Package cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb (v1.14.1)

var (
	ConversationView_name = map[int32]string{
		0: "CONVERSATION_VIEW_UNSPECIFIED",
		2: "FULL",
		1: "BASIC",
	}
	ConversationView_value = map[string]int32{
		"CONVERSATION_VIEW_UNSPECIFIED": 0,
		"FULL":                          2,
		"BASIC":                         1,
	}
)

var (
	IngestConversationsRequest_GcsSource_BucketObjectType_name = map[int32]string{
		0: "BUCKET_OBJECT_TYPE_UNSPECIFIED",
		1: "TRANSCRIPT",
		2: "AUDIO",
	}
	IngestConversationsRequest_GcsSource_BucketObjectType_value = map[string]int32{
		"BUCKET_OBJECT_TYPE_UNSPECIFIED": 0,
		"TRANSCRIPT":                     1,
		"AUDIO":                          2,
	}
)

var (
	ExportInsightsDataRequest_WriteDisposition_name = map[int32]string{
		0: "WRITE_DISPOSITION_UNSPECIFIED",
		1: "WRITE_TRUNCATE",
		2: "WRITE_APPEND",
	}
	ExportInsightsDataRequest_WriteDisposition_value = map[string]int32{
		"WRITE_DISPOSITION_UNSPECIFIED": 0,
		"WRITE_TRUNCATE":                1,
		"WRITE_APPEND":                  2,
	}
)

var (
	Conversation_Medium_name = map[int32]string{
		0: "MEDIUM_UNSPECIFIED",
		1: "PHONE_CALL",
		2: "CHAT",
	}
	Conversation_Medium_value = map[string]int32{
		"MEDIUM_UNSPECIFIED": 0,
		"PHONE_CALL":         1,
		"CHAT":               2,
	}
)

var (
	Entity_Type_name = map[int32]string{
		0:  "TYPE_UNSPECIFIED",
		1:  "PERSON",
		2:  "LOCATION",
		3:  "ORGANIZATION",
		4:  "EVENT",
		5:  "WORK_OF_ART",
		6:  "CONSUMER_GOOD",
		7:  "OTHER",
		9:  "PHONE_NUMBER",
		10: "ADDRESS",
		11: "DATE",
		12: "NUMBER",
		13: "PRICE",
	}
	Entity_Type_value = map[string]int32{
		"TYPE_UNSPECIFIED": 0,
		"PERSON":           1,
		"LOCATION":         2,
		"ORGANIZATION":     3,
		"EVENT":            4,
		"WORK_OF_ART":      5,
		"CONSUMER_GOOD":    6,
		"OTHER":            7,
		"PHONE_NUMBER":     9,
		"ADDRESS":          10,
		"DATE":             11,
		"NUMBER":           12,
		"PRICE":            13,
	}
)

var (
	EntityMentionData_MentionType_name = map[int32]string{
		0: "MENTION_TYPE_UNSPECIFIED",
		1: "PROPER",
		2: "COMMON",
	}
	EntityMentionData_MentionType_value = map[string]int32{
		"MENTION_TYPE_UNSPECIFIED": 0,
		"PROPER":                   1,
		"COMMON":                   2,
	}
)

var (
	IssueModel_State_name = map[int32]string{
		0: "STATE_UNSPECIFIED",
		1: "UNDEPLOYED",
		2: "DEPLOYING",
		3: "DEPLOYED",
		4: "UNDEPLOYING",
		5: "DELETING",
	}
	IssueModel_State_value = map[string]int32{
		"STATE_UNSPECIFIED": 0,
		"UNDEPLOYED":        1,
		"DEPLOYING":         2,
		"DEPLOYED":          3,
		"UNDEPLOYING":       4,
		"DELETING":          5,
	}
)

var (
	IssueModel_ModelType_name = map[int32]string{
		0: "MODEL_TYPE_UNSPECIFIED",
		1: "TYPE_V1",
		2: "TYPE_V2",
	}
	IssueModel_ModelType_value = map[string]int32{
		"MODEL_TYPE_UNSPECIFIED": 0,
		"TYPE_V1":                1,
		"TYPE_V2":                2,
	}
)

var (
	PhraseMatcher_PhraseMatcherType_name = map[int32]string{
		0: "PHRASE_MATCHER_TYPE_UNSPECIFIED",
		1: "ALL_OF",
		2: "ANY_OF",
	}
	PhraseMatcher_PhraseMatcherType_value = map[string]int32{
		"PHRASE_MATCHER_TYPE_UNSPECIFIED": 0,
		"ALL_OF":                          1,
		"ANY_OF":                          2,
	}
)

var (
	PhraseMatchRuleGroup_PhraseMatchRuleGroupType_name = map[int32]string{
		0: "PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED",
		1: "ALL_OF",
		2: "ANY_OF",
	}
	PhraseMatchRuleGroup_PhraseMatchRuleGroupType_value = map[string]int32{
		"PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED": 0,
		"ALL_OF": 1,
		"ANY_OF": 2,
	}
)

var (
	AnswerFeedback_CorrectnessLevel_name = map[int32]string{
		0: "CORRECTNESS_LEVEL_UNSPECIFIED",
		1: "NOT_CORRECT",
		2: "PARTIALLY_CORRECT",
		3: "FULLY_CORRECT",
	}
	AnswerFeedback_CorrectnessLevel_value = map[string]int32{
		"CORRECTNESS_LEVEL_UNSPECIFIED": 0,
		"NOT_CORRECT":                   1,
		"PARTIALLY_CORRECT":             2,
		"FULLY_CORRECT":                 3,
	}
)

var (
	ConversationParticipant_Role_name = map[int32]string{
		0: "ROLE_UNSPECIFIED",
		1: "HUMAN_AGENT",
		2: "AUTOMATED_AGENT",
		3: "END_USER",
		4: "ANY_AGENT",
	}
	ConversationParticipant_Role_value = map[string]int32{
		"ROLE_UNSPECIFIED": 0,
		"HUMAN_AGENT":      1,
		"AUTOMATED_AGENT":  2,
		"END_USER":         3,
		"ANY_AGENT":        4,
	}
)

var (
	AnnotatorSelector_SummarizationConfig_SummarizationModel_name = map[int32]string{
		0: "SUMMARIZATION_MODEL_UNSPECIFIED",
		1: "BASELINE_MODEL",
	}
	AnnotatorSelector_SummarizationConfig_SummarizationModel_value = map[string]int32{
		"SUMMARIZATION_MODEL_UNSPECIFIED": 0,
		"BASELINE_MODEL":                  1,
	}
)

var File_google_cloud_contactcenterinsights_v1_contact_center_insights_proto protoreflect.FileDescriptor

var File_google_cloud_contactcenterinsights_v1_resources_proto protoreflect.FileDescriptor

func RegisterContactCenterInsightsServer(s *grpc.Server, srv ContactCenterInsightsServer)

type Analysis struct {

	// Immutable. The resource name of the analysis.
	// Format:
	// projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
	Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
	// Output only. The time at which the analysis was requested.
	RequestTime *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=request_time,json=requestTime,proto3" json:"request_time,omitempty"`
	// Output only. The time at which the analysis was created, which occurs when
	// the long-running operation completes.
	CreateTime *timestamppb.Timestamp `protobuf:"bytes,3,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
	// Output only. The result of the analysis, which is populated when the
	// analysis finishes.
	AnalysisResult *AnalysisResult `protobuf:"bytes,7,opt,name=analysis_result,json=analysisResult,proto3" json:"analysis_result,omitempty"`
	// To select the annotators to run and the phrase matchers to use
	// (if any). If not specified, all annotators will be run.
	AnnotatorSelector *AnnotatorSelector `protobuf:"bytes,8,opt,name=annotator_selector,json=annotatorSelector,proto3" json:"annotator_selector,omitempty"`
	// contains filtered or unexported fields
}

func (*Analysis) Descriptor() ([]byte, []int)

func (x *Analysis) GetAnalysisResult() *AnalysisResult

func (x *Analysis) GetAnnotatorSelector() *AnnotatorSelector

func (x *Analysis) GetCreateTime() *timestamppb.Timestamp

func (x *Analysis) GetName() string

func (x *Analysis) GetRequestTime() *timestamppb.Timestamp

func (*Analysis) ProtoMessage()

func (x *Analysis) ProtoReflect() protoreflect.Message

func (x *Analysis) Reset()

func (x *Analysis) String() string

type AnalysisResult struct {

	// Metadata discovered during analysis.
	//
	// Types that are assignable to Metadata:
	//
	//	*AnalysisResult_CallAnalysisMetadata_
	Metadata isAnalysisResult_Metadata `protobuf_oneof:"metadata"`
	// The time at which the analysis ended.
	EndTime *timestamppb.Timestamp `protobuf:"bytes,1,opt,name=end_time,json=endTime,proto3" json:"end_time,omitempty"`
	// contains filtered or unexported fields
}

func (*AnalysisResult) Descriptor() ([]byte, []int)

func (x *AnalysisResult) GetCallAnalysisMetadata() *AnalysisResult_CallAnalysisMetadata

func (x *AnalysisResult) GetEndTime() *timestamppb.Timestamp

func (m *AnalysisResult) GetMetadata() isAnalysisResult_Metadata

func (*AnalysisResult) ProtoMessage()

func (x *AnalysisResult) ProtoReflect() protoreflect.Message

func (x *AnalysisResult) Reset()

func (x *AnalysisResult) String() string

type AnalysisResult_CallAnalysisMetadata struct {
	Annotations []*CallAnnotation `protobuf:"bytes,2,rep,name=annotations,proto3" json:"annotations,omitempty"`

	Entities map[string]*Entity "" /* 157 byte string literal not displayed */

	Sentiments []*ConversationLevelSentiment `protobuf:"bytes,4,rep,name=sentiments,proto3" json:"sentiments,omitempty"`

	Intents map[string]*Intent "" /* 155 byte string literal not displayed */

	PhraseMatchers map[string]*PhraseMatchData "" /* 191 byte string literal not displayed */

	IssueModelResult *IssueModelResult `protobuf:"bytes,8,opt,name=issue_model_result,json=issueModelResult,proto3" json:"issue_model_result,omitempty"`

}

func (*AnalysisResult_CallAnalysisMetadata) Descriptor() ([]byte, []int)

func (x *AnalysisResult_CallAnalysisMetadata) GetAnnotations() []*CallAnnotation

func (x *AnalysisResult_CallAnalysisMetadata) GetEntities() map[string]*Entity

func (x *AnalysisResult_CallAnalysisMetadata) GetIntents() map[string]*Intent

func (x *AnalysisResult_CallAnalysisMetadata) GetIssueModelResult() *IssueModelResult

func (x *AnalysisResult_CallAnalysisMetadata) GetPhraseMatchers() map[string]*PhraseMatchData

func (x *AnalysisResult_CallAnalysisMetadata) GetSentiments() []*ConversationLevelSentiment

func (*AnalysisResult_CallAnalysisMetadata) ProtoMessage()

func (x *AnalysisResult_CallAnalysisMetadata) ProtoReflect() protoreflect.Message

func (x *AnalysisResult_CallAnalysisMetadata) Reset()

func (x *AnalysisResult_CallAnalysisMetadata) String() string

type AnalysisResult_CallAnalysisMetadata_ struct {
	// Call-specific metadata created by the analysis.
	CallAnalysisMetadata *AnalysisResult_CallAnalysisMetadata `protobuf:"bytes,2,opt,name=call_analysis_metadata,json=callAnalysisMetadata,proto3,oneof"`
}

type AnnotationBoundary struct {

	// A detailed boundary, which describes a more specific point.
	//
	// Types that are assignable to DetailedBoundary:
	//
	//	*AnnotationBoundary_WordIndex
	DetailedBoundary isAnnotationBoundary_DetailedBoundary `protobuf_oneof:"detailed_boundary"`
	// The index in the sequence of transcribed pieces of the conversation where
	// the boundary is located. This index starts at zero.
	TranscriptIndex int32 `protobuf:"varint,1,opt,name=transcript_index,json=transcriptIndex,proto3" json:"transcript_index,omitempty"`
	// contains filtered or unexported fields
}

func (*AnnotationBoundary) Descriptor() ([]byte, []int)

func (m *AnnotationBoundary) GetDetailedBoundary() isAnnotationBoundary_DetailedBoundary

func (x *AnnotationBoundary) GetTranscriptIndex() int32

func (x *AnnotationBoundary) GetWordIndex() int32

func (*AnnotationBoundary) ProtoMessage()

func (x *AnnotationBoundary) ProtoReflect() protoreflect.Message

func (x *AnnotationBoundary) Reset()

func (x *AnnotationBoundary) String() string

type AnnotationBoundary_WordIndex struct {
	// The word index of this boundary with respect to the first word in the
	// transcript piece. This index starts at zero.
	WordIndex int32 `protobuf:"varint,3,opt,name=word_index,json=wordIndex,proto3,oneof"`
}

type AnnotatorSelector struct {
	RunInterruptionAnnotator bool "" /* 136 byte string literal not displayed */

	RunSilenceAnnotator bool `protobuf:"varint,2,opt,name=run_silence_annotator,json=runSilenceAnnotator,proto3" json:"run_silence_annotator,omitempty"`

	RunPhraseMatcherAnnotator bool "" /* 141 byte string literal not displayed */

	PhraseMatchers []string `protobuf:"bytes,4,rep,name=phrase_matchers,json=phraseMatchers,proto3" json:"phrase_matchers,omitempty"`

	RunSentimentAnnotator bool "" /* 127 byte string literal not displayed */

	RunEntityAnnotator bool `protobuf:"varint,6,opt,name=run_entity_annotator,json=runEntityAnnotator,proto3" json:"run_entity_annotator,omitempty"`

	RunIntentAnnotator bool `protobuf:"varint,7,opt,name=run_intent_annotator,json=runIntentAnnotator,proto3" json:"run_intent_annotator,omitempty"`

	RunIssueModelAnnotator bool "" /* 132 byte string literal not displayed */

	IssueModels []string `protobuf:"bytes,10,rep,name=issue_models,json=issueModels,proto3" json:"issue_models,omitempty"`

	RunSummarizationAnnotator bool "" /* 139 byte string literal not displayed */

	SummarizationConfig *AnnotatorSelector_SummarizationConfig `protobuf:"bytes,11,opt,name=summarization_config,json=summarizationConfig,proto3" json:"summarization_config,omitempty"`

}

func (*AnnotatorSelector) Descriptor() ([]byte, []int)

func (x *AnnotatorSelector) GetIssueModels() []string

func (x *AnnotatorSelector) GetPhraseMatchers() []string

func (x *AnnotatorSelector) GetRunEntityAnnotator() bool

func (x *AnnotatorSelector) GetRunIntentAnnotator() bool

func (x *AnnotatorSelector) GetRunInterruptionAnnotator() bool

func (x *AnnotatorSelector) GetRunIssueModelAnnotator() bool

func (x *AnnotatorSelector) GetRunPhraseMatcherAnnotator() bool

func (x *AnnotatorSelector) GetRunSentimentAnnotator() bool

func (x *AnnotatorSelector) GetRunSilenceAnnotator() bool

func (x *AnnotatorSelector) GetRunSummarizationAnnotator() bool

func (x *AnnotatorSelector) GetSummarizationConfig() *AnnotatorSelector_SummarizationConfig

func (*AnnotatorSelector) ProtoMessage()

func (x *AnnotatorSelector) ProtoReflect() protoreflect.Message

func (x *AnnotatorSelector) Reset()

func (x *AnnotatorSelector) String() string

type AnnotatorSelector_SummarizationConfig struct {

	// Summarization must use either a preexisting conversation profile or one
	// of the supported default models.
	//
	// Types that are assignable to ModelSource:
	//
	//	*AnnotatorSelector_SummarizationConfig_ConversationProfile
	//	*AnnotatorSelector_SummarizationConfig_SummarizationModel_
	ModelSource isAnnotatorSelector_SummarizationConfig_ModelSource `protobuf_oneof:"model_source"`
	// contains filtered or unexported fields
}

func (*AnnotatorSelector_SummarizationConfig) Descriptor() ([]byte, []int)

func (x *AnnotatorSelector_SummarizationConfig) GetConversationProfile() string

func (m *AnnotatorSelector_SummarizationConfig) GetModelSource() isAnnotatorSelector_SummarizationConfig_ModelSource

func (x *AnnotatorSelector_SummarizationConfig) GetSummarizationModel() AnnotatorSelector_SummarizationConfig_SummarizationModel

func (*AnnotatorSelector_SummarizationConfig) ProtoMessage()

func (x *AnnotatorSelector_SummarizationConfig) ProtoReflect() protoreflect.Message

func (x *AnnotatorSelector_SummarizationConfig) Reset()

func (x *AnnotatorSelector_SummarizationConfig) String() string

type AnnotatorSelector_SummarizationConfig_ConversationProfile struct {
	// Resource name of the Dialogflow conversation profile.
	// Format:
	// projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
	ConversationProfile string `protobuf:"bytes,1,opt,name=conversation_profile,json=conversationProfile,proto3,oneof"`
}

type AnnotatorSelector_SummarizationConfig_SummarizationModel int32

const (
	// Unspecified summarization model.
	AnnotatorSelector_SummarizationConfig_SUMMARIZATION_MODEL_UNSPECIFIED AnnotatorSelector_SummarizationConfig_SummarizationModel = 0
	// The CCAI baseline model.
	AnnotatorSelector_SummarizationConfig_BASELINE_MODEL AnnotatorSelector_SummarizationConfig_SummarizationModel = 1
)

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) Descriptor() protoreflect.EnumDescriptor

func (x AnnotatorSelector_SummarizationConfig_SummarizationModel) Enum() *AnnotatorSelector_SummarizationConfig_SummarizationModel

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) EnumDescriptor() ([]byte, []int)

func (x AnnotatorSelector_SummarizationConfig_SummarizationModel) Number() protoreflect.EnumNumber

func (x AnnotatorSelector_SummarizationConfig_SummarizationModel) String() string

func (AnnotatorSelector_SummarizationConfig_SummarizationModel) Type() protoreflect.EnumType

type AnnotatorSelector_SummarizationConfig_SummarizationModel_ struct {
	SummarizationModel AnnotatorSelector_SummarizationConfig_SummarizationModel "" /* 185 byte string literal not displayed */
}

type AnswerFeedback struct {
	CorrectnessLevel AnswerFeedback_CorrectnessLevel "" /* 185 byte string literal not displayed */

	Clicked bool `protobuf:"varint,2,opt,name=clicked,proto3" json:"clicked,omitempty"`

	Displayed bool `protobuf:"varint,3,opt,name=displayed,proto3" json:"displayed,omitempty"`

}

func (*AnswerFeedback) Descriptor() ([]byte, []int)

func (x *AnswerFeedback) GetClicked() bool

func (x *AnswerFeedback) GetCorrectnessLevel() AnswerFeedback_CorrectnessLevel

func (x *AnswerFeedback) GetDisplayed() bool

func (*AnswerFeedback) ProtoMessage()

func (x *AnswerFeedback) ProtoReflect() protoreflect.Message

func (x *AnswerFeedback) Reset()

func (x *AnswerFeedback) String() string

type AnswerFeedback_CorrectnessLevel int32

const (
	// Correctness level unspecified.
	AnswerFeedback_CORRECTNESS_LEVEL_UNSPECIFIED AnswerFeedback_CorrectnessLevel = 0
	// Answer is totally wrong.
	AnswerFeedback_NOT_CORRECT AnswerFeedback_CorrectnessLevel = 1
	// Answer is partially correct.
	AnswerFeedback_PARTIALLY_CORRECT AnswerFeedback_CorrectnessLevel = 2
	// Answer is fully correct.
	AnswerFeedback_FULLY_CORRECT AnswerFeedback_CorrectnessLevel = 3
)

func (AnswerFeedback_CorrectnessLevel) Descriptor() protoreflect.EnumDescriptor

func (x AnswerFeedback_CorrectnessLevel) Enum() *AnswerFeedback_CorrectnessLevel

func (AnswerFeedback_CorrectnessLevel) EnumDescriptor() ([]byte, []int)

func (x AnswerFeedback_CorrectnessLevel) Number() protoreflect.EnumNumber

func (x AnswerFeedback_CorrectnessLevel) String() string

func (AnswerFeedback_CorrectnessLevel) Type() protoreflect.EnumType

type ArticleSuggestionData struct {
	Title string `protobuf:"bytes,1,opt,name=title,proto3" json:"title,omitempty"`

	Uri string `protobuf:"bytes,2,opt,name=uri,proto3" json:"uri,omitempty"`

	ConfidenceScore float32 `protobuf:"fixed32,3,opt,name=confidence_score,json=confidenceScore,proto3" json:"confidence_score,omitempty"`

	Metadata map[string]string "" /* 157 byte string literal not displayed */

	QueryRecord string `protobuf:"bytes,5,opt,name=query_record,json=queryRecord,proto3" json:"query_record,omitempty"`

	Source string `protobuf:"bytes,6,opt,name=source,proto3" json:"source,omitempty"`

}

func (*ArticleSuggestionData) Descriptor() ([]byte, []int)

func (x *ArticleSuggestionData) GetConfidenceScore() float32

func (x *ArticleSuggestionData) GetMetadata() map[string]string

func (x *ArticleSuggestionData) GetQueryRecord() string

func (x *ArticleSuggestionData) GetSource() string

func (x *ArticleSuggestionData) GetTitle() string

func (x *ArticleSuggestionData) GetUri() string

func (*ArticleSuggestionData) ProtoMessage()

func (x *ArticleSuggestionData) ProtoReflect() protoreflect.Message

func (x *ArticleSuggestionData) Reset()

func (x *ArticleSuggestionData) String() string

type BulkAnalyzeConversationsMetadata struct {
	CreateTime *timestamppb.Timestamp `protobuf:"bytes,1,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`

	EndTime *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=end_time,json=endTime,proto3" json:"end_time,omitempty"`

	Request *BulkAnalyzeConversationsRequest `protobuf:"bytes,3,opt,name=request,proto3" json:"request,omitempty"`

	CompletedAnalysesCount int32 "" /* 130 byte string literal not displayed */

	FailedAnalysesCount int32 `protobuf:"varint,5,opt,name=failed_analyses_count,json=failedAnalysesCount,proto3" json:"failed_analyses_count,omitempty"`

	TotalRequestedAnalysesCount int32 "" /* 147 byte string literal not displayed */

	PartialErrors []*status.Status `protobuf:"bytes,7,rep,name=partial_errors,json=partialErrors,proto3" json:"partial_errors,omitempty"`

}

func (*BulkAnalyzeConversationsMetadata) Descriptor() ([]byte, []int)

func (x *BulkAnalyzeConversationsMetadata) GetCompletedAnalysesCount() int32

func (x *BulkAnalyzeConversationsMetadata) GetCreateTime() *timestamppb.Timestamp

func (x *BulkAnalyzeConversationsMetadata) GetEndTime() *timestamppb.Timestamp

func (x *BulkAnalyzeConversationsMetadata) GetFailedAnalysesCount() int32

func (x *BulkAnalyzeConversationsMetadata) GetPartialErrors() []*status.Status

func (x *BulkAnalyzeConversationsMetadata) GetRequest() *BulkAnalyzeConversationsRequest

func (x *BulkAnalyzeConversationsMetadata) GetTotalRequestedAnalysesCount() int32

func (*BulkAnalyzeConversationsMetadata) ProtoMessage()

func (x *BulkAnalyzeConversationsMetadata) ProtoReflect() protoreflect.Message

func (x *BulkAnalyzeConversationsMetadata) Reset()

func (x *BulkAnalyzeConversationsMetadata) String() string

type BulkAnalyzeConversationsRequest struct {

	// Required. The parent resource to create analyses in.
	Parent string `protobuf:"bytes,1,opt,name=parent,proto3" json:"parent,omitempty"`
	// Required. Filter used to select the subset of conversations to analyze.
	Filter string `protobuf:"bytes,2,opt,name=filter,proto3" json:"filter,omitempty"`
	// Required. Percentage of selected conversation to analyze, between
	// [0, 100].
	AnalysisPercentage float32 `protobuf:"fixed32,3,opt,name=analysis_percentage,json=analysisPercentage,proto3" json:"analysis_percentage,omitempty"`
	// To select the annotators to run and the phrase matchers to use
	// (if any). If not specified, all annotators will be run.
	AnnotatorSelector *AnnotatorSelector `protobuf:"bytes,8,opt,name=annotator_selector,json=annotatorSelector,proto3" json:"annotator_selector,omitempty"`
	// contains filtered or unexported fields
}

func (*BulkAnalyzeConversationsRequest) Descriptor() ([]byte, []int)

func (x *BulkAnalyzeConversationsRequest) GetAnalysisPercentage() float32

func (x *BulkAnalyzeConversationsRequest) GetAnnotatorSelector() *AnnotatorSelector

func (x *BulkAnalyzeConversationsRequest) GetFilter() string

func (x *BulkAnalyzeConversationsRequest) GetParent() string

func (*BulkAnalyzeConversationsRequest) ProtoMessage()

func (x *BulkAnalyzeConversationsRequest) ProtoReflect() protoreflect.Message

func (x *BulkAnalyzeConversationsRequest) Reset()

func (x *BulkAnalyzeConversationsRequest) String() string

type BulkAnalyzeConversationsResponse struct {
	SuccessfulAnalysisCount int32 "" /* 133 byte string literal not displayed */

	FailedAnalysisCount int32 `protobuf:"varint,2,opt,name=failed_analysis_count,json=failedAnalysisCount,proto3" json:"failed_analysis_count,omitempty"`

}

func (*BulkAnalyzeConversationsResponse) Descriptor() ([]byte, []int)

func (x *BulkAnalyzeConversationsResponse) GetFailedAnalysisCount() int32

func (x *BulkAnalyzeConversationsResponse) GetSuccessfulAnalysisCount() int32

func (*BulkAnalyzeConversationsResponse) ProtoMessage()

func (x *BulkAnalyzeConversationsResponse) ProtoReflect() protoreflect.Message

func (x *BulkAnalyzeConversationsResponse) Reset()

func (x *BulkAnalyzeConversationsResponse) String() string

type BulkDeleteConversationsMetadata struct {

	// The time the operation was created.
	CreateTime *timestamppb.Timestamp `protobuf:"bytes,1,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
	// The time the operation finished running.
	EndTime *timestamppb.Timestamp `protobuf:"bytes,2,opt,name=end_time,json=endTime,proto3" json:"end_time,omitempty"`
	// The original request for bulk delete.
	Request *BulkDeleteConversationsRequest `protobuf:"bytes,3,opt,name=request,proto3" json:"request,omitempty"`
	// Partial errors during bulk delete conversations operation that might cause
	// the operation output to be incomplete.
	PartialErrors []*status.Status `protobuf:"bytes,4,rep,name=partial_errors,json=partialErrors,proto3" json:"partial_errors,omitempty"`
	// contains filtered or unexported fields
}

func (*BulkDeleteConversationsMetadata) Descriptor() ([]byte, []int)

func (x *BulkDeleteConversationsMetadata) GetCreateTime() *timestamppb.Timestamp

func (x *BulkDeleteConversationsMetadata) GetEndTime() *timestamppb.Timestamp

func (x *BulkDeleteConversationsMetadata) GetPartialErrors() []*status.Status

func (x *BulkDeleteConversationsMetadata) GetRequest() *BulkDeleteConversationsRequest

func (*BulkDeleteConversationsMetadata) ProtoMessage()

func (x *BulkDeleteConversationsMetadata) ProtoReflect() protoreflect.Message

func (x *BulkDeleteConversationsMetadata) Reset()

func (x *BulkDeleteConversationsMetadata) String() string

type BulkDeleteConversationsRequest struct {

	// Required. The parent resource to delete conversations from.
	// Format:
	// projects/{project}/locations/{location}
	Parent string `protobuf:"bytes,1,opt,name=parent,proto3" json:"parent,omitempty"`
	// Filter used to select the subset of conversations to delete.
	Filter string `protobuf:"bytes,2,opt,name=filter,proto3" json:"filter,omitempty"`
	// Maximum number of conversations to delete.
	MaxDeleteCount int32 `protobuf:"varint,3,opt,name=max_delete_count,json=maxDeleteCount,proto3" json:"max_delete_count,omitempty"`
	// If set to true, all of this conversation's analyses will also be deleted.
	// Otherwise, the request will only succeed if the conversation has no
	// analyses.
	Force bool `protobuf:"varint,4,opt,name=force,proto3" json:"force,omitempty"`
	// contains filtered or unexported fields
}

func (*BulkDeleteConversationsRequest) Descriptor() ([]byte, []int)

func (x *BulkDeleteConversationsRequest) GetFilter() string

func (x *BulkDeleteConversationsRequest) GetForce() bool

func (x *BulkDeleteConversationsRequest) GetMaxDeleteCount() int32

func (x *BulkDeleteConversationsRequest) GetParent() string

func (*BulkDeleteConversationsRequest) ProtoMessage()

func (x *BulkDeleteConversationsRequest) ProtoReflect() protoreflect.Message

func (x *BulkDeleteConversationsRequest) Reset()

func (x *BulkDeleteConversationsRequest) String() string

type BulkDeleteConversationsResponse struct {
	// contains filtered or unexported fields
}

func (*BulkDeleteConversationsResponse) Descriptor() ([]byte, []int)

func (*BulkDeleteConversationsResponse) ProtoMessage()

func (x *BulkDeleteConversationsResponse) ProtoReflect() protoreflect.Message

func (x *BulkDeleteConversationsResponse) Reset()

func (x *BulkDeleteConversationsResponse) String() string

type CalculateIssueModelStatsRequest struct {

	// Required. The resource name of the issue model to query against.
	IssueModel string `protobuf:"bytes,1,opt,name=issue_model,json=issueModel,proto3" json:"issue_model,omitempty"`
	// contains filtered or unexported fields
}

func (*CalculateIssueModelStatsRequest) Descriptor() ([]byte, []int)

func (x *CalculateIssueModelStatsRequest) GetIssueModel() string

func (*CalculateIssueModelStatsRequest) ProtoMessage()

func (x *CalculateIssueModelStatsRequest) ProtoReflect() protoreflect.Message

func (x *CalculateIssueModelStatsRequest) Reset()

func (x *CalculateIssueModelStatsRequest) String() string

type CalculateIssueModelStatsResponse struct {

	// The latest label statistics for the queried issue model. Includes results
	// on both training data and data labeled after deployment.
	CurrentStats *IssueModelLabelStats `protobuf:"bytes,4,opt,name=current_stats,json=currentStats,proto3" json:"current_stats,omitempty"`
	// contains filtered or unexported fields
}

func (*CalculateIssueModelStatsResponse) Descriptor() ([]byte, []int)

func (x *CalculateIssueModelStatsResponse) GetCurrentStats() *IssueModelLabelStats

func (*CalculateIssueModelStatsResponse) ProtoMessage()

func (x *CalculateIssueModelStatsResponse) ProtoReflect() protoreflect.Message

func (x *CalculateIssueModelStatsResponse) Reset()

func (x *CalculateIssueModelStatsResponse) String() string

type CalculateStatsRequest struct {

	// Required. The location of the conversations.
	Location string `protobuf:"bytes,1,opt,name=location,proto3" json:"location,omitempty"`
	// A filter to reduce results to a specific subset. This field is useful for
	// getting statistics about conversations with specific properties.
	Filter string `protobuf:"bytes,2,opt,name=filter,proto3" json:"filter,omitempty"`
	// contains filtered or unexported fields
}

func (*CalculateStatsRequest) Descriptor() ([]byte, []int)

func (x *CalculateStatsRequest) GetFilter() string

func (x *CalculateStatsRequest) GetLocation() string

func (*CalculateStatsRequest) ProtoMessage()

func (x *CalculateStatsRequest) ProtoReflect() protoreflect.Message

func (x *CalculateStatsRequest) Reset()

func (x *CalculateStatsRequest) String() string

type CalculateStatsResponse struct {
	AverageDuration *durationpb.Duration `protobuf:"bytes,1,opt,name=average_duration,json=averageDuration,proto3" json:"average_duration,omitempty"`

	AverageTurnCount int32 `protobuf:"varint,2,opt,name=average_turn_count,json=averageTurnCount,proto3" json:"average_turn_count,omitempty"`

	ConversationCount int32 `protobuf:"varint,3,opt,name=conversation_count,json=conversationCount,proto3" json:"conversation_count,omitempty"`

	SmartHighlighterMatches map[string]int32 "" /* 221 byte string literal not displayed */

	CustomHighlighterMatches map[string]int32 "" /* 224 byte string literal not displayed */

	IssueMatches map[string]int32 "" /* 186 byte string literal not displayed */

	IssueMatchesStats map[string]*IssueModelLabelStats_IssueStats "" /* 202 byte string literal not displayed */

	ConversationCountTimeSeries *CalculateStatsResponse_TimeSeries "" /* 146 byte string literal not displayed */

}

func (*CalculateStatsResponse) Descriptor() ([]byte, []int)

func (x *CalculateStatsResponse) GetAverageDuration() *durationpb.Duration

func (x *CalculateStatsResponse) GetAverageTurnCount() int32

func (x *CalculateStatsResponse) GetConversationCount() int32

func (x *CalculateStatsResponse) GetConversationCountTimeSeries() *CalculateStatsResponse_TimeSeries

func (x *CalculateStatsResponse) GetCustomHighlighterMatches() map[string]int32

func (x *CalculateStatsResponse) GetIssueMatches() map[string]int32

func (x *CalculateStatsResponse) GetIssueMatchesStats() map[string]*IssueModelLabelStats_IssueStats

func (x *CalculateStatsResponse) GetSmartHighlighterMatches() map[string]int32

func (*CalculateStatsResponse) ProtoMessage()

func (x *CalculateStatsResponse) ProtoReflect() protoreflect.Message

func (x *CalculateStatsResponse) Reset()

func (x *CalculateStatsResponse) String() string

type CalculateStatsResponse_TimeSeries struct {

	// The duration of each interval.
	IntervalDuration *durationpb.Duration `protobuf:"bytes,1,opt,name=interval_duration,json=intervalDuration,proto3" json:"interval_duration,omitempty"`
	// An ordered list of intervals from earliest to latest, where each interval
	// represents the number of conversations that transpired during the time
	// window.
	Points []*CalculateStatsResponse_TimeSeries_Interval `protobuf:"bytes,2,rep,name=points,proto3" json:"points,omitempty"`
	// contains filtered or unexported fields
}

func (*CalculateStatsResponse_TimeSeries) Descriptor() ([]byte, []int)

func (x *CalculateStatsResponse_TimeSeries) GetIntervalDuration() *durationpb.Duration

func (x *CalculateStatsResponse_TimeSeries) GetPoints() []*CalculateStatsResponse_TimeSeries_Interval

func (*CalculateStatsResponse_TimeSeries) ProtoMessage()

func (x *CalculateStatsResponse_TimeSeries) ProtoReflect() protoreflect.Message

func (x *CalculateStatsResponse_TimeSeries) Reset()

func (x *CalculateStatsResponse_TimeSeries) String() string

type CalculateStatsResponse_TimeSeries_Interval struct {

	// The start time of this interval.
	StartTime *timestamppb.Timestamp `protobuf:"bytes,1,opt,name=start_time,json=startTime,proto3" json:"start_time,omitempty"`
	// The number of conversations created in this interval.
	ConversationCount int32 `protobuf:"varint,2,opt,name=conversation_count,json=conversationCount,proto3" json:"conversation_count,omitempty"`
	// contains filtered or unexported fields
}

func (*CalculateStatsResponse_TimeSeries_Interval) Descriptor() ([]byte, []int)

func (x *CalculateStatsResponse_TimeSeries_Interval) GetConversationCount() int32

func (x *CalculateStatsResponse_TimeSeries_Interval) GetStartTime() *timestamppb.Timestamp

func (*CalculateStatsResponse_TimeSeries_Interval) ProtoMessage()

func (x *CalculateStatsResponse_TimeSeries_Interval) ProtoReflect() protoreflect.Message

func (x *CalculateStatsResponse_TimeSeries_Interval) Reset()

func (x *CalculateStatsResponse_TimeSeries_Interval) String() string

type CallAnnotation struct {
	Data isCallAnnotation_Data `protobuf_oneof:"data"`

	ChannelTag int32 `protobuf:"varint,1,opt,name=channel_tag,json=channelTag,proto3" json:"channel_tag,omitempty"`

	AnnotationStartBoundary *AnnotationBoundary "" /* 132 byte string literal not displayed */

	AnnotationEndBoundary *AnnotationBoundary `protobuf:"bytes,5,opt,name=annotation_end_boundary,json=annotationEndBoundary,proto3" json:"annotation_end_boundary,omitempty"`

}

func (*CallAnnotation) Descriptor() ([]byte, []int)

func (x *CallAnnotation) GetAnnotationEndBoundary() *AnnotationBoundary

func (x *CallAnnotation) GetAnnotationStartBoundary() *AnnotationBoundary

func (x *CallAnnotation) GetChannelTag() int32

func (m *CallAnnotation) GetData() isCallAnnotation_Data

func (x *CallAnnotation) GetEntityMentionData() *EntityMentionData

func (x *CallAnnotation) GetHoldData() *HoldData

func (x *CallAnnotation) GetIntentMatchData() *IntentMatchData

func (x *CallAnnotation) GetInterruptionData() *InterruptionData

func (x *CallAnnotation) GetIssueMatchData() *IssueMatchData

func (x *CallAnnotation) GetPhraseMatchData() *PhraseMatchData

func (x *CallAnnotation) GetSentimentData() *SentimentData

func (x *CallAnnotation) GetSilenceData() *SilenceData

func (*CallAnnotation) ProtoMessage()

func (x *CallAnnotation) ProtoReflect() protoreflect.Message

func (x *CallAnnotation) Reset()

func (x *CallAnnotation) String() string

type CallAnnotation_EntityMentionData struct {
	// Data specifying an entity mention.
	EntityMentionData *EntityMentionData `protobuf:"bytes,15,opt,name=entity_mention_data,json=entityMentionData,proto3,oneof"`
}

type CallAnnotation_HoldData struct {
	// Data specifying a hold.
	HoldData *HoldData `protobuf:"bytes,13,opt,name=hold_data,json=holdData,proto3,oneof"`
}

type CallAnnotation_IntentMatchData struct {
	// Data specifying an intent match.
	IntentMatchData *IntentMatchData `protobuf:"bytes,16,opt,name=intent_match_data,json=intentMatchData,proto3,oneof"`
}

type CallAnnotation_InterruptionData struct {
	// Data specifying an interruption.
	InterruptionData *InterruptionData `protobuf:"bytes,10,opt,name=interruption_data,json=interruptionData,proto3,oneof"`
}

type CallAnnotation_IssueMatchData struct {
	// Data specifying an issue match.
	IssueMatchData *IssueMatchData `protobuf:"bytes,18,opt,name=issue_match_data,json=issueMatchData,proto3,oneof"`
}

type CallAnnotation_PhraseMatchData struct {
	// Data specifying a phrase match.
	PhraseMatchData *PhraseMatchData `protobuf:"bytes,17,opt,name=phrase_match_data,json=phraseMatchData,proto3,oneof"`
}

type CallAnnotation_SentimentData struct {
	// Data specifying sentiment.
	SentimentData *SentimentData `protobuf:"bytes,11,opt,name=sentiment_data,json=sentimentData,proto3,oneof"`
}

type CallAnnotation_SilenceData struct {
	// Data specifying silence.
	SilenceData *SilenceData `protobuf:"bytes,12,opt,name=silence_data,json=silenceData,proto3,oneof"`
}

type ContactCenterInsightsClient interface {
	// Creates a conversation.
	CreateConversation(ctx context.Context, in *CreateConversationRequest, opts ...grpc.CallOption) (*Conversation, error)
	// Create a longrunning conversation upload operation. This method differs
	// from CreateConversation by allowing audio transcription and optional DLP
	// redaction.
	UploadConversation(ctx context.Context, in *UploadConversationRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Updates a conversation.
	UpdateConversation(ctx context.Context, in *UpdateConversationRequest, opts ...grpc.CallOption) (*Conversation, error)
	// Gets a conversation.
	GetConversation(ctx context.Context, in *GetConversationRequest, opts ...grpc.CallOption) (*Conversation, error)
	// Lists conversations.
	ListConversations(ctx context.Context, in *ListConversationsRequest, opts ...grpc.CallOption) (*ListConversationsResponse, error)
	// Deletes a conversation.
	DeleteConversation(ctx context.Context, in *DeleteConversationRequest, opts ...grpc.CallOption) (*emptypb.Empty, error)
	// Creates an analysis. The long running operation is done when the analysis
	// has completed.
	CreateAnalysis(ctx context.Context, in *CreateAnalysisRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Gets an analysis.
	GetAnalysis(ctx context.Context, in *GetAnalysisRequest, opts ...grpc.CallOption) (*Analysis, error)
	// Lists analyses.
	ListAnalyses(ctx context.Context, in *ListAnalysesRequest, opts ...grpc.CallOption) (*ListAnalysesResponse, error)
	// Deletes an analysis.
	DeleteAnalysis(ctx context.Context, in *DeleteAnalysisRequest, opts ...grpc.CallOption) (*emptypb.Empty, error)
	// Analyzes multiple conversations in a single request.
	BulkAnalyzeConversations(ctx context.Context, in *BulkAnalyzeConversationsRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Deletes multiple conversations in a single request.
	BulkDeleteConversations(ctx context.Context, in *BulkDeleteConversationsRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Imports conversations and processes them according to the user's
	// configuration.
	IngestConversations(ctx context.Context, in *IngestConversationsRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Export insights data to a destination defined in the request body.
	ExportInsightsData(ctx context.Context, in *ExportInsightsDataRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Creates an issue model.
	CreateIssueModel(ctx context.Context, in *CreateIssueModelRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Updates an issue model.
	UpdateIssueModel(ctx context.Context, in *UpdateIssueModelRequest, opts ...grpc.CallOption) (*IssueModel, error)
	// Gets an issue model.
	GetIssueModel(ctx context.Context, in *GetIssueModelRequest, opts ...grpc.CallOption) (*IssueModel, error)
	// Lists issue models.
	ListIssueModels(ctx context.Context, in *ListIssueModelsRequest, opts ...grpc.CallOption) (*ListIssueModelsResponse, error)
	// Deletes an issue model.
	DeleteIssueModel(ctx context.Context, in *DeleteIssueModelRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Deploys an issue model. Returns an error if a model is already deployed.
	// An issue model can only be used in analysis after it has been deployed.
	DeployIssueModel(ctx context.Context, in *DeployIssueModelRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Undeploys an issue model.
	// An issue model can not be used in analysis after it has been undeployed.
	UndeployIssueModel(ctx context.Context, in *UndeployIssueModelRequest, opts ...grpc.CallOption) (*longrunningpb.Operation, error)
	// Gets an issue.
	GetIssue(ctx context.Context, in *GetIssueRequest, opts ...grpc.CallOption) (*Issue, error)
	// Lists issues.
	ListIssues(ctx context.Context, in *ListIssuesRequest, opts ...grpc.CallOption) (*ListIssuesResponse, error)
	// Updates an issue.
	UpdateIssue(ctx context.Context, in *UpdateIssueRequest, opts ...grpc.CallOption) (*Issue, error)
	// Deletes an issue.
	DeleteIssue(ctx context.Context, in *DeleteIssueRequest, opts ...grpc.CallOption) (*emptypb.Empty, error)
	// Gets an issue model's statistics.
	CalculateIssueModelStats(ctx context.Context, in *CalculateIssueModelStatsRequest, opts ...grpc.CallOption) (*CalculateIssueModelStatsResponse, error)
	// Creates a phrase matcher.
	CreatePhraseMatcher(ctx context.Context, in *CreatePhraseMatcherRequest, opts ...grpc.CallOption) (*PhraseMatcher, error)
	// Gets a phrase matcher.
	GetPhraseMatcher(ctx context.Context, in *GetPhraseMatcherRequest, opts ...grpc.CallOption) (*PhraseMatcher, error)
	// Lists phrase matchers.
	ListPhraseMatchers(ctx context.Context, in *ListPhraseMatchersRequest, opts ...grpc.CallOption) (*ListPhraseMatchersResponse, error)
	// Deletes a phrase matcher.
	DeletePhraseMatcher(ctx context.Context, in *DeletePhraseMatcherRequest, opts ...grpc.CallOption) (*emptypb.Empty, error)
	// Updates a phrase matcher.
	UpdatePhraseMatcher(ctx context.Context, in *UpdatePhraseMatcherRequest, opts ...grpc.CallOption) (*PhraseMatcher, error)
	// Gets conversation statistics.
	CalculateStats(ctx context.Context, in *CalculateStatsRequest, opts ...grpc.CallOption) (*CalculateStatsResponse, error)
	// Gets project-level settings.
	GetSettings(ctx context.Context, in *GetSettingsRequest, opts ...grpc.CallOption) (*Settings, error)
	// Updates project-level settings.
	UpdateSettings(ctx context.Context, in *UpdateSettingsRequest, opts ...grpc.CallOption) (*Settings, error)
	// Creates a view.
	CreateView(ctx context.Context, in *CreateViewRequest, opts ...grpc.CallOption) (*View, error)
	// Gets a view.
	GetView(ctx context.Context, in *GetViewRequest, opts ...grpc.CallOption) (*View, error)
	// Lists views.
	ListViews(ctx context.Context, in *ListViewsRequest, opts ...grpc.CallOption) (*ListViewsResponse, error)
	// Updates a view.
	UpdateView(ctx context.Context, in *UpdateViewRequest, opts ...grpc.CallOption) (*View, error)
	// Deletes a view.
	DeleteView(ctx context.Context, in *DeleteViewRequest, opts ...grpc.CallOption) (*emptypb.Empty, error)
}