Package cloud.google.com/go/contactcenterinsights/apiv1/contactcenterinsightspb (v1.3.0)

var (
	ConversationView_name = map[int32]string{
		0: "CONVERSATION_VIEW_UNSPECIFIED",
		2: "FULL",
		1: "BASIC",
	}
	ConversationView_value = map[string]int32{
		"CONVERSATION_VIEW_UNSPECIFIED": 0,
		"FULL":                          2,
		"BASIC":                         1,
	}
)

var (
	ExportInsightsDataRequest_WriteDisposition_name = map[int32]string{
		0: "WRITE_DISPOSITION_UNSPECIFIED",
		1: "WRITE_TRUNCATE",
		2: "WRITE_APPEND",
	}
	ExportInsightsDataRequest_WriteDisposition_value = map[string]int32{
		"WRITE_DISPOSITION_UNSPECIFIED": 0,
		"WRITE_TRUNCATE":                1,
		"WRITE_APPEND":                  2,
	}
)

var (
	Conversation_Medium_name = map[int32]string{
		0: "MEDIUM_UNSPECIFIED",
		1: "PHONE_CALL",
		2: "CHAT",
	}
	Conversation_Medium_value = map[string]int32{
		"MEDIUM_UNSPECIFIED": 0,
		"PHONE_CALL":         1,
		"CHAT":               2,
	}
)

var (
	Entity_Type_name = map[int32]string{
		0:  "TYPE_UNSPECIFIED",
		1:  "PERSON",
		2:  "LOCATION",
		3:  "ORGANIZATION",
		4:  "EVENT",
		5:  "WORK_OF_ART",
		6:  "CONSUMER_GOOD",
		7:  "OTHER",
		9:  "PHONE_NUMBER",
		10: "ADDRESS",
		11: "DATE",
		12: "NUMBER",
		13: "PRICE",
	}
	Entity_Type_value = map[string]int32{
		"TYPE_UNSPECIFIED": 0,
		"PERSON":           1,
		"LOCATION":         2,
		"ORGANIZATION":     3,
		"EVENT":            4,
		"WORK_OF_ART":      5,
		"CONSUMER_GOOD":    6,
		"OTHER":            7,
		"PHONE_NUMBER":     9,
		"ADDRESS":          10,
		"DATE":             11,
		"NUMBER":           12,
		"PRICE":            13,
	}
)

var (
	EntityMentionData_MentionType_name = map[int32]string{
		0: "MENTION_TYPE_UNSPECIFIED",
		1: "PROPER",
		2: "COMMON",
	}
	EntityMentionData_MentionType_value = map[string]int32{
		"MENTION_TYPE_UNSPECIFIED": 0,
		"PROPER":                   1,
		"COMMON":                   2,
	}
)

var (
	IssueModel_State_name = map[int32]string{
		0: "STATE_UNSPECIFIED",
		1: "UNDEPLOYED",
		2: "DEPLOYING",
		3: "DEPLOYED",
		4: "UNDEPLOYING",
		5: "DELETING",
	}
	IssueModel_State_value = map[string]int32{
		"STATE_UNSPECIFIED": 0,
		"UNDEPLOYED":        1,
		"DEPLOYING":         2,
		"DEPLOYED":          3,
		"UNDEPLOYING":       4,
		"DELETING":          5,
	}
)

var (
	PhraseMatcher_PhraseMatcherType_name = map[int32]string{
		0: "PHRASE_MATCHER_TYPE_UNSPECIFIED",
		1: "ALL_OF",
		2: "ANY_OF",
	}
	PhraseMatcher_PhraseMatcherType_value = map[string]int32{
		"PHRASE_MATCHER_TYPE_UNSPECIFIED": 0,
		"ALL_OF":                          1,
		"ANY_OF":                          2,
	}
)

var (
	PhraseMatchRuleGroup_PhraseMatchRuleGroupType_name = map[int32]string{
		0: "PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED",
		1: "ALL_OF",
		2: "ANY_OF",
	}
	PhraseMatchRuleGroup_PhraseMatchRuleGroupType_value = map[string]int32{
		"PHRASE_MATCH_RULE_GROUP_TYPE_UNSPECIFIED": 0,
		"ALL_OF": 1,
		"ANY_OF": 2,
	}
)

var (
	AnswerFeedback_CorrectnessLevel_name = map[int32]string{
		0: "CORRECTNESS_LEVEL_UNSPECIFIED",
		1: "NOT_CORRECT",
		2: "PARTIALLY_CORRECT",
		3: "FULLY_CORRECT",
	}
	AnswerFeedback_CorrectnessLevel_value = map[string]int32{
		"CORRECTNESS_LEVEL_UNSPECIFIED": 0,
		"NOT_CORRECT":                   1,
		"PARTIALLY_CORRECT":             2,
		"FULLY_CORRECT":                 3,
	}
)

var (
	ConversationParticipant_Role_name = map[int32]string{
		0: "ROLE_UNSPECIFIED",
		1: "HUMAN_AGENT",
		2: "AUTOMATED_AGENT",
		3: "END_USER",
		4: "ANY_AGENT",
	}
	ConversationParticipant_Role_value = map[string]int32{
		"ROLE_UNSPECIFIED": 0,
		"HUMAN_AGENT":      1,
		"AUTOMATED_AGENT":  2,
		"END_USER":         3,
		"ANY_AGENT":        4,
	}
)

var File_google_cloud_contactcenterinsights_v1_contact_center_insights_proto protoreflect.FileDescriptor

var File_google_cloud_contactcenterinsights_v1_resources_proto protoreflect.FileDescriptor

func RegisterContactCenterInsightsServer(s *grpc.Server, srv ContactCenterInsightsServer)

type Analysis struct {

	// Immutable. The resource name of the analysis.
	// Format:
	// projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
	Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`
	// Output only. The time at which the analysis was requested.
	RequestTime *timestamp.Timestamp `protobuf:"bytes,2,opt,name=request_time,json=requestTime,proto3" json:"request_time,omitempty"`
	// Output only. The time at which the analysis was created, which occurs when the
	// long-running operation completes.
	CreateTime *timestamp.Timestamp `protobuf:"bytes,3,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`
	// Output only. The result of the analysis, which is populated when the analysis
	// finishes.
	AnalysisResult *AnalysisResult `protobuf:"bytes,7,opt,name=analysis_result,json=analysisResult,proto3" json:"analysis_result,omitempty"`
	// contains filtered or unexported fields
}

func (*Analysis) Descriptor() ([]byte, []int)

func (x *Analysis) GetAnalysisResult() *AnalysisResult

func (x *Analysis) GetCreateTime() *timestamp.Timestamp

func (x *Analysis) GetName() string

func (x *Analysis) GetRequestTime() *timestamp.Timestamp

func (*Analysis) ProtoMessage()

func (x *Analysis) ProtoReflect() protoreflect.Message

func (x *Analysis) Reset()

func (x *Analysis) String() string

type AnalysisResult struct {

	// Metadata discovered during analysis.
	//
	// Types that are assignable to Metadata:
	//
	//	*AnalysisResult_CallAnalysisMetadata_
	Metadata isAnalysisResult_Metadata `protobuf_oneof:"metadata"`
	// The time at which the analysis ended.
	EndTime *timestamp.Timestamp `protobuf:"bytes,1,opt,name=end_time,json=endTime,proto3" json:"end_time,omitempty"`
	// contains filtered or unexported fields
}

func (*AnalysisResult) Descriptor() ([]byte, []int)

func (x *AnalysisResult) GetCallAnalysisMetadata() *AnalysisResult_CallAnalysisMetadata

func (x *AnalysisResult) GetEndTime() *timestamp.Timestamp

func (m *AnalysisResult) GetMetadata() isAnalysisResult_Metadata

func (*AnalysisResult) ProtoMessage()

func (x *AnalysisResult) ProtoReflect() protoreflect.Message

func (x *AnalysisResult) Reset()

func (x *AnalysisResult) String() string

type AnalysisResult_CallAnalysisMetadata struct {
	Annotations []*CallAnnotation `protobuf:"bytes,2,rep,name=annotations,proto3" json:"annotations,omitempty"`

	Entities map[string]*Entity "" /* 157 byte string literal not displayed */

	Sentiments []*ConversationLevelSentiment `protobuf:"bytes,4,rep,name=sentiments,proto3" json:"sentiments,omitempty"`

	Intents map[string]*Intent "" /* 155 byte string literal not displayed */

	PhraseMatchers map[string]*PhraseMatchData "" /* 191 byte string literal not displayed */

	IssueModelResult *IssueModelResult `protobuf:"bytes,8,opt,name=issue_model_result,json=issueModelResult,proto3" json:"issue_model_result,omitempty"`

}

func (*AnalysisResult_CallAnalysisMetadata) Descriptor() ([]byte, []int)

func (x *AnalysisResult_CallAnalysisMetadata) GetAnnotations() []*CallAnnotation

func (x *AnalysisResult_CallAnalysisMetadata) GetEntities() map[string]*Entity

func (x *AnalysisResult_CallAnalysisMetadata) GetIntents() map[string]*Intent

func (x *AnalysisResult_CallAnalysisMetadata) GetIssueModelResult() *IssueModelResult

func (x *AnalysisResult_CallAnalysisMetadata) GetPhraseMatchers() map[string]*PhraseMatchData

func (x *AnalysisResult_CallAnalysisMetadata) GetSentiments() []*ConversationLevelSentiment

func (*AnalysisResult_CallAnalysisMetadata) ProtoMessage()

func (x *AnalysisResult_CallAnalysisMetadata) ProtoReflect() protoreflect.Message

func (x *AnalysisResult_CallAnalysisMetadata) Reset()

func (x *AnalysisResult_CallAnalysisMetadata) String() string

type AnalysisResult_CallAnalysisMetadata_ struct {
	// Call-specific metadata created by the analysis.
	CallAnalysisMetadata *AnalysisResult_CallAnalysisMetadata `protobuf:"bytes,2,opt,name=call_analysis_metadata,json=callAnalysisMetadata,proto3,oneof"`
}

type AnnotationBoundary struct {

	// A detailed boundary, which describes a more specific point.
	//
	// Types that are assignable to DetailedBoundary:
	//
	//	*AnnotationBoundary_WordIndex
	DetailedBoundary isAnnotationBoundary_DetailedBoundary `protobuf_oneof:"detailed_boundary"`
	// The index in the sequence of transcribed pieces of the conversation where
	// the boundary is located. This index starts at zero.
	TranscriptIndex int32 `protobuf:"varint,1,opt,name=transcript_index,json=transcriptIndex,proto3" json:"transcript_index,omitempty"`
	// contains filtered or unexported fields
}

func (*AnnotationBoundary) Descriptor() ([]byte, []int)

func (m *AnnotationBoundary) GetDetailedBoundary() isAnnotationBoundary_DetailedBoundary

func (x *AnnotationBoundary) GetTranscriptIndex() int32

func (x *AnnotationBoundary) GetWordIndex() int32

func (*AnnotationBoundary) ProtoMessage()

func (x *AnnotationBoundary) ProtoReflect() protoreflect.Message

func (x *AnnotationBoundary) Reset()

func (x *AnnotationBoundary) String() string

type AnnotationBoundary_WordIndex struct {
	// The word index of this boundary with respect to the first word in the
	// transcript piece. This index starts at zero.
	WordIndex int32 `protobuf:"varint,3,opt,name=word_index,json=wordIndex,proto3,oneof"`
}

type AnswerFeedback struct {
	CorrectnessLevel AnswerFeedback_CorrectnessLevel "" /* 185 byte string literal not displayed */

	Clicked bool `protobuf:"varint,2,opt,name=clicked,proto3" json:"clicked,omitempty"`

	Displayed bool `protobuf:"varint,3,opt,name=displayed,proto3" json:"displayed,omitempty"`

}

func (*AnswerFeedback) Descriptor() ([]byte, []int)

func (x *AnswerFeedback) GetClicked() bool

func (x *AnswerFeedback) GetCorrectnessLevel() AnswerFeedback_CorrectnessLevel

func (x *AnswerFeedback) GetDisplayed() bool

func (*AnswerFeedback) ProtoMessage()

func (x *AnswerFeedback) ProtoReflect() protoreflect.Message

func (x *AnswerFeedback) Reset()

func (x *AnswerFeedback) String() string

type AnswerFeedback_CorrectnessLevel int32

const (
	// Correctness level unspecified.
	AnswerFeedback_CORRECTNESS_LEVEL_UNSPECIFIED AnswerFeedback_CorrectnessLevel = 0
	// Answer is totally wrong.
	AnswerFeedback_NOT_CORRECT AnswerFeedback_CorrectnessLevel = 1
	// Answer is partially correct.
	AnswerFeedback_PARTIALLY_CORRECT AnswerFeedback_CorrectnessLevel = 2
	// Answer is fully correct.
	AnswerFeedback_FULLY_CORRECT AnswerFeedback_CorrectnessLevel = 3
)

func (AnswerFeedback_CorrectnessLevel) Descriptor() protoreflect.EnumDescriptor

func (x AnswerFeedback_CorrectnessLevel) Enum() *AnswerFeedback_CorrectnessLevel

func (AnswerFeedback_CorrectnessLevel) EnumDescriptor() ([]byte, []int)

func (x AnswerFeedback_CorrectnessLevel) Number() protoreflect.EnumNumber

func (x AnswerFeedback_CorrectnessLevel) String() string

func (AnswerFeedback_CorrectnessLevel) Type() protoreflect.EnumType

type ArticleSuggestionData struct {
	Title string `protobuf:"bytes,1,opt,name=title,proto3" json:"title,omitempty"`

	Uri string `protobuf:"bytes,2,opt,name=uri,proto3" json:"uri,omitempty"`

	ConfidenceScore float32 `protobuf:"fixed32,3,opt,name=confidence_score,json=confidenceScore,proto3" json:"confidence_score,omitempty"`

	Metadata map[string]string "" /* 157 byte string literal not displayed */

	QueryRecord string `protobuf:"bytes,5,opt,name=query_record,json=queryRecord,proto3" json:"query_record,omitempty"`

	Source string `protobuf:"bytes,6,opt,name=source,proto3" json:"source,omitempty"`

}

func (*ArticleSuggestionData) Descriptor() ([]byte, []int)

func (x *ArticleSuggestionData) GetConfidenceScore() float32

func (x *ArticleSuggestionData) GetMetadata() map[string]string

func (x *ArticleSuggestionData) GetQueryRecord() string

func (x *ArticleSuggestionData) GetSource() string

func (x *ArticleSuggestionData) GetTitle() string

func (x *ArticleSuggestionData) GetUri() string

func (*ArticleSuggestionData) ProtoMessage()

func (x *ArticleSuggestionData) ProtoReflect() protoreflect.Message

func (x *ArticleSuggestionData) Reset()

func (x *ArticleSuggestionData) String() string

type CalculateIssueModelStatsRequest struct {

	// Required. The resource name of the issue model to query against.
	IssueModel string `protobuf:"bytes,1,opt,name=issue_model,json=issueModel,proto3" json:"issue_model,omitempty"`
	// contains filtered or unexported fields
}

func (*CalculateIssueModelStatsRequest) Descriptor() ([]byte, []int)

func (x *CalculateIssueModelStatsRequest) GetIssueModel() string

func (*CalculateIssueModelStatsRequest) ProtoMessage()

func (x *CalculateIssueModelStatsRequest) ProtoReflect() protoreflect.Message

func (x *CalculateIssueModelStatsRequest) Reset()

func (x *CalculateIssueModelStatsRequest) String() string

type CalculateIssueModelStatsResponse struct {

	// The latest label statistics for the queried issue model. Includes results
	// on both training data and data labeled after deployment.
	CurrentStats *IssueModelLabelStats `protobuf:"bytes,4,opt,name=current_stats,json=currentStats,proto3" json:"current_stats,omitempty"`
	// contains filtered or unexported fields
}

func (*CalculateIssueModelStatsResponse) Descriptor() ([]byte, []int)

func (x *CalculateIssueModelStatsResponse) GetCurrentStats() *IssueModelLabelStats

func (*CalculateIssueModelStatsResponse) ProtoMessage()

func (x *CalculateIssueModelStatsResponse) ProtoReflect() protoreflect.Message

func (x *CalculateIssueModelStatsResponse) Reset()

func (x *CalculateIssueModelStatsResponse) String() string

type CalculateStatsRequest struct {

	// Required. The location of the conversations.
	Location string `protobuf:"bytes,1,opt,name=location,proto3" json:"location,omitempty"`
	// A filter to reduce results to a specific subset. This field is useful for
	// getting statistics about conversations with specific properties.
	Filter string `protobuf:"bytes,2,opt,name=filter,proto3" json:"filter,omitempty"`
	// contains filtered or unexported fields
}

func (*CalculateStatsRequest) Descriptor() ([]byte, []int)

func (x *CalculateStatsRequest) GetFilter() string

func (x *CalculateStatsRequest) GetLocation() string

func (*CalculateStatsRequest) ProtoMessage()

func (x *CalculateStatsRequest) ProtoReflect() protoreflect.Message

func (x *CalculateStatsRequest) Reset()

func (x *CalculateStatsRequest) String() string

type CalculateStatsResponse struct {
	AverageDuration *duration.Duration `protobuf:"bytes,1,opt,name=average_duration,json=averageDuration,proto3" json:"average_duration,omitempty"`

	AverageTurnCount int32 `protobuf:"varint,2,opt,name=average_turn_count,json=averageTurnCount,proto3" json:"average_turn_count,omitempty"`

	ConversationCount int32 `protobuf:"varint,3,opt,name=conversation_count,json=conversationCount,proto3" json:"conversation_count,omitempty"`

	SmartHighlighterMatches map[string]int32 "" /* 221 byte string literal not displayed */

	CustomHighlighterMatches map[string]int32 "" /* 224 byte string literal not displayed */

	IssueMatches map[string]int32 "" /* 186 byte string literal not displayed */

	IssueMatchesStats map[string]*IssueModelLabelStats_IssueStats "" /* 202 byte string literal not displayed */

	ConversationCountTimeSeries *CalculateStatsResponse_TimeSeries "" /* 146 byte string literal not displayed */

}

func (*CalculateStatsResponse) Descriptor() ([]byte, []int)

func (x *CalculateStatsResponse) GetAverageDuration() *duration.Duration

func (x *CalculateStatsResponse) GetAverageTurnCount() int32

func (x *CalculateStatsResponse) GetConversationCount() int32

func (x *CalculateStatsResponse) GetConversationCountTimeSeries() *CalculateStatsResponse_TimeSeries

func (x *CalculateStatsResponse) GetCustomHighlighterMatches() map[string]int32

func (x *CalculateStatsResponse) GetIssueMatches() map[string]int32

func (x *CalculateStatsResponse) GetIssueMatchesStats() map[string]*IssueModelLabelStats_IssueStats

func (x *CalculateStatsResponse) GetSmartHighlighterMatches() map[string]int32

func (*CalculateStatsResponse) ProtoMessage()

func (x *CalculateStatsResponse) ProtoReflect() protoreflect.Message

func (x *CalculateStatsResponse) Reset()

func (x *CalculateStatsResponse) String() string

type CalculateStatsResponse_TimeSeries struct {

	// The duration of each interval.
	IntervalDuration *duration.Duration `protobuf:"bytes,1,opt,name=interval_duration,json=intervalDuration,proto3" json:"interval_duration,omitempty"`
	// An ordered list of intervals from earliest to latest, where each interval
	// represents the number of conversations that transpired during the time
	// window.
	Points []*CalculateStatsResponse_TimeSeries_Interval `protobuf:"bytes,2,rep,name=points,proto3" json:"points,omitempty"`
	// contains filtered or unexported fields
}

func (*CalculateStatsResponse_TimeSeries) Descriptor() ([]byte, []int)

func (x *CalculateStatsResponse_TimeSeries) GetIntervalDuration() *duration.Duration

func (x *CalculateStatsResponse_TimeSeries) GetPoints() []*CalculateStatsResponse_TimeSeries_Interval

func (*CalculateStatsResponse_TimeSeries) ProtoMessage()

func (x *CalculateStatsResponse_TimeSeries) ProtoReflect() protoreflect.Message

func (x *CalculateStatsResponse_TimeSeries) Reset()

func (x *CalculateStatsResponse_TimeSeries) String() string

type CalculateStatsResponse_TimeSeries_Interval struct {

	// The start time of this interval.
	StartTime *timestamp.Timestamp `protobuf:"bytes,1,opt,name=start_time,json=startTime,proto3" json:"start_time,omitempty"`
	// The number of conversations created in this interval.
	ConversationCount int32 `protobuf:"varint,2,opt,name=conversation_count,json=conversationCount,proto3" json:"conversation_count,omitempty"`
	// contains filtered or unexported fields
}

func (*CalculateStatsResponse_TimeSeries_Interval) Descriptor() ([]byte, []int)

func (x *CalculateStatsResponse_TimeSeries_Interval) GetConversationCount() int32

func (x *CalculateStatsResponse_TimeSeries_Interval) GetStartTime() *timestamp.Timestamp

func (*CalculateStatsResponse_TimeSeries_Interval) ProtoMessage()

func (x *CalculateStatsResponse_TimeSeries_Interval) ProtoReflect() protoreflect.Message

func (x *CalculateStatsResponse_TimeSeries_Interval) Reset()

func (x *CalculateStatsResponse_TimeSeries_Interval) String() string

type CallAnnotation struct {
	Data isCallAnnotation_Data `protobuf_oneof:"data"`

	ChannelTag int32 `protobuf:"varint,1,opt,name=channel_tag,json=channelTag,proto3" json:"channel_tag,omitempty"`

	AnnotationStartBoundary *AnnotationBoundary "" /* 132 byte string literal not displayed */

	AnnotationEndBoundary *AnnotationBoundary `protobuf:"bytes,5,opt,name=annotation_end_boundary,json=annotationEndBoundary,proto3" json:"annotation_end_boundary,omitempty"`

}

func (*CallAnnotation) Descriptor() ([]byte, []int)

func (x *CallAnnotation) GetAnnotationEndBoundary() *AnnotationBoundary

func (x *CallAnnotation) GetAnnotationStartBoundary() *AnnotationBoundary

func (x *CallAnnotation) GetChannelTag() int32

func (m *CallAnnotation) GetData() isCallAnnotation_Data

func (x *CallAnnotation) GetEntityMentionData() *EntityMentionData

func (x *CallAnnotation) GetHoldData() *HoldData

func (x *CallAnnotation) GetIntentMatchData() *IntentMatchData

func (x *CallAnnotation) GetInterruptionData() *InterruptionData

func (x *CallAnnotation) GetPhraseMatchData() *PhraseMatchData

func (x *CallAnnotation) GetSentimentData() *SentimentData

func (x *CallAnnotation) GetSilenceData() *SilenceData

func (*CallAnnotation) ProtoMessage()

func (x *CallAnnotation) ProtoReflect() protoreflect.Message

func (x *CallAnnotation) Reset()

func (x *CallAnnotation) String() string

type CallAnnotation_EntityMentionData struct {
	// Data specifying an entity mention.
	EntityMentionData *EntityMentionData `protobuf:"bytes,15,opt,name=entity_mention_data,json=entityMentionData,proto3,oneof"`
}

type CallAnnotation_HoldData struct {
	// Data specifying a hold.
	HoldData *HoldData `protobuf:"bytes,13,opt,name=hold_data,json=holdData,proto3,oneof"`
}

type CallAnnotation_IntentMatchData struct {
	// Data specifying an intent match.
	IntentMatchData *IntentMatchData `protobuf:"bytes,16,opt,name=intent_match_data,json=intentMatchData,proto3,oneof"`
}

type CallAnnotation_InterruptionData struct {
	// Data specifying an interruption.
	InterruptionData *InterruptionData `protobuf:"bytes,10,opt,name=interruption_data,json=interruptionData,proto3,oneof"`
}

type CallAnnotation_PhraseMatchData struct {
	// Data specifying a phrase match.
	PhraseMatchData *PhraseMatchData `protobuf:"bytes,17,opt,name=phrase_match_data,json=phraseMatchData,proto3,oneof"`
}

type CallAnnotation_SentimentData struct {
	// Data specifying sentiment.
	SentimentData *SentimentData `protobuf:"bytes,11,opt,name=sentiment_data,json=sentimentData,proto3,oneof"`
}

type CallAnnotation_SilenceData struct {
	// Data specifying silence.
	SilenceData *SilenceData `protobuf:"bytes,12,opt,name=silence_data,json=silenceData,proto3,oneof"`
}

type ContactCenterInsightsClient interface {
	// Creates a conversation.
	CreateConversation(ctx context.Context, in *CreateConversationRequest, opts ...grpc.CallOption) (*Conversation, error)
	// Updates a conversation.
	UpdateConversation(ctx context.Context, in *UpdateConversationRequest, opts ...grpc.CallOption) (*Conversation, error)
	// Gets a conversation.
	GetConversation(ctx context.Context, in *GetConversationRequest, opts ...grpc.CallOption) (*Conversation, error)
	// Lists conversations.
	ListConversations(ctx context.Context, in *ListConversationsRequest, opts ...grpc.CallOption) (*ListConversationsResponse, error)
	// Deletes a conversation.
	DeleteConversation(ctx context.Context, in *DeleteConversationRequest, opts ...grpc.CallOption) (*empty.Empty, error)
	// Creates an analysis. The long running operation is done when the analysis
	// has completed.
	CreateAnalysis(ctx context.Context, in *CreateAnalysisRequest, opts ...grpc.CallOption) (*longrunning.Operation, error)
	// Gets an analysis.
	GetAnalysis(ctx context.Context, in *GetAnalysisRequest, opts ...grpc.CallOption) (*Analysis, error)
	// Lists analyses.
	ListAnalyses(ctx context.Context, in *ListAnalysesRequest, opts ...grpc.CallOption) (*ListAnalysesResponse, error)
	// Deletes an analysis.
	DeleteAnalysis(ctx context.Context, in *DeleteAnalysisRequest, opts ...grpc.CallOption) (*empty.Empty, error)
	// Export insights data to a destination defined in the request body.
	ExportInsightsData(ctx context.Context, in *ExportInsightsDataRequest, opts ...grpc.CallOption) (*longrunning.Operation, error)
	// Creates an issue model.
	CreateIssueModel(ctx context.Context, in *CreateIssueModelRequest, opts ...grpc.CallOption) (*longrunning.Operation, error)
	// Updates an issue model.
	UpdateIssueModel(ctx context.Context, in *UpdateIssueModelRequest, opts ...grpc.CallOption) (*IssueModel, error)
	// Gets an issue model.
	GetIssueModel(ctx context.Context, in *GetIssueModelRequest, opts ...grpc.CallOption) (*IssueModel, error)
	// Lists issue models.
	ListIssueModels(ctx context.Context, in *ListIssueModelsRequest, opts ...grpc.CallOption) (*ListIssueModelsResponse, error)
	// Deletes an issue model.
	DeleteIssueModel(ctx context.Context, in *DeleteIssueModelRequest, opts ...grpc.CallOption) (*longrunning.Operation, error)
	// Deploys an issue model. Returns an error if a model is already deployed.
	// An issue model can only be used in analysis after it has been deployed.
	DeployIssueModel(ctx context.Context, in *DeployIssueModelRequest, opts ...grpc.CallOption) (*longrunning.Operation, error)
	// Undeploys an issue model.
	// An issue model can not be used in analysis after it has been undeployed.
	UndeployIssueModel(ctx context.Context, in *UndeployIssueModelRequest, opts ...grpc.CallOption) (*longrunning.Operation, error)
	// Gets an issue.
	GetIssue(ctx context.Context, in *GetIssueRequest, opts ...grpc.CallOption) (*Issue, error)
	// Lists issues.
	ListIssues(ctx context.Context, in *ListIssuesRequest, opts ...grpc.CallOption) (*ListIssuesResponse, error)
	// Updates an issue.
	UpdateIssue(ctx context.Context, in *UpdateIssueRequest, opts ...grpc.CallOption) (*Issue, error)
	// Gets an issue model's statistics.
	CalculateIssueModelStats(ctx context.Context, in *CalculateIssueModelStatsRequest, opts ...grpc.CallOption) (*CalculateIssueModelStatsResponse, error)
	// Creates a phrase matcher.
	CreatePhraseMatcher(ctx context.Context, in *CreatePhraseMatcherRequest, opts ...grpc.CallOption) (*PhraseMatcher, error)
	// Gets a phrase matcher.
	GetPhraseMatcher(ctx context.Context, in *GetPhraseMatcherRequest, opts ...grpc.CallOption) (*PhraseMatcher, error)
	// Lists phrase matchers.
	ListPhraseMatchers(ctx context.Context, in *ListPhraseMatchersRequest, opts ...grpc.CallOption) (*ListPhraseMatchersResponse, error)
	// Deletes a phrase matcher.
	DeletePhraseMatcher(ctx context.Context, in *DeletePhraseMatcherRequest, opts ...grpc.CallOption) (*empty.Empty, error)
	// Updates a phrase matcher.
	UpdatePhraseMatcher(ctx context.Context, in *UpdatePhraseMatcherRequest, opts ...grpc.CallOption) (*PhraseMatcher, error)
	// Gets conversation statistics.
	CalculateStats(ctx context.Context, in *CalculateStatsRequest, opts ...grpc.CallOption) (*CalculateStatsResponse, error)
	// Gets project-level settings.
	GetSettings(ctx context.Context, in *GetSettingsRequest, opts ...grpc.CallOption) (*Settings, error)
	// Updates project-level settings.
	UpdateSettings(ctx context.Context, in *UpdateSettingsRequest, opts ...grpc.CallOption) (*Settings, error)
	// Creates a view.
	CreateView(ctx context.Context, in *CreateViewRequest, opts ...grpc.CallOption) (*View, error)
	// Gets a view.
	GetView(ctx context.Context, in *GetViewRequest, opts ...grpc.CallOption) (*View, error)
	// Lists views.
	ListViews(ctx context.Context, in *ListViewsRequest, opts ...grpc.CallOption) (*ListViewsResponse, error)
	// Updates a view.
	UpdateView(ctx context.Context, in *UpdateViewRequest, opts ...grpc.CallOption) (*View, error)
	// Deletes a view.
	DeleteView(ctx context.Context, in *DeleteViewRequest, opts ...grpc.CallOption) (*empty.Empty, error)
}

func NewContactCenterInsightsClient(cc grpc.ClientConnInterface) ContactCenterInsightsClient

type ContactCenterInsightsServer interface {
	// Creates a conversation.
	CreateConversation(context.Context, *CreateConversationRequest) (*Conversation, error)
	// Updates a conversation.
	UpdateConversation(context.Context, *UpdateConversationRequest) (*Conversation, error)
	// Gets a conversation.
	GetConversation(context.Context, *GetConversationRequest) (*Conversation, error)
	// Lists conversations.
	ListConversations(context.Context, *ListConversationsRequest) (*ListConversationsResponse, error)
	// Deletes a conversation.
	DeleteConversation(context.Context, *DeleteConversationRequest) (*empty.Empty, error)
	// Creates an analysis. The long running operation is done when the analysis
	// has completed.
	CreateAnalysis(context.Context, *CreateAnalysisRequest) (*longrunning.Operation, error)
	// Gets an analysis.
	GetAnalysis(context.Context, *GetAnalysisRequest) (*Analysis, error)
	// Lists analyses.
	ListAnalyses(context.Context, *ListAnalysesRequest) (*ListAnalysesResponse, error)
	// Deletes an analysis.
	DeleteAnalysis(context.Context, *DeleteAnalysisRequest) (*empty.Empty, error)
	// Export insights data to a destination defined in the request body.
	ExportInsightsData(context.Context, *ExportInsightsDataRequest) (*longrunning.Operation, error)
	// Creates an issue model.
	CreateIssueModel(context.Context, *CreateIssueModelRequest) (*longrunning.Operation, error)
	// Updates an issue model.
	UpdateIssueModel(context.Context, *UpdateIssueModelRequest) (*IssueModel, error)
	// Gets an issue model.
	GetIssueModel(context.Context, *GetIssueModelRequest) (*IssueModel, error)
	// Lists issue models.
	ListIssueModels(context.Context, *ListIssueModelsRequest) (*ListIssueModelsResponse, error)
	// Deletes an issue model.
	DeleteIssueModel(context.Context, *DeleteIssueModelRequest) (*longrunning.Operation, error)
	// Deploys an issue model. Returns an error if a model is already deployed.
	// An issue model can only be used in analysis after it has been deployed.
	DeployIssueModel(context.Context, *DeployIssueModelRequest) (*longrunning.Operation, error)
	// Undeploys an issue model.
	// An issue model can not be used in analysis after it has been undeployed.
	UndeployIssueModel(context.Context, *UndeployIssueModelRequest) (*longrunning.Operation, error)
	// Gets an issue.
	GetIssue(context.Context, *GetIssueRequest) (*Issue, error)
	// Lists issues.
	ListIssues(context.Context, *ListIssuesRequest) (*ListIssuesResponse, error)
	// Updates an issue.
	UpdateIssue(context.Context, *UpdateIssueRequest) (*Issue, error)
	// Gets an issue model's statistics.
	CalculateIssueModelStats(context.Context, *CalculateIssueModelStatsRequest) (*CalculateIssueModelStatsResponse, error)
	// Creates a phrase matcher.
	CreatePhraseMatcher(context.Context, *CreatePhraseMatcherRequest) (*PhraseMatcher, error)
	// Gets a phrase matcher.
	GetPhraseMatcher(context.Context, *GetPhraseMatcherRequest) (*PhraseMatcher, error)
	// Lists phrase matchers.
	ListPhraseMatchers(context.Context, *ListPhraseMatchersRequest) (*ListPhraseMatchersResponse, error)
	// Deletes a phrase matcher.
	DeletePhraseMatcher(context.Context, *DeletePhraseMatcherRequest) (*empty.Empty, error)
	// Updates a phrase matcher.
	UpdatePhraseMatcher(context.Context, *UpdatePhraseMatcherRequest) (*PhraseMatcher, error)
	// Gets conversation statistics.
	CalculateStats(context.Context, *CalculateStatsRequest) (*CalculateStatsResponse, error)
	// Gets project-level settings.
	GetSettings(context.Context, *GetSettingsRequest) (*Settings, error)
	// Updates project-level settings.
	UpdateSettings(context.Context, *UpdateSettingsRequest) (*Settings, error)
	// Creates a view.
	CreateView(context.Context, *CreateViewRequest) (*View, error)
	// Gets a view.
	GetView(context.Context, *GetViewRequest) (*View, error)
	// Lists views.
	ListViews(context.Context, *ListViewsRequest) (*ListViewsResponse, error)
	// Updates a view.
	UpdateView(context.Context, *UpdateViewRequest) (*View, error)
	// Deletes a view.
	DeleteView(context.Context, *DeleteViewRequest) (*empty.Empty, error)
}

type Conversation struct {
	Metadata isConversation_Metadata `protobuf_oneof:"metadata"`

	Expiration isConversation_Expiration `protobuf_oneof:"expiration"`

	Name string `protobuf:"bytes,1,opt,name=name,proto3" json:"name,omitempty"`

	DataSource *ConversationDataSource `protobuf:"bytes,2,opt,name=data_source,json=dataSource,proto3" json:"data_source,omitempty"`

	CreateTime *timestamp.Timestamp `protobuf:"bytes,3,opt,name=create_time,json=createTime,proto3" json:"create_time,omitempty"`

	UpdateTime *timestamp.Timestamp `protobuf:"bytes,4,opt,name=update_time,json=updateTime,proto3" json:"update_time,omitempty"`

	StartTime *timestamp.Timestamp `protobuf:"bytes,17,opt,name=start_time,json=startTime,proto3" json:"start_time,omitempty"`

	LanguageCode string `protobuf:"bytes,14,opt,name=language_code,json=languageCode,proto3" json:"language_code,omitempty"`

	AgentId string `protobuf:"bytes,5,opt,name=agent_id,json=agentId,proto3" json:"agent_id,omitempty"`

	Labels map[string]string "" /* 153 byte string literal not displayed */

	Transcript *Conversation_Transcript `protobuf:"bytes,8,opt,name=transcript,proto3" json:"transcript,omitempty"`

	Medium Conversation_Medium "" /* 129 byte string literal not displayed */

	Duration *duration.Duration `protobuf:"bytes,10,opt,name=duration,proto3" json:"duration,omitempty"`

	TurnCount int32 `protobuf:"varint,11,opt,name=turn_count,json=turnCount,proto3" json:"turn_count,omitempty"`

	LatestAnalysis *Analysis `protobuf:"bytes,12,opt,name=latest_analysis,json=latestAnalysis,proto3" json:"latest_analysis,omitempty"`

	RuntimeAnnotations []*RuntimeAnnotation `protobuf:"bytes,13,rep,name=runtime_annotations,json=runtimeAnnotations,proto3" json:"runtime_annotations,omitempty"`

	DialogflowIntents map[string]*DialogflowIntent "" /* 201 byte string literal not displayed */

	ObfuscatedUserId string `protobuf:"bytes,21,opt,name=obfuscated_user_id,json=obfuscatedUserId,proto3" json:"obfuscated_user_id,omitempty"`

}

func (*Conversation) Descriptor() ([]byte, []int)

func (x *Conversation) GetAgentId() string

func (x *Conversation) GetCallMetadata() *Conversation_CallMetadata

func (x *Conversation) GetCreateTime() *timestamp.Timestamp

func (x *Conversation) GetDataSource() *ConversationDataSource

func (x *Conversation) GetDialogflowIntents() map[string]*DialogflowIntent

func (x *Conversation) GetDuration() *duration.Duration

func (m *Conversation) GetExpiration() isConversation_Expiration

func (x *Conversation) GetExpireTime() *timestamp.Timestamp

func (x *Conversation) GetLabels() map[string]string

func (x *Conversation) GetLanguageCode() string

func (x *Conversation) GetLatestAnalysis() *Analysis

func (x *Conversation) GetMedium() Conversation_Medium

func (m *Conversation) GetMetadata() isConversation_Metadata

func (x *Conversation) GetName() string

func (x *Conversation) GetObfuscatedUserId() string