[BindServiceMethod(typeof(CaseService), "BindService")]
public abstract class CaseService.CaseServiceBaseReference documentation and code samples for the Google Cloud Support v2 API class CaseService.CaseServiceBase.
Base class for server-side implementations of CaseService
Namespace
Google.Cloud.Support.V2Assembly
Google.Cloud.Support.V2.dll
Methods
CloseCase(CloseCaseRequest, ServerCallContext)
public virtual Task<Case> CloseCase(CloseCaseRequest request, ServerCallContext context)Close the specified case.
| Parameters | |
|---|---|
| Name | Description |
request | CloseCaseRequestThe request received from the client. |
context | ServerCallContextThe context of the server-side call handler being invoked. |
| Returns | |
|---|---|
| Type | Description |
TaskCase | The response to send back to the client (wrapped by a task). |
CreateCase(CreateCaseRequest, ServerCallContext)
public virtual Task<Case> CreateCase(CreateCaseRequest request, ServerCallContext context)Create a new case and associate it with the given Google Cloud Resource.
The case object must have the following fields set: display_name,
description, classification, and priority.
| Parameters | |
|---|---|
| Name | Description |
request | CreateCaseRequestThe request received from the client. |
context | ServerCallContextThe context of the server-side call handler being invoked. |
| Returns | |
|---|---|
| Type | Description |
TaskCase | The response to send back to the client (wrapped by a task). |
EscalateCase(EscalateCaseRequest, ServerCallContext)
public virtual Task<Case> EscalateCase(EscalateCaseRequest request, ServerCallContext context)Escalate a case. Escalating a case will initiate the Google Cloud Support escalation management process.
This operation is only available to certain Customer Care tiers. Go to https://cloud.google.com/support and look for 'Technical support escalations' in the feature list to find out which tiers are able to perform escalations.
| Parameters | |
|---|---|
| Name | Description |
request | EscalateCaseRequestThe request received from the client. |
context | ServerCallContextThe context of the server-side call handler being invoked. |
| Returns | |
|---|---|
| Type | Description |
TaskCase | The response to send back to the client (wrapped by a task). |
GetCase(GetCaseRequest, ServerCallContext)
public virtual Task<Case> GetCase(GetCaseRequest request, ServerCallContext context)Retrieve the specified case.
| Parameters | |
|---|---|
| Name | Description |
request | GetCaseRequestThe request received from the client. |
context | ServerCallContextThe context of the server-side call handler being invoked. |
| Returns | |
|---|---|
| Type | Description |
TaskCase | The response to send back to the client (wrapped by a task). |
ListCases(ListCasesRequest, ServerCallContext)
public virtual Task<ListCasesResponse> ListCases(ListCasesRequest request, ServerCallContext context)Retrieve all cases under the specified parent.
Note: Listing cases under an Organization returns only the cases directly
parented by that organization. To retrieve all cases under an organization,
including cases parented by projects under that organization, use
cases.search.
| Parameters | |
|---|---|
| Name | Description |
request | ListCasesRequestThe request received from the client. |
context | ServerCallContextThe context of the server-side call handler being invoked. |
| Returns | |
|---|---|
| Type | Description |
TaskListCasesResponse | The response to send back to the client (wrapped by a task). |
SearchCaseClassifications(SearchCaseClassificationsRequest, ServerCallContext)
public virtual Task<SearchCaseClassificationsResponse> SearchCaseClassifications(SearchCaseClassificationsRequest request, ServerCallContext context)Retrieve valid classifications to be used when creating a support case. The classications are hierarchical, with each classification containing all levels of the hierarchy, separated by " > ". For example "Technical Issue > Compute > Compute Engine".
| Parameters | |
|---|---|
| Name | Description |
request | SearchCaseClassificationsRequestThe request received from the client. |
context | ServerCallContextThe context of the server-side call handler being invoked. |
| Returns | |
|---|---|
| Type | Description |
TaskSearchCaseClassificationsResponse | The response to send back to the client (wrapped by a task). |
SearchCases(SearchCasesRequest, ServerCallContext)
public virtual Task<SearchCasesResponse> SearchCases(SearchCasesRequest request, ServerCallContext context)Search cases using the specified query.
| Parameters | |
|---|---|
| Name | Description |
request | SearchCasesRequestThe request received from the client. |
context | ServerCallContextThe context of the server-side call handler being invoked. |
| Returns | |
|---|---|
| Type | Description |
TaskSearchCasesResponse | The response to send back to the client (wrapped by a task). |
UpdateCase(UpdateCaseRequest, ServerCallContext)
public virtual Task<Case> UpdateCase(UpdateCaseRequest request, ServerCallContext context)Update the specified case. Only a subset of fields can be updated.
| Parameters | |
|---|---|
| Name | Description |
request | UpdateCaseRequestThe request received from the client. |
context | ServerCallContextThe context of the server-side call handler being invoked. |
| Returns | |
|---|---|
| Type | Description |
TaskCase | The response to send back to the client (wrapped by a task). |