Create a new case and associate it with a parent.
It must have the following fields set: display_name, description,
classification, and priority. If you're just testing the API and don't
want to route your case to an agent, set testCase=true.
Escalate a case, starting the Google Cloud Support escalation management
process.
This operation is only available for some support services. Go to
https://cloud.google.com/support and look for 'Technical support
escalations' in the feature list to find out which ones let you
do that.
Retrieve all cases under a parent, but not its children.
For example, listing cases under an organization only returns the cases
that are directly parented by that organization. To retrieve cases
under an organization and its projects, use cases.search.
Retrieve valid classifications to use when creating a support case.
Classifications are hierarchical. Each classification is a string
containing all levels of the hierarchy separated by " > ". For example,
"Technical Issue > Compute > Compute Engine".
Classification IDs returned by this endpoint are valid for at least six
months. When a classification is deactivated, this endpoint immediately
stops returning it. After six months, case.create requests using the
classification will fail.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-06-12 UTC."],[],[]]
