[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-29 UTC."],[[["\u003cp\u003eCCAI Platform is globally available, with some exceptions due to regulatory constraints.\u003c/p\u003e\n"],["\u003cp\u003eTelephony options for CCAI Platform include Google Cloud-managed services and the ability to bring your own carrier (BYOC).\u003c/p\u003e\n"],["\u003cp\u003eTelephony availability varies by country, with Google Cloud-managed services being available in some countries, and BYOC available in all supported countries.\u003c/p\u003e\n"],["\u003cp\u003eAll telephony costs incurred are billed to the account associated with the specific CCAI Platform instance.\u003c/p\u003e\n"],["\u003cp\u003eCCAI Platform can be deployed across multiple Google Cloud regions within the Americas, Europe, and APAC.\u003c/p\u003e\n"]]],[],null,["# Locations\n\nContact Center AI Platform (CCAI Platform) is available worldwide except for\nsome locations that are not supported for regulatory reasons.\n\nTelephony\n---------\n\nThe following two options for telephony service are available using\nCCAI Platform:\n\n- **CCAI Platform managed**: Telephony service and phone numbers\n are provisioned and managed by Google Cloud.\n\n- **Bring your own carrier (BYOC)**: You can use CCAI Platform with the\n phone numbers and telephony carrier of your choice.\n\n| **Note:** Any telephony costs incurred by a CCAI Platform are billed to the billing account associated with the CCAI Platform instance.\n\nCCAI Platform telephony is available in the following locations:\n\n| **Note:** Additional regional services terms apply. For more information, see [Regional Service Terms](/contact-center/ccai-platform/docs/regional-service-terms).\n\nGoogle Cloud regions\n--------------------\n\nCCAI Platform can be deployed in the following Google Cloud regions.\nFor more information about regions, see\n[Geography and regions](/docs/geography-and-regions)."]]
