Google Cloud Support v2beta API - Class CaseService.CaseServiceBase (1.0.0-beta02)

[BindServiceMethod(typeof(CaseService), "BindService")]
public abstract class CaseService.CaseServiceBase

Reference documentation and code samples for the Google Cloud Support v2beta API class CaseService.CaseServiceBase.

Base class for server-side implementations of CaseService

Inheritance

object > CaseService.CaseServiceBase

Inherited Members

object.GetHashCode()

object.GetType()

object.MemberwiseClone()

object.ToString()

Namespace

Google.Cloud.Support.V2Beta

Assembly

Google.Cloud.Support.V2Beta.dll

Methods

CloseCase(CloseCaseRequest, ServerCallContext)

public virtual Task<Case> CloseCase(CloseCaseRequest request, ServerCallContext context)

Close a case.

Parameters
Name	Description
`request`	`CloseCaseRequest` The request received from the client.
`context`	`ServerCallContext` The context of the server-side call handler being invoked.

Returns
Type	Description
`TaskCase`	The response to send back to the client (wrapped by a task).

CreateCase(CreateCaseRequest, ServerCallContext)

public virtual Task<Case> CreateCase(CreateCaseRequest request, ServerCallContext context)

Create a new case and associate it with a parent.

It must have the following fields set: display_name, description, classification, and priority. If you're just testing the API and don't want to route your case to an agent, set testCase=true.

Parameters
Name	Description
`request`	`CreateCaseRequest` The request received from the client.
`context`	`ServerCallContext` The context of the server-side call handler being invoked.

Returns
Type	Description
`TaskCase`	The response to send back to the client (wrapped by a task).

EscalateCase(EscalateCaseRequest, ServerCallContext)

public virtual Task<Case> EscalateCase(EscalateCaseRequest request, ServerCallContext context)

Escalate a case, starting the Google Cloud Support escalation management process.

This operation is only available for some support services. Go to https://cloud.google.com/support and look for 'Technical support escalations' in the feature list to find out which ones let you do that.

Parameters
Name	Description
`request`	`EscalateCaseRequest` The request received from the client.
`context`	`ServerCallContext` The context of the server-side call handler being invoked.

Returns
Type	Description
`TaskCase`	The response to send back to the client (wrapped by a task).

GetCase(GetCaseRequest, ServerCallContext)

public virtual Task<Case> GetCase(GetCaseRequest request, ServerCallContext context)

Retrieve a case.

Parameters
Name	Description
`request`	`GetCaseRequest` The request received from the client.
`context`	`ServerCallContext` The context of the server-side call handler being invoked.

Returns
Type	Description
`TaskCase`	The response to send back to the client (wrapped by a task).

ListCases(ListCasesRequest, ServerCallContext)

public virtual Task<ListCasesResponse> ListCases(ListCasesRequest request, ServerCallContext context)

Retrieve all cases under a parent, but not its children.

For example, listing cases under an organization only returns the cases that are directly parented by that organization. To retrieve cases under an organization and its projects, use cases.search.

Parameters
Name	Description
`request`	`ListCasesRequest` The request received from the client.
`context`	`ServerCallContext` The context of the server-side call handler being invoked.

Returns
Type	Description
`TaskListCasesResponse`	The response to send back to the client (wrapped by a task).

SearchCaseClassifications(SearchCaseClassificationsRequest, ServerCallContext)

public virtual Task<SearchCaseClassificationsResponse> SearchCaseClassifications(SearchCaseClassificationsRequest request, ServerCallContext context)

Retrieve valid classifications to use when creating a support case.

Classifications are hierarchical. Each classification is a string containing all levels of the hierarchy separated by " > ". For example, "Technical Issue > Compute > Compute Engine".

Classification IDs returned by this endpoint are valid for at least six months. When a classification is deactivated, this endpoint immediately stops returning it. After six months, case.create requests using the classification will fail.

Parameters
Name	Description
`request`	`SearchCaseClassificationsRequest` The request received from the client.
`context`	`ServerCallContext` The context of the server-side call handler being invoked.

Returns
Type	Description
`TaskSearchCaseClassificationsResponse`	The response to send back to the client (wrapped by a task).

SearchCases(SearchCasesRequest, ServerCallContext)

public virtual Task<SearchCasesResponse> SearchCases(SearchCasesRequest request, ServerCallContext context)

Search for cases using a query.

Parameters
Name	Description
`request`	`SearchCasesRequest` The request received from the client.
`context`	`ServerCallContext` The context of the server-side call handler being invoked.

Returns
Type	Description
`TaskSearchCasesResponse`	The response to send back to the client (wrapped by a task).

UpdateCase(UpdateCaseRequest, ServerCallContext)

public virtual Task<Case> UpdateCase(UpdateCaseRequest request, ServerCallContext context)

Update a case. Only some fields can be updated.

Parameters
Name	Description
`request`	`UpdateCaseRequest` The request received from the client.
`context`	`ServerCallContext` The context of the server-side call handler being invoked.

Returns
Type	Description
`TaskCase`	The response to send back to the client (wrapped by a task).