[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-03-21 UTC."],[[["The latest version available is 2.19.0, as indicated in the provided list of versions for Google Cloud Contact Center Insights V1."],["Version 1.0.0, which was the first GA release, became available on 2021-11-10 and included updates such as adding the ability to update phrase matchers and including issue model stats in time series."],["Prior to the first GA release, several beta versions were released, starting with version 1.0.0-beta01, with several features being introduced incrementally including support for Dialogflow and user-specified participant IDs."],["The version history shows ongoing development with new features, updates, and improvements implemented in the Contact Center Insights V1, as illustrated by various commits."]]],[]]