Contact Center AI Insights v1 API - Enum Dimension.Types.DimensionKey (2.18.0)

public enum Dimension.Types.DimensionKey

Reference documentation and code samples for the Contact Center AI Insights v1 API enum Dimension.Types.DimensionKey.

The key of the dimension.

Namespace

Google.Cloud.ContactCenterInsights.V1

Assembly

Google.Cloud.ContactCenterInsights.V1.dll

Fields

Name Description
Agent

The dimension is keyed by agents.

AgentTeam

The dimension is keyed by agent teams.

ConversationProfileId

The dimension is keyed by the conversation profile ID.

Issue

The dimension is keyed by issues.

QaQuestionAnswerValue

The dimension is keyed by QaQuestionIds-Answer value pairs. Note that: We only group by the QuestionId and not the revision-id of the scorecard this question is a part of. This allows for showing distribution of answers per question across different scorecard revisions.

QaQuestionId

The dimension is keyed by QaQuestionIds. Note that: We only group by the QuestionId and not the revision-id of the scorecard this question is a part of. This allows for showing stats for the same question across different scorecard revisions.

Unspecified

The key of the dimension is unspecified.