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Support
Supportpaket
Die Google Cloud Platform bietet je nach Anforderung verschiedene Supportpakete an, wie z. B. Rund-um-die-Uhr-Verfügbarkeit, Telefonsupport und Kontakt mit einem technischen Supportmanager.
Sie können Feedback zur Cloud Talent Solution oder deren Dokumentation einreichen, ohne ein Supportpaket zu haben. Klicken Sie auf einer beliebigen Seite der Dokumentation oben rechts auf die Schaltfläche Feedback senden, um Feedback zu senden.
[[["Leicht verständlich","easyToUnderstand","thumb-up"],["Mein Problem wurde gelöst","solvedMyProblem","thumb-up"],["Sonstiges","otherUp","thumb-up"]],[["Schwer verständlich","hardToUnderstand","thumb-down"],["Informationen oder Beispielcode falsch","incorrectInformationOrSampleCode","thumb-down"],["Benötigte Informationen/Beispiele nicht gefunden","missingTheInformationSamplesINeed","thumb-down"],["Problem mit der Übersetzung","translationIssue","thumb-down"],["Sonstiges","otherDown","thumb-down"]],["Zuletzt aktualisiert: 2025-08-18 (UTC)."],[],[],null,["Support\n=======\n\nSupport package\n---------------\n\nGoogle Cloud Platform offers different [support packages](/support/role-based) to meet different needs, such as 24/7 coverage, phone support, and access to a technical support manager.\n\n\nSee the [Job Search Troubleshooting Guide](https://cloud.google.com/talent-solution/docs/troubleshooting) for help with common search result problems.\n\nTo purchase and setup support for your organization, your [Organization Administrator](https://cloud.google.com/resource-manager/docs/creating-managing-organization#adding_an_organization_admin) must:\n\n1. Visit the [support cases](https://console.cloud.google.com/support/cases) area in Google Cloud console.\n2. Enable role-based support for your organization.\n3. [Assign members](https://www.youtube.com/watch?v=eJJiGfL8vbI) of your organization so they can [create and/or view](https://www.youtube.com/watch?v=G6DNQdAkWSY) support cases.\n\n| If the member of your business is unable to enable Cloud Support, it's likely either:\n|\n| - They are not the Organization Administrator.\n| - Your business doesn't have an [organization](https://cloud.google.com/resource-manager/docs/creating-managing-organization) in Google Cloud console, which typically starts with setting up the free version of [Cloud Identity](https://gsuite.google.com/signup/gcpidentity/welcome).\n\nSubmit product or documentation feedback\n----------------------------------------\n\nYou can submit feedback about Cloud Talent Solution or its documentation without having a support package. To submit feedback, click the **Send Feedback** button at the top-right of any page of the documentation."]]
