Enum HumanAgentAssistantConfig.SuggestionQueryConfig.Sections.SectionType (4.58.0) 

public enum HumanAgentAssistantConfig.SuggestionQueryConfig.Sections.SectionType extends Enum<HumanAgentAssistantConfig.SuggestionQueryConfig.Sections.SectionType> implements ProtocolMessageEnum

Selectable sections to return when requesting a summary of a conversation.

Protobuf enum google.cloud.dialogflow.v2.HumanAgentAssistantConfig.SuggestionQueryConfig.Sections.SectionType

Implements

ProtocolMessageEnum

Static Fields

Name Description
ACTION

What the agent does to help the customer. Section name: "action".

ACTION = 2;
ACTION_VALUE

What the agent does to help the customer. Section name: "action".

ACTION = 2;
CUSTOMER_SATISFACTION

"Unsatisfied" or "Satisfied" depending on the customer's feelings at the end of the conversation. Section name: "customer_satisfaction".

CUSTOMER_SATISFACTION = 5;
CUSTOMER_SATISFACTION_VALUE

"Unsatisfied" or "Satisfied" depending on the customer's feelings at the end of the conversation. Section name: "customer_satisfaction".

CUSTOMER_SATISFACTION = 5;
ENTITIES

Key entities extracted from the conversation, such as ticket number, order number, dollar amount, etc. Section names are prefixed by "entities/".

ENTITIES = 6;
ENTITIES_VALUE

Key entities extracted from the conversation, such as ticket number, order number, dollar amount, etc. Section names are prefixed by "entities/".

ENTITIES = 6;
REASON_FOR_CANCELLATION

Reason for cancellation if the customer requests for a cancellation. "N/A" otherwise. Section name: "reason_for_cancellation".

REASON_FOR_CANCELLATION = 4;
REASON_FOR_CANCELLATION_VALUE

Reason for cancellation if the customer requests for a cancellation. "N/A" otherwise. Section name: "reason_for_cancellation".

REASON_FOR_CANCELLATION = 4;
RESOLUTION

Result of the customer service. A single word describing the result of the conversation. Section name: "resolution".

RESOLUTION = 3;
RESOLUTION_VALUE

Result of the customer service. A single word describing the result of the conversation. Section name: "resolution".

RESOLUTION = 3;
SECTION_TYPE_UNSPECIFIED

Undefined section type, does not return anything.

SECTION_TYPE_UNSPECIFIED = 0;
SECTION_TYPE_UNSPECIFIED_VALUE

Undefined section type, does not return anything.

SECTION_TYPE_UNSPECIFIED = 0;
SITUATION

What the customer needs help with or has question about. Section name: "situation".

SITUATION = 1;
SITUATION_VALUE

What the customer needs help with or has question about. Section name: "situation".

SITUATION = 1;
UNRECOGNIZED

Static Methods

Name Description
forNumber(int value)
getDescriptor()
internalGetValueMap()
valueOf(Descriptors.EnumValueDescriptor desc)
valueOf(int value)

Deprecated. Use #forNumber(int) instead.
valueOf(String name)
values()

Methods

Name Description
getDescriptorForType()
getNumber()
getValueDescriptor()