public sealed class FaqAnswerData : IMessage<FaqAnswerData>, IEquatable<FaqAnswerData>, IDeepCloneable<FaqAnswerData>, IBufferMessage, IMessageReference documentation and code samples for the Contact Center AI Insights v1 API class FaqAnswerData.
Agent Assist frequently-asked-question answer data.
Implements
IMessageFaqAnswerData, IEquatableFaqAnswerData, IDeepCloneableFaqAnswerData, IBufferMessage, IMessageNamespace
Google.Cloud.ContactCenterInsights.V1Assembly
Google.Cloud.ContactCenterInsights.V1.dll
Constructors
FaqAnswerData()
public FaqAnswerData()FaqAnswerData(FaqAnswerData)
public FaqAnswerData(FaqAnswerData other)| Parameter | |
|---|---|
| Name | Description |
other | FaqAnswerData |
Properties
Answer
public string Answer { get; set; }The piece of text from the source knowledge base document.
| Property Value | |
|---|---|
| Type | Description |
string | |
ConfidenceScore
public float ConfidenceScore { get; set; }The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
| Property Value | |
|---|---|
| Type | Description |
float | |
Metadata
public MapField<string, string> Metadata { get; }Map that contains metadata about the FAQ answer and the document that it originates from.
| Property Value | |
|---|---|
| Type | Description |
MapFieldstringstring | |
QueryRecord
public string QueryRecord { get; set; }The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
| Property Value | |
|---|---|
| Type | Description |
string | |
Question
public string Question { get; set; }The corresponding FAQ question.
| Property Value | |
|---|---|
| Type | Description |
string | |
Source
public string Source { get; set; }The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
| Property Value | |
|---|---|
| Type | Description |
string | |