Enum Escalation.Reason (0.12.0)
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public enum Escalation.Reason extends Enum<Escalation.Reason> implements ProtocolMessageEnum
An enum detailing the possible reasons a case may be escalated.
Protobuf enum google.cloud.support.v2.Escalation.Reason
Static Fields
|
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Name | Description |
BUSINESS_IMPACT | The issue is having a significant business impact.
BUSINESS_IMPACT = 3;
|
BUSINESS_IMPACT_VALUE | The issue is having a significant business impact.
BUSINESS_IMPACT = 3;
|
REASON_UNSPECIFIED | The escalation reason is in an unknown state or has not been specified.
REASON_UNSPECIFIED = 0;
|
REASON_UNSPECIFIED_VALUE | The escalation reason is in an unknown state or has not been specified.
REASON_UNSPECIFIED = 0;
|
RESOLUTION_TIME | The case is taking too long to resolve.
RESOLUTION_TIME = 1;
|
RESOLUTION_TIME_VALUE | The case is taking too long to resolve.
RESOLUTION_TIME = 1;
|
TECHNICAL_EXPERTISE | The support agent does not have the expertise required to successfully
resolve the issue.
TECHNICAL_EXPERTISE = 2;
|
TECHNICAL_EXPERTISE_VALUE | The support agent does not have the expertise required to successfully
resolve the issue.
TECHNICAL_EXPERTISE = 2;
|
UNRECOGNIZED | |
Static Methods
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Name | Description |
forNumber(int value) | |
getDescriptor() | |
internalGetValueMap() | |
valueOf(Descriptors.EnumValueDescriptor desc) | |
valueOf(int value) | Deprecated. Use #forNumber(int) instead.
|
valueOf(String name) | |
values() | |
Methods
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Name | Description |
getDescriptorForType() | |
getNumber() | |
getValueDescriptor() | |
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Last updated 2024-09-19 UTC.
[{
"type": "thumb-down",
"id": "hardToUnderstand",
"label":"Hard to understand"
},{
"type": "thumb-down",
"id": "incorrectInformationOrSampleCode",
"label":"Incorrect information or sample code"
},{
"type": "thumb-down",
"id": "missingTheInformationSamplesINeed",
"label":"Missing the information/samples I need"
},{
"type": "thumb-down",
"id": "otherDown",
"label":"Other"
}]
[{
"type": "thumb-up",
"id": "easyToUnderstand",
"label":"Easy to understand"
},{
"type": "thumb-up",
"id": "solvedMyProblem",
"label":"Solved my problem"
},{
"type": "thumb-up",
"id": "otherUp",
"label":"Other"
}]
{"lastModified": "Last updated 2024-09-19 UTC."}
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2024-09-19 UTC."]]