Tetap teratur dengan koleksi
Simpan dan kategorikan konten berdasarkan preferensi Anda.
Mendapatkan dukungan
Dapatkan paket dukungan Google
Google Cloud menawarkan paket dukungan yang berbeda untuk memenuhi berbagai kebutuhan,
seperti cakupan 24/7, dukungan telepon, dan akses ke pengelola dukungan teknis. Untuk informasi selengkapnya, lihat Cloud Customer Care.
Melaporkan bug atau mengajukan permintaan fitur
Anda dapat menyarankan fitur produk, memberikan masukan produk dan dokumentasi,
serta melaporkan masalah di issue tracker publik kami. Sebelum mengajukan
masalah, tinjau masalah terbuka untuk melihat apakah ada orang yang sudah
melaporkan masalah atau permintaan tersebut. Jika masalah terbuka serupa sudah ada,
berlanggananlah ke rangkaian pesan untuk terus mendapatkan informasi terbaru.
Engineer Google meninjau masalah yang diajukan menggunakan pelacak masalah ini.
Memberikan masukan untuk dokumentasi
Jika Anda mengalami masalah saat menggunakan dokumentasi, memiliki masukan umum, atau
ingin menyarankan konten baru, gunakan mekanisme masukan dokumentasi. Untuk
memberikan masukan, klik salah satu tombol Kirim masukan di
halaman dokumentasi Transparansi Akses. Di modal yang terbuka, berikan
informasi berikut:
URL dokumen yang Anda laporkan.
Ketidakakuratan atau informasi yang tidak ada dalam dokumen.
Komentar atau saran lainnya.
Tim Transparansi Akses akan meninjau masukan Anda.
[[["Mudah dipahami","easyToUnderstand","thumb-up"],["Memecahkan masalah saya","solvedMyProblem","thumb-up"],["Lainnya","otherUp","thumb-up"]],[["Sulit dipahami","hardToUnderstand","thumb-down"],["Informasi atau kode contoh salah","incorrectInformationOrSampleCode","thumb-down"],["Informasi/contoh yang saya butuhkan tidak ada","missingTheInformationSamplesINeed","thumb-down"],["Masalah terjemahan","translationIssue","thumb-down"],["Lainnya","otherDown","thumb-down"]],["Terakhir diperbarui pada 2025-08-18 UTC."],[[["\u003cp\u003eGoogle Cloud offers various support packages that include 24/7 coverage, phone support, and access to a technical support manager.\u003c/p\u003e\n"],["\u003cp\u003eYou can report bugs, suggest features, or provide feedback on products and documentation through the public issue tracker.\u003c/p\u003e\n"],["\u003cp\u003eDocumentation feedback can be provided by using the "Send feedback" buttons located within the Access Transparency documentation pages.\u003c/p\u003e\n"],["\u003cp\u003eStay informed about Google Cloud updates by reading the Google Cloud blog, following their Twitter accounts, and watching technical tutorials on their YouTube channel.\u003c/p\u003e\n"]]],[],null,["# Getting support\n===============\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs,\nsuch as 24/7 coverage, phone support, and access to a technical support\nmanager. For more information, see [Cloud Customer Care](/support).\n\nFile bugs or feature requests\n-----------------------------\n\nYou can suggest product features, provide product and documentation feedback,\nand report issues on our [public issue tracker](https://issuetracker.google.com/issues/new?component=1132243). Before filing an\nissue, [review the open issues](https://issuetracker.google.com/savedsearches/6133859) to see if someone has already\nreported that issue or request. If a similar open issue already exists,\nsubscribe to the thread to keep updated.\n\nGoogle engineers review the issues filed using this issue tracker.\n\nProvide feedback for documentation\n----------------------------------\n\nIf you run into issues while using the documentation, have general feedback, or\nwant to suggest new content, use the documentation feedback mechanism. To\nprovide feedback, click either of the **Send feedback** buttons in any\nAccess Transparency documentation page. In the modal that opens, provide\nthe following information:\n\n- The URL of the document you are reporting.\n- The inaccuracy or missing information in the document.\n- Any other comments or suggestions.\n\nThe Access Transparency team reviews your feedback.\n\nKeep up with Google Cloud\n-------------------------\n\n- Read the [Google Cloud blog](https://cloud.google.com/blog/products/gcp).\n- Follow [@googlecloud](https://twitter.com/googlecloud) and [@GoogleCloudTech](https://twitter.com/GoogleCloudTech) on Twitter.\n- Watch technical tutorials on [Google Cloud's channel](https://www.youtube.com/user/googlecloudplatform) on YouTube."]]
