public sealed class AnswerRecord : IMessage<AnswerRecord>, IEquatable<AnswerRecord>, IDeepCloneable<AnswerRecord>, IBufferMessage, IMessageAnswer records are records to manage answer history and feedbacks for Dialogflow.
Currently, answer record includes:
- human agent assistant article suggestion
- human agent assistant faq article
It doesn't include:
DetectIntentintent matchingDetectIntentknowledge
Answer records are not related to the conversation history in the Dialogflow Console. A Record is generated even when the end-user disables conversation history in the console. Records are created when there's a human agent assistant suggestion generated.
A typical workflow for customers provide feedback to an answer is:
- For human agent assistant, customers get suggestion via ListSuggestions API. Together with the answers, [AnswerRecord.name][google.cloud.dialogflow.v2.AnswerRecord.name] are returned to the customers.
- The customer uses the [AnswerRecord.name][google.cloud.dialogflow.v2.AnswerRecord.name] to call the [UpdateAnswerRecord][] method to send feedback about a specific answer that they believe is wrong.
Implements
IMessage<AnswerRecord>, IEquatable<AnswerRecord>, IDeepCloneable<AnswerRecord>, IBufferMessage, IMessageNamespace
Google.Cloud.Dialogflow.V2Assembly
Google.Cloud.Dialogflow.V2.dll
Constructors
AnswerRecord()
public AnswerRecord()AnswerRecord(AnswerRecord)
public AnswerRecord(AnswerRecord other)| Parameter | |
|---|---|
| Name | Description |
other | AnswerRecord |
Properties
AgentAssistantRecord
public AgentAssistantRecord AgentAssistantRecord { get; set; }Output only. The record for human agent assistant.
| Property Value | |
|---|---|
| Type | Description |
AgentAssistantRecord | |
AnswerFeedback
public AnswerFeedback AnswerFeedback { get; set; }Required. The AnswerFeedback for this record. You can set this with [AnswerRecords.UpdateAnswerRecord][google.cloud.dialogflow.v2.AnswerRecords.UpdateAnswerRecord] in order to give us feedback about this answer.
| Property Value | |
|---|---|
| Type | Description |
AnswerFeedback | |
AnswerRecordName
public AnswerRecordName AnswerRecordName { get; set; }AnswerRecordName-typed view over the Name resource name property.
| Property Value | |
|---|---|
| Type | Description |
AnswerRecordName | |
Name
public string Name { get; set; }The unique identifier of this answer record.
Format: projects/{Project ID}/locations/{Location
ID>/answerRecords/<Answer Record ID>.
| Property Value | |
|---|---|
| Type | Description |
String | |
RecordCase
public AnswerRecord.RecordOneofCase RecordCase { get; }| Property Value | |
|---|---|
| Type | Description |
AnswerRecord.RecordOneofCase | |