The document contains agent-facing Smart Reply entries.
ArticleSuggestion
The entire document content as a whole can be used for query results.
Only for Contact Center Solutions on Dialogflow.
ExtractiveQa
Documents for which unstructured text is extracted and used for
question answering.
Faq
The document content contains question and answer pairs as either HTML or
CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats
may fail to be parsed.
CSV must have questions in the first column and answers in the second,
with no header. Because of this explicit format, they are always parsed
accurately.
SmartReply
The legacy enum for agent-facing smart reply feature.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-21 UTC."],[[["This document provides reference information for the `Document.Types.KnowledgeType` enum within the Google Cloud Dialogflow v2beta1 API, specifically for the .NET environment."],["The `KnowledgeType` enum defines different categories of document content, including `AgentFacingSmartReply`, `ArticleSuggestion`, `ExtractiveQa`, `Faq`, `SmartReply`, and `Unspecified`."],["Each `KnowledgeType` field represents a specific type of document, with descriptions detailing their purpose, such as `Faq` for question-answer pairs and `ExtractiveQa` for unstructured text used in question answering."],["This documentation is available in two versions: the latest (`1.0.0-beta23`) and an older version (`1.0.0-beta22`)."],["The enum is part of the `Google.Cloud.Dialogflow.V2Beta1` namespace and is located in the `Google.Cloud.Dialogflow.V2Beta1.dll` assembly."]]],[]]
