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Dokumen ini menjelaskan cara membuat laporan bug NVIDIA untuk jenis mesin Anda yang menggunakan GPU NVIDIA Blackwell.
Jika Anda ingin mengidentifikasi jenis mesin yang menggunakan GPU NVIDIA Blackwell, lihat
Model GPU.
Jika jenis mesin Anda menggunakan arsitektur GPU NVIDIA Blackwell, laporan bug NVIDIA yang dihasilkan tidak menyertakan data hardware tingkat rendah yang penting saat Anda menjalankan skrip nvidia-bug-report.sh. Data ini berisi informasi seperti status lapisan fisik koneksi NVLink, nilai register GPU internal, dan segmen diagnostik mentah dari firmware. Informasi ini penting untuk mendiagnosis masalah, terutama yang terkait dengan NVLink, yang dapat menyebabkan error Xid GPU atau penurunan performa yang tidak terselesaikan.
Membuat laporan bug NVIDIA
Untuk membuat laporan bug, selesaikan langkah-langkah berikut:
Hubungkan ke instance GPU Anda. Pilih salah satu opsi berikut:
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-19 UTC."],[],[],null,["# Generate NVIDIA bug report for Blackwell GPUs\n\n*** ** * ** ***\n\nThis document explains how to create an NVIDIA bug report for your machine types\nthat use [NVIDIA Blackwell GPUs](https://www.nvidia.com/en-us/data-center/technologies/blackwell-architecture/).\nIf you want to identify which of your machine types are using the NVIDIA Blackwell GPU, see\n[GPU models](/compute/docs/gpus#gpu-models).\n\nIf your machine type uses the NVIDIA Blackwell GPU architecture, the generated\nNVIDIA bug report doesn't include critical low-level hardware data when you run\nthe [nvidia-bug-report.sh](https://docs.nvidia.com/deploy/rma-process/index.html#topic_3_1)\nscript. This data contains information such as the physical layer status of NVLink\nconnections, internal GPU register values, and raw diagnostic segments from the\nfirmware. This information is essential for diagnosing issues, especially those\nrelated to NVLink, which could lead to\n[GPU Xid errors](https://docs.nvidia.com/deploy/xid-errors/index.html#xid-error-listing)\nor unresolved performance degradation.\n\nGenerate an NVIDIA bug report\n-----------------------------\n\nTo generate a bug report, complete the following steps:\n\n1. Connect to your GPU instance. Choose one of the following options:\n\n - [Connect to Linux instances](/compute/docs/connect/standard-ssh)\n - [Connect to Windows instances](/compute/docs/instances/connecting-to-windows)\n2. Download and install the MFT package by selecting one of the following options:\n\n### Container-Optimized OS\n\n\nIf your instance uses a Container-Optimized OS (COS) as the\nguest operating system, use the open source [GCE COS NVIDIA Bug Report Collector](https://github.com/GoogleCloudPlatform/cluster-toolkit/tree/main/community/gce-cos-nvidia-bug-report)\ntool to generate the bug report with MFT. This tool automatically\ninjects supported MST kernel modules that match the COS kernel,\ninstalls the userspace tool, generates the bug report, and\noptionally uploads the result to a Cloud Storage bucket.\n\n### Other OS\n\nFor other Linux OSes, complete the following steps:\n\n1. Download and install NVIDIA Firmware Tools (MFT) software version 4.32.0 or higher from the [NVIDIA website](https://network.nvidia.com/products/adapter-software/firmware-tools/).\n2. Install the tool. For more information, see [Compilation and installation](https://docs.nvidia.com/networking/display/mftv4320/compilation+and+installation) in the NVIDIA Firmware Tools (MFT) Documentation. After you install MFT, the [nvidia-bug-report.sh](https://docs.nvidia.com/deploy/rma-process/index.html#topic_3_1) script automatically uses the MFT tools to generate the report. You don't need to interact with MFT tools directly.\n3. Run the `nvidia-bug-report.sh` script to generate a bug report. This process takes about two minutes.\n4. Extract the report.\n5. Verify that the report includes MFT data by running the following command on your extracted bug report file: \n\n ```\n grep -m 1 -A 30 \"Starting GPU MST dump..\" PATH_TO_UNZIPPED_BUG_REPORT\n ```\n\n The output is similar to the following example: \n\n ```text\n Starting GPU MST dump..\n ... (additional MFT data) ...\n \n ```"]]
