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public static interface Conversation.Transcript.TranscriptSegmentOrBuilder extends MessageOrBuilderImplements
MessageOrBuilderMethods
getChannelTag()
public abstract int getChannelTag()For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
int32 channel_tag = 5;
| Returns | |
|---|---|
| Type | Description |
int | The channelTag. |
getConfidence()
public abstract float getConfidence()A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
float confidence = 2;
| Returns | |
|---|---|
| Type | Description |
float | The confidence. |
getDialogflowSegmentMetadata()
public abstract Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata getDialogflowSegmentMetadata()CCAI metadata relating to the current transcript segment.
.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata dialogflow_segment_metadata = 10;
| Returns | |
|---|---|
| Type | Description |
Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata | The dialogflowSegmentMetadata. |
getDialogflowSegmentMetadataOrBuilder()
public abstract Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadataOrBuilder getDialogflowSegmentMetadataOrBuilder()CCAI metadata relating to the current transcript segment.
.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata dialogflow_segment_metadata = 10;
| Returns | |
|---|---|
| Type | Description |
Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadataOrBuilder | |
getLanguageCode()
public abstract String getLanguageCode()The language code of this segment as a BCP-47 language tag. Example: "en-US".
string language_code = 4;
| Returns | |
|---|---|
| Type | Description |
String | The languageCode. |
getLanguageCodeBytes()
public abstract ByteString getLanguageCodeBytes()The language code of this segment as a BCP-47 language tag. Example: "en-US".
string language_code = 4;
| Returns | |
|---|---|
| Type | Description |
ByteString | The bytes for languageCode. |
getMessageTime()
public abstract Timestamp getMessageTime()The time that the message occurred, if provided.
.google.protobuf.Timestamp message_time = 6;
| Returns | |
|---|---|
| Type | Description |
Timestamp | The messageTime. |
getMessageTimeOrBuilder()
public abstract TimestampOrBuilder getMessageTimeOrBuilder()The time that the message occurred, if provided.
.google.protobuf.Timestamp message_time = 6;
| Returns | |
|---|---|
| Type | Description |
TimestampOrBuilder | |
getSegmentParticipant()
public abstract ConversationParticipant getSegmentParticipant()The participant of this segment.
.google.cloud.contactcenterinsights.v1.ConversationParticipant segment_participant = 9;
| Returns | |
|---|---|
| Type | Description |
ConversationParticipant | The segmentParticipant. |
getSegmentParticipantOrBuilder()
public abstract ConversationParticipantOrBuilder getSegmentParticipantOrBuilder()The participant of this segment.
.google.cloud.contactcenterinsights.v1.ConversationParticipant segment_participant = 9;
| Returns | |
|---|---|
| Type | Description |
ConversationParticipantOrBuilder | |
getSentiment()
public abstract SentimentData getSentiment()The sentiment for this transcript segment.
.google.cloud.contactcenterinsights.v1.SentimentData sentiment = 11;
| Returns | |
|---|---|
| Type | Description |
SentimentData | The sentiment. |
getSentimentOrBuilder()
public abstract SentimentDataOrBuilder getSentimentOrBuilder()The sentiment for this transcript segment.
.google.cloud.contactcenterinsights.v1.SentimentData sentiment = 11;
| Returns | |
|---|---|
| Type | Description |
SentimentDataOrBuilder | |
getText()
public abstract String getText()The text of this segment.
string text = 1;
| Returns | |
|---|---|
| Type | Description |
String | The text. |
getTextBytes()
public abstract ByteString getTextBytes()The text of this segment.
string text = 1;
| Returns | |
|---|---|
| Type | Description |
ByteString | The bytes for text. |
getWords(int index)
public abstract Conversation.Transcript.TranscriptSegment.WordInfo getWords(int index)A list of the word-specific information for each word in the segment.
repeated .google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo words = 3;
| Parameter | |
|---|---|
| Name | Description |
index | int |
| Returns | |
|---|---|
| Type | Description |
Conversation.Transcript.TranscriptSegment.WordInfo | |
getWordsCount()
public abstract int getWordsCount()A list of the word-specific information for each word in the segment.
repeated .google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo words = 3;
| Returns | |
|---|---|
| Type | Description |
int | |
getWordsList()
public abstract List<Conversation.Transcript.TranscriptSegment.WordInfo> getWordsList()A list of the word-specific information for each word in the segment.
repeated .google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo words = 3;
| Returns | |
|---|---|
| Type | Description |
List<WordInfo> | |
getWordsOrBuilder(int index)
public abstract Conversation.Transcript.TranscriptSegment.WordInfoOrBuilder getWordsOrBuilder(int index)A list of the word-specific information for each word in the segment.
repeated .google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo words = 3;
| Parameter | |
|---|---|
| Name | Description |
index | int |
| Returns | |
|---|---|
| Type | Description |
Conversation.Transcript.TranscriptSegment.WordInfoOrBuilder | |
getWordsOrBuilderList()
public abstract List<? extends Conversation.Transcript.TranscriptSegment.WordInfoOrBuilder> getWordsOrBuilderList()A list of the word-specific information for each word in the segment.
repeated .google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfo words = 3;
| Returns | |
|---|---|
| Type | Description |
List<? extends com.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.WordInfoOrBuilder> | |
hasDialogflowSegmentMetadata()
public abstract boolean hasDialogflowSegmentMetadata()CCAI metadata relating to the current transcript segment.
.google.cloud.contactcenterinsights.v1.Conversation.Transcript.TranscriptSegment.DialogflowSegmentMetadata dialogflow_segment_metadata = 10;
| Returns | |
|---|---|
| Type | Description |
boolean | Whether the dialogflowSegmentMetadata field is set. |
hasMessageTime()
public abstract boolean hasMessageTime()The time that the message occurred, if provided.
.google.protobuf.Timestamp message_time = 6;
| Returns | |
|---|---|
| Type | Description |
boolean | Whether the messageTime field is set. |
hasSegmentParticipant()
public abstract boolean hasSegmentParticipant()The participant of this segment.
.google.cloud.contactcenterinsights.v1.ConversationParticipant segment_participant = 9;
| Returns | |
|---|---|
| Type | Description |
boolean | Whether the segmentParticipant field is set. |
hasSentiment()
public abstract boolean hasSentiment()The sentiment for this transcript segment.
.google.cloud.contactcenterinsights.v1.SentimentData sentiment = 11;
| Returns | |
|---|---|
| Type | Description |
boolean | Whether the sentiment field is set. |