponseMessage.LiveAgentHandoff parseFrom(CodedInputStream input, ExtensionRegistryLite extensionRegistry)| Parameters | |
|---|---|
| Name | Description |
input |
CodedInputStream |
extensionRegistry |
ExtensionRegistryLite |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
IOException |
|
parseFrom(InputStream input)
public static ResponseMessage.LiveAgentHandoff parseFrom(InputStream input)| Parameter | |
|---|---|
| Name | Description |
input |
InputStream |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
IOException |
|
parseFrom(InputStream input, ExtensionRegistryLite extensionRegistry)
public static ResponseMessage.LiveAgentHandoff parseFrom(InputStream input, ExtensionRegistryLite extensionRegistry)| Parameters | |
|---|---|
| Name | Description |
input |
InputStream |
extensionRegistry |
ExtensionRegistryLite |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
IOException |
|
parseFrom(ByteBuffer data)
public static ResponseMessage.LiveAgentHandoff parseFrom(ByteBuffer data)| Parameter | |
|---|---|
| Name | Description |
data |
ByteBuffer |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
InvalidProtocolBufferException |
|
parseFrom(ByteBuffer data, ExtensionRegistryLite extensionRegistry)
public static ResponseMessage.LiveAgentHandoff parseFrom(ByteBuffer data, ExtensionRegistryLite extensionRegistry)| Parameters | |
|---|---|
| Name | Description |
data |
ByteBuffer |
extensionRegistry |
ExtensionRegistryLite |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
| Exceptions | |
|---|---|
| Type | Description |
InvalidProtocolBufferException |
|
parser()
public static Parser<ResponseMessage.LiveAgentHandoff> parser()| Returns | |
|---|---|
| Type | Description |
Parser<LiveAgentHandoff> |
|
Methods
equals(Object obj)
public boolean equals(Object obj)| Parameter | |
|---|---|
| Name | Description |
obj |
Object |
| Returns | |
|---|---|
| Type | Description |
boolean |
|
getDefaultInstanceForType()
public ResponseMessage.LiveAgentHandoff getDefaultInstanceForType()| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff |
|
getMetadata()
public Struct getMetadata()Custom metadata for your handoff procedure. Dialogflow doesn't impose any structure on this.
.google.protobuf.Struct metadata = 1;
| Returns | |
|---|---|
| Type | Description |
Struct |
The metadata. |
getMetadataOrBuilder()
public StructOrBuilder getMetadataOrBuilder()Custom metadata for your handoff procedure. Dialogflow doesn't impose any structure on this.
.google.protobuf.Struct metadata = 1;
| Returns | |
|---|---|
| Type | Description |
StructOrBuilder |
|
getParserForType()
public Parser<ResponseMessage.LiveAgentHandoff> getParserForType()| Returns | |
|---|---|
| Type | Description |
Parser<LiveAgentHandoff> |
|
getSerializedSize()
public int getSerializedSize()| Returns | |
|---|---|
| Type | Description |
int |
|
hasMetadata()
public boolean hasMetadata()Custom metadata for your handoff procedure. Dialogflow doesn't impose any structure on this.
.google.protobuf.Struct metadata = 1;
| Returns | |
|---|---|
| Type | Description |
boolean |
Whether the metadata field is set. |
hashCode()
public int hashCode()| Returns | |
|---|---|
| Type | Description |
int |
|
internalGetFieldAccessorTable()
protected GeneratedMessageV3.FieldAccessorTable internalGetFieldAccessorTable()| Returns | |
|---|---|
| Type | Description |
FieldAccessorTable |
|
isInitialized()
public final boolean isInitialized()| Returns | |
|---|---|
| Type | Description |
boolean |
|
newBuilderForType()
public ResponseMessage.LiveAgentHandoff.Builder newBuilderForType()| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff.Builder |
|
newBuilderForType(GeneratedMessageV3.BuilderParent parent)
protected ResponseMessage.LiveAgentHandoff.Builder newBuilderForType(GeneratedMessageV3.BuilderParent parent)| Parameter | |
|---|---|
| Name | Description |
parent |
BuilderParent |
| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff.Builder |
|
newInstance(GeneratedMessageV3.UnusedPrivateParameter unused)
protected Object newInstance(GeneratedMessageV3.UnusedPrivateParameter unused)| Parameter | |
|---|---|
| Name | Description |
unused |
UnusedPrivateParameter |
| Returns | |
|---|---|
| Type | Description |
Object |
|
toBuilder()
public ResponseMessage.LiveAgentHandoff.Builder toBuilder()| Returns | |
|---|---|
| Type | Description |
ResponseMessage.LiveAgentHandoff.Builder |
|
writeTo(CodedOutputStream output)
public void writeTo(CodedOutputStream output)| Parameter | |
|---|---|
| Name | Description |
output |
CodedOutputStream |
| Exceptions | |
|---|---|
| Type | Description |
IOException |
|