This page lists the IAM roles and permissions for Conversational Insights. To search through all roles and permissions, see the role and permission index.
Conversational Insights roles
| Role | Permissions | 
|---|---|
| Contact Center AI Insights Admin( Grants full access to all Contact Center AI Insights resources. | 
       
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| Contact Center AI Insights authorized editor Beta( Grants read and write access to Authorized resources. | 
       
 
       
 
       
 
       
 
 
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| Contact Center AI Insights authorized viewer Beta( Grants read access to Authorized resources. | 
 
 
 
 
 
 
 
       
 
 
 
 
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| Contact Center AI Insights editor( Grants read and write access to all Contact Center AI Insights resources. | 
       
 
       
 
       
 
       
 
       
 
       
 
 
 
 
 
 
       
 
       
 
 
 
 
 
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
       
 
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| Contact Center AI Insights Service Agent( Allows Contact Center AI to read and write APIs including BigQuery, Dialogflow, and Storage. | 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
 
       
 
       
 
 
       
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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| Contact Center AI Insights viewer( Grants read access to all Contact Center AI Insights resources. | 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Conversational Insights permissions
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          Owner ( 
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